Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Maritime and Coastguard Agency
Spring Place, 105 Commercial Road
Southampton
SO15 1EG
UK
E-mail: contracts@mcga.gov.uk
NUTS: UK
Internet address(es)
Main address: https://www.gov.uk/government/organisations/maritime-and-coastguard-agency
I.4) Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5) Main activity
Other: Maritime safety
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Approved Doctors Information System Support and Maintenance
Reference number: TCA 3/7/1576 Lot 1
II.1.2) Main CPV code
50324100
II.1.3) Type of contract
Services
II.1.4) Short description
Support and maintenance services.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
180 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
50324100
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
The MCA undertook an open tender procedure under PCR 2015 for the following requirement:
A fully Managed Service for Approved Doctors Information System for Maritime and Coastguard Agency staff to provide support for, but not limited to:
• Day-to-Day application operational support in running the client application.
o Incident Management
o Problem Management
o Change Management
o Service Requests.
o Maintenance
• Support in debugging and diagnostics relating to third party integrations.
• Minor updates to support third party or system API changes where required
• Bug fixing application functionality.
• Application of applicable security patches
• All proactive maintenance required to keep the application healthy and available.
• Meet agreed target resolution times.
• Cloud health & monitoring to ensure the backups are working and are viable.
• Security vulnerability patching, as per vendor guidance.
• System upgrades / updates will be aligned to feature delivery.
• Major Components will not be more than one year out of date.
To gain, and maintain, a high level of technical knowledge of the MCA ADIS system Portal to provide excellent customer service to MCA.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-025115
Section V: Award of contract
Lot No: Lot 1
Contract No: TCA 3/7/1576
Title: Approved Doctors Information System Support and Maintenance
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
16/06/2025
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Professional Data Management Services Limited
061568C
Global House
ISLE OF MAN
IM2 2QZ
IM
NUTS: IM
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 180 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Maritime and Coastguard Agency
Spring Place, 105 Commercial Road
Southampton
SO15 1EG
UK
E-mail: contracts@mcga.gov.uk
VI.4.2) Body responsible for mediation procedures
Maritime and Coastguard Agency
Spring Place, 105 Commercial Road
Southampton
SO15 1EG
UK
E-mail: contracts@mcga.gov.uk
VI.5) Date of dispatch of this notice
14/07/2025