Summary
- OCID:
- ocds-h6vhtk-0561db
- Published by:
- Cardiff Community Housing Association (CCHA)
- Authority ID:
- AA21107
- Publication date:
- 18 July 2025
- Deadline date:
- -
- Notice type:
- UK5
- Has documents:
- No
- Has SPD:
- No
- Has Carbon Reduction Plan:
- N/A
Abstract
The wider development of new CRM and Housing Management solution software licenses & support services supplied by Salesforce in accordance with schedule 5, 2(a) and 7(a),(b) Procurement Act 2023.
Full notice text
Scope
Procurement reference
CCHA-(2025-2026)-008
Procurement description
The wider development of new CRM and Housing Management solution software licenses & support services supplied by Salesforce in accordance with schedule 5, 2(a) and 7(a),(b) Procurement Act 2023.
Contracting authority
Cardiff Community Housing Association (CCHA) Limited
Identification register:
Address 1: Tolven Court, Dowlais Road
Town/City: Cardiff
Postcode: CF24 5LQ
Country: United Kingdom
Companies House: IP21667R
Contact name: Monia Lisa Carvalho
Email: monia-lisa.carvalho@ccha.org.uk
Organisation type: Public undertaking
Devolved regulations that apply: Wales
Supplier
SALESFORCE UK LIMITED
Identification register:
Address 1: Floor 26 Salesforce Tower
Town/City: London
Postcode: EC2N 4AY
Country: United Kingdom
Website: http://www.salesforce.com
Companies House: 05094083
Email: Fashwood@salesforce.com
Telephone: 07990869624
Type:
Procedure
Procedure type
Direct award
Description of how these justifications apply
This award is to support the implementation of Salesforce licenses for CRM and Housing Management solution which will be tailored for the entire business providing exclusivity of the bespoke solution for the business and ensuring compatibility with existing systems and equipment.
Any variance would create disproportionate technical challenges in operation or maintenance which would impact on business operations and not demonstrate commercial value or provide the most economically advantageous outcome.
Direct award justification
Prototypes development
Contract terms and risks
Description of risks to contract performance
N/A
Lots
Divided into 1 lots
Lot number: 1
Status: Complete
Sustainability
Small and medium-sized enterprises (SME)
Contract
CRM and New Housing Management system - Salesforce
ID: 1
Status: Pending
Related lots
1
Date the contract will be signed (estimated)
31 July 2025, 23:59PM
Can this contract be extended?: Yes
Value
478800.00 GBP Excluding VAT
574560.00 GBP Including VAT
CPV classifications
- 48000000 - Software package and information systems
Is the total value above threshold?
Above threshold
Contract dates (estimated)
01 August 2025, 00:00AM to 31 March 2030, 23:59PM
Extension end date (if all the extensions are used): 31 March 2035
Coding
Commodity categories
| ID |
Title
|
Parent category
|
| 48000000 |
Software package and information systems |
Computer and Related Services |
Delivery locations
| ID |
Description
|
| 100 |
UK - All |
Document family
|
Notice details
|
- Publication date:
- 18 July 2025
- Deadline date:
- Notice type:
- UK5
- Version:
- 1
- Authority name:
- Cardiff Community Housing Association (CCHA)
|
- Publication date:
- 31 July 2025
- Deadline date:
- Notice type:
- UK6
- Version:
- 1
- Authority name:
- Cardiff Community Housing Association (CCHA)
|
About the buyer
- Main contact:
- n/a
- Admin contact:
- n/a
- Technical contact:
- n/a
- Other contact:
- n/a