Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Tower Hamlets
New Town Hall, 160 Whitechapel Road London
London
E1 1BJ
UK
Contact person: Ms Morgan Hughes
Telephone: +44 2073644099
E-mail: Morgan.Hughes@towerhamlets.gov.uk
NUTS: UKI
Internet address(es)
Main address: http://www.towerhamlets.gov.uk
Address of the buyer profile: http://www.towerhamlets.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
HAC6055: Mental Health Supported Living Services
Reference number: DN755889
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
London Borough of Tower Hamlets are seeking to provide supported accommodation to 29 residents with serious mental illness. The services will have a strong focus on supporting service users with their journey towards recovery and independence, providing support that is tailored and flexible and delivered in accordance with individual’s needs. Services will be provided as part of the Authorities duties under the Care Act.
Initial contract three years beginning 01/07/2025, with the option to extend for a further 1 year.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
1 628 104.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKI
II.2.4) Description of the procurement
This is an in-borough service that has 29 mixed gender units, of which 21 offer high support and 8 offer low support. High support provides a higher number of direct support hours per week to services users in order to support recovery and stabilisation. Service users then move along the pathway into a lower support setting with enabling increase independent recovery management and allowing for the development of tenancy sustainment skills. The service is available to adults over the age of 18 who will have been subject to detention under the Mental Health Act.
The emphasis of this service is on preparing individuals to move on to independence. The support service is provided 24 hours a day 365 days per year with tailored flexible support delivered in accordance with needs of users. The future contract service will help achieve the Tower Hamlets Health and Well-being Board’s vision for improving outcomes for people with mental health problems in the borough. Additional outcomes for this service include: -
Enhancing the strengths and resilience of service users through therapeutic risk-taking to promote personal recovery
Maintaining individuals’ growth and recovery
Treating disability with respect, promoting social inclusion, and reducing stigma
Improving users’ holistic quality of life
Enhancing life-skills and supported users into long term independence.
II.2.5) Award criteria
Quality criterion: cost
/ Weighting: 0
Cost criterion: cost is not the only award criterion
/ Weighting: 0
II.2.11) Information about options
Options:
Yes
Description of options:
Initial period of three years with the option to extend for a further one year
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-000815
Section V: Award of contract
Lot No: 1
Contract No: HAC6055
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
12/06/2025
V.2.2) Information about tenders
Number of tenders received: 12
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 12
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Providence Row Housing Association
15a Kelsey Street
London
E2 6HD
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 1 628 104.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
High Court of England and Wales
The Strand
London
WC2A 2LL
UK
VI.5) Date of dispatch of this notice
08/07/2025