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Contract Award Notice

Management and delivery of a One-stop shop domestic retrofit service

  • First published: 14 July 2025
  • Last modified: 14 July 2025
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-044daf
Published by:
West Yorkshire Combined Authority
Authority ID:
AA28341
Publication date:
14 July 2025
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

CONTRACT AWARD

West Yorkshire Combined Authority is seeking to establish Homes Energy West Yorkshire as a trusted retrofit service, and is seeking a provider to implement, lead and deliver a ‘one-stop shop’ (OSS) which will enable all West Yorkshire residents (of all tenure types) and landlords to access impartial advice and information on domestic retrofit and energy efficiency. The OSS aims to provide a comprehensive, accessible service to support households through the retrofit process, addressing barriers to uptake and promoting sustainable energy use. The purpose of this commission is to appoint a provider to manage and deliver the OSS and its services, acting as a 'managing agent’. The managing agent will provide both advice and installation services. Consortium bids are permitted, with a consortium lead clearly identified. The contract is to be for an initial 5 year term with the option to extend up to a maximum period of 15 years.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

West Yorkshire Combined Authority

8876556

Wellington House, 40-50 Wellington Street

Leeds

LS1 2DE

UK

Contact person: Darren Wood

Telephone: +44 1133481789

E-mail: darren.wood@westyorks-ca.gov.uk

NUTS: UKE4

Internet address(es)

Main address: https://www.westyorks-ca.gov.uk

Address of the buyer profile: https://yortender.eu-supply.com/ctm/Company/CompanyInformation/Index/103257

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Management and delivery of a One-stop shop domestic retrofit service

Reference number: 93950

II.1.2) Main CPV code

71314300

 

II.1.3) Type of contract

Services

II.1.4) Short description

CONTRACT AWARD

West Yorkshire Combined Authority is seeking to establish Homes Energy West Yorkshire as a trusted retrofit service, and is seeking a provider to implement, lead and deliver a ‘one-stop shop’ (OSS) which will enable all West Yorkshire residents (of all tenure types) and landlords to access impartial advice and information on domestic retrofit and energy efficiency. The OSS aims to provide a comprehensive, accessible service to support households through the retrofit process, addressing barriers to uptake and promoting sustainable energy use. The purpose of this commission is to appoint a provider to manage and deliver the OSS and its services, acting as a 'managing agent’. The managing agent will provide both advice and installation services. Consortium bids are permitted, with a consortium lead clearly identified. The contract is to be for an initial 5 year term with the option to extend up to a maximum period of 15 years.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 20 000 000.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

09300000

45300000

50500000

71000000

71314300

II.2.3) Place of performance

NUTS code:

UKE4

II.2.4) Description of the procurement

West Yorkshire Combined Authority is seeking to establish Homes Energy West Yorkshire as a trusted retrofit service, and is seeking a provider to implement, lead and deliver a ‘one-stop shop’ which will enable all West Yorkshire residents (of all tenure types) and landlords to access impartial advice and information on domestic retrofit and energy efficiency. The one stop shop is an initiative designed to address the gap in support for households in West Yorkshire's private housing sector, focusing on retrofitting and installing renewable energy solutions. With 82% of the region's 1.02 million households either owned or privately rented, there is a significant need for assistance in improving energy efficiency and reducing carbon emissions. The scheme responds to and delivers on the Mayor of West Yorkshire’s manifesto, to establish a one stop shop (OSS) in West Yorkshire. The OSS aims to provide a comprehensive, accessible service to support households through the retrofit process, addressing barriers to uptake and promoting sustainable energy use. By offering direct support and raising awareness of existing schemes, the OSS will enable these households to contribute to the region's overall sustainability goals and help achieve West Yorkshire's ambitious Net Zero target by 2038. The purpose of this commission is to appoint a provider to manage and deliver the OSS and its services, which will support West Yorkshire residents and private landlords to improve the energy efficiency of their home through installation of retrofit measures acting as a 'managing agent’. The managing agent will provide both advice and installation services. Consortium bids are permitted, with a consortium lead clearly identified. The contract is to be for an initial 5 year term with the option to extend up to a maximum period of 15 years.

II.2.5) Award criteria

Quality criterion: Resources and Capacity to Deliver / Weighting: 200

Quality criterion: Mobilisation and Methodology / Weighting: 150

Quality criterion: Equity, diversity and inclusion / Weighting: 100

Quality criterion: Quality and Performance / Weighting: 250

Quality criterion: Social Value / Weighting: 100

Cost criterion: Advice Service / Weighting: 80

Cost criterion: Surveys / Weighting: 20

Cost criterion: Installations / Weighting: 100

II.2.11) Information about options

Options: Yes

Description of options:

The Contract will consist of a 5 year initial Contract term with the option to extend the Contract for a further 10 years up to a maximum term of 15 years.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2024/S 000-040479

Section V: Award of contract

Contract No: 1

Title: Management and delivery of a One-stop shop domestic retrofit service

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

09/06/2025

V.2.2) Information about tenders

Number of tenders received: 10

Number of tenders received from SMEs: 8

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 10

Number of tenders received by electronic means: 10

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Energy Saving Trust Enterprises Limited

223-231 Pentonville Road, London

London

N1 9NG

UK

NUTS: UKI

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 20 000 000.00  GBP

V.2.5) Information about subcontracting

The contract is likely to be subcontracted

Value or proportion likely to be subcontracted to third parties

Proportion: 20 %

Short description of the part of the contract to be subcontracted:

Referral generation, Supply chain management, Supply chain management development leads.

Section VI: Complementary information

VI.3) Additional information

Note: Estimated contracted expenditure by the Combined Authority (CA) as a result of the award of this contract opportunity is in relation to the provision of a managing agent service for advice only. Initial term Contract Award Value of £6,303,512.18. Estimated 15 year total Contract award value is stated as up to £20m as Contract is subject to extension and modification after expiry of the initial term.

The awarded opportunity will also allow for the provision of installation services/works to the public as a consequence. However, such services/works are not deemed to be capable of being exclusively exploited by the awarded provider, and the CA will not control provision of these services/works. It is deemed that this procurement and resulting Contract arrangements, Contract expenditure and Contract risk is in accordance and subject to Public Contract Regulations 2015 and does not satisfy the criteria or definitions of a concession set out in Contract Concession Regulations 2016. There is no guarantee of public expenditure in connection with this contract, therefore the total value is not known however could be in excess of £500m.

VI.4) Procedures for review

VI.4.1) Review body

High Court of England and Wales

London

UK

VI.4.4) Service from which information about the review procedure may be obtained

West Yorkshire Combined Authority

Wellington House, 40-50 Wellington Street

Leeds

LS1 2DE

UK

E-mail: darren.wood@westyorks-ca.gov.uk

VI.5) Date of dispatch of this notice

04/07/2025

Coding

Commodity categories

ID Title Parent category
71000000 Architectural, construction, engineering and inspection services Construction and Real Estate
45300000 Building installation work Construction work
09300000 Electricity, heating, solar and nuclear energy Petroleum products, fuel, electricity and other sources of energy
71314300 Energy-efficiency consultancy services Energy and related services
50500000 Repair and maintenance services for pumps, valves, taps and metal containers and machinery Repair and maintenance services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
darren.wood@westyorks-ca.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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