Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Westmorland and Furness Council
South Lakeland House, Lowther Street
Kendal
LA9 4DQ
UK
Contact person: Mrs Alyson Delin
E-mail: Alyson.Delin@westmorlandandfurness.gov.uk
NUTS: UKD1
Internet address(es)
Main address: https://www.westmorlandandfurness.gov.uk/
Address of the buyer profile: https://www.westmorlandandfurness.gov.uk/
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Hearing Support Service
Reference number: DN764602
II.1.2) Main CPV code
85300000
II.1.3) Type of contract
Services
II.1.4) Short description
The service supports individuals who are d/Deaf (and are British Sign Language (BSL) users) and/or who are Hard of Hearing, have Dual Sensory Loss and are residing in the Westmorland and Furness Council area.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
205 620.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKD1
II.2.4) Description of the procurement
The Service supports individuals who are d/Deaf (and are British Sign Language (BSL) users) and/or who are Hard of Hearing, have Dual Sensory Loss and are residing in the Westmorland and Furness Council area.
Service Users shall ordinarily be aged 18 years and over (or 16 years and over where a young person is being supported through transition between Children’s and Adult’s services), resident in the Westmorland and Furness Council area and be eligible for support as defined in the Care Act 2014.
The Service shall complement existing Council statutory duties delivered under the Care Act 2014, the Children and Families Act 2014 and the Equality Act 2010 (Specific Duties and Public Authorities) Regulations 2017.
The Provider shall deliver a person-centred Service which builds support around the Service User and provides maximum choice, control and flexibility in the way support is received regardless of the setting whilst maintaining the Service Users’ dignity and respect.
II.2.5) Award criteria
Cost criterion: Quality
/ Weighting: 75
Cost criterion: Cost
/ Weighting: 25
II.2.11) Information about options
Options:
Yes
Description of options:
1 optional extension of up to 12 months.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-006556
Section V: Award of contract
Title: Hearing Support Service
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
13/06/2025
V.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
BID SERVICES
Ladywood Road
Birmingham
B16 8SZ
UK
NUTS: UKD12
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 205 620.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Her Majesty's Court Service
London
WC2A 2LL
UK
VI.5) Date of dispatch of this notice
03/07/2025