Facilities Management Services Opportunity

Procurement reference

00071 Places

Procurement description

Places for London Limited (Places for London), a wholly owned subsidiary of Transport for London (TfL) is commencing a procurement process to appoint a supplier or suppliers to deliver Hard and Soft Facilities Management (FM) services across its estate. FM services will be procured by using a lotting strategy approach, Lot 1 Soft FM services and Lot 2 Hard FM services.

The Hard FM services are described in the procurement documents and cover a broad range of services including building maintenance, fire safety, electrical, door entry and drain maintenance.

The Soft FM services are described in the procurement documents and cover a broad range of services including cleaning services, security, waste management and pest control.

The contract will be for 5 years and 6 months with an option to extend for a further 2 x 1 year extensions.

Main category

Services

Delivery regions

• UKC - North East (England)
• UKD - North West (England)
• UKE - Yorkshire and the Humber
• UKF - East Midlands (England)
• UKG - West Midlands (England)
• UKH - East of England
• UKI - London
• UKJ - South East (England)
• UKK - South West (England)

Total value (estimated, excluding VAT)

63860000 GBP to 63860000GBP

Contract dates (estimated)

01 February 2027, 00:00AM to 01 August 2032, 23:59PM

Extension end date (if all the extensions are used): 01 August 2034

Places for London Limited

Procedure type

Competitive flexible procedure

Is the total value above threshold?

Above threshold

Trade agreements

Government Procurement Agreement (GPA)

Description

The Soft FM services are described in the procurement documents and cover a broad range of services including cleaning services, security, grounds maintenance, waste management and pest control.

All services will be performed across Places for London's estate across Greater London.

CPV classifications

• 79710000 - Security services
• 90900000 - Cleaning and sanitation services

Delivery regions

• UKC - North East (England)
• UKD - North West (England)
• UKE - Yorkshire and the Humber
• UKF - East Midlands (England)
• UKG - West Midlands (England)
• UKH - East of England
• UKI - London
• UKJ - South East (England)
• UKK - South West (England)

Lot value (estimated)

25085000 GBP Excluding VAT

30102000 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

01 February 2027, 00:00AM

Contract end date (estimated)

01 August 2032, 23:59PM

Extension end date (estimated)

01 August 2034, 23:59PM

Can the contract be extended?

Yes

Description of extensions

The contract(s) will be for for 5 years and 6 months with an option to extend for a further two, one year extensions.

Description of how multiple lots may be awarded

Bidders may submit bids for both Lots.

Maximum number of of Lots that may be awarded to one Bidder: 2

Award criteria

Description

The Hard FM services are described in the procurement documents and cover a broad range of services including building maintenance, fire safety, electrical, door entry, drain clearance and lift maintenance.

All services will be performed across Places for London's estate across Greater London.

CPV classifications

• 44521110 - Door locks
• 45232452 - Drainage works
• 45310000 - Electrical installation work
• 50700000 - Repair and maintenance services of building installations

Delivery regions

• UKC - North East (England)
• UKD - North West (England)
• UKE - Yorkshire and the Humber
• UKF - East Midlands (England)
• UKG - West Midlands (England)
• UKH - East of England
• UKI - London
• UKJ - South East (England)
• UKK - South West (England)

Lot value (estimated)

38775000 GBP Excluding VAT

46530000 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

01 February 2027, 00:00AM

Contract end date (estimated)

01 August 2032, 23:59PM

Extension end date (estimated)

01 August 2034, 23:59PM

Can the contract be extended?

Yes

Description of extensions

The contract(s) will be for for 5 years and 6 months with an option to extend for a further two, one year extensions.

Description of how multiple lots may be awarded

Bidders may submit bids for both Lots.

Maximum number of of Lots that may be awarded to one Bidder: 2

Award criteria

Payment terms

Electronic invoicing will be accepted

Electronic payment will be used

Tender submission deadline

12 August 2025, 14:00PM

Enquiry deadline

29 July 2025, 23:59PM

Date of award of contract

30 June 2026, 23:59PM

Submission address and any special instructions

PARTICIPATION GUIDANCE: The sourcing event will be managed using the e-procurement platform, SAP Ariba Business Network. In order to receive access to the sourcing documents and participate in the first stage of the procurement process (PSQ), applicants must be registered on SAP Ariba Network.Applicants are required to respond to all sections of the PSQ and must submit responses in accordance with the instructions and response deadline stated. Each response must be submitted electronically via the SAP Ariba portal. Instructions for accessing SAP Ariba Business Network and the procurement documents: To access the event documents on SAP Ariba Network, potential applicants should: • Step 1: Visit the SAP Ariba Business Network platform using the following link: https://service.ariba.com/Supplier.aw • Step 2: If new to SAP Ariba Business Network, click 'Register Now' and create a standard SAP Ariba account by providing the requested company and administrator information and providing a password which contains a capital letter, a number and a special character; or If already an account holder on SAP Ariba Business Network, log in using your log in details. Those who are already registered as a TfL Supplier on SAP Ariba Business Network, will still need to follow Step 5 below in order to be added as a participant. Please note, if new to SAP Ariba Network, the SAP Ariba platform may ask you to review and check for duplicate accounts that others in your business may have set up previously. If there are duplicate accounts, either contact the relevant account administrator using the SAP Ariba Network functionality or if you require a separate account for access to TfL procurements then please select 'back' and select 'continue account creation'. Step 3: Confirm your email address once the confirmation email has been sent. Step 4: Confirm in the SAP Ariba Network platform what type of goods/services you supply. Step 5: Send an email to  PlacesFMopportunity@tfl.gov.uk with the information from Steps 2 to 4 including your Business Network ID (ANID) and the respondent's company name, username and administrator email. Step 6: Use the unique link in the invitation email to access SAP Ariba. Step 7: The link will navigate to Ariba Business Network and prompt you to enter your login credentials, use the one you have created or the existing Ariba Network username and password.Step 8: When you have access to the Proposals and Questionnaires dashboard page page on SAP Ariba, click on the 'Intend to Participate' button icon in order to fully register against the contract opportunity. Step 9: In the main menu bar at the left of the website click the 'All Content' to see all documentation. Prospective respondents must follow the instructions in the PSQ when completing and submitting a response to the PSQ. Supplier Registration on SAP Ariba Business Network Help Page: https://help.sap.com/docs/ARIBA_NETWORK_SUPPLIERS/ddd75910f67b4212b1c83f9d68cd2f01/de32f3eaf0181014be26e0d2a68be9ef.html. If you have any queries regarding your registration, please email: Ariba_Supplier_Enablement@tfl.gov.uk

May tenders be submitted electronically?

Yes

Is this a recurring procurement?

No

Publication date of next tender notice (estimated)

01 February 2031, 23:59PM

Languages that may be used for submission

• English