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Contract Award Notice

22119 Direct Payment Support Services

  • First published: 28 July 2025
  • Last modified: 28 July 2025
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-04934e
Published by:
Cambridgeshire County Council
Authority ID:
AA20924
Publication date:
28 July 2025
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

A new contract to be procured for a Direct Payment Support Service (DPSS) to deliver support services to users who receive direct payments as part of their personal budget arrangement.

Clients will receive their own fund to hire a personal assistant, legal/HR advise, sourcing and recruitment support, marketing and find more Personal Assistants in the market.

This service will be used to aid people of all ages (adults, young people, and children).

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Cambridgeshire County Council

New Shire Hall, Alconbury Weald

Huntingdon

PE28 4YE

UK

E-mail: procurementandcommercial@cambridgeshire.gov.uk

NUTS: UKH12

Internet address(es)

Main address: https://www.cambridgeshire.gov.uk/

Address of the buyer profile: https://www.cambridgeshire.gov.uk/

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

22119 Direct Payment Support Services

Reference number: DN734433

II.1.2) Main CPV code

85000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

A new contract to be procured for a Direct Payment Support Service (DPSS) to deliver support services to users who receive direct payments as part of their personal budget arrangement.

Clients will receive their own fund to hire a personal assistant, legal/HR advise, sourcing and recruitment support, marketing and find more Personal Assistants in the market.

This service will be used to aid people of all ages (adults, young people, and children).

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 397 977.48  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UKH12

II.2.4) Description of the procurement

The Council’s detailed requirements are defined in the Specification.

We are looking to commission a high-quality Direct Payment Support Service (DPSS) that enables the outcome of improved independence, health, and wellbeing of people with eligible needs funding their own support.

Priority activities for the service are to:

1. Provide high quality information and advice on Direct Payments, purchasing care and support directly, and on the support services opportunities available locally. This includes CMEs and other voluntary, community or social enterprise organisations.

2. To provide support to the service users directly employing PAs on the matter of HR and Tax in compliance with the HR and Tax legislation current at the time.

3. Offer personalised support to people to manage their Direct Payments in ways that they can understand.

4. Provide independent support to people who are purchasing support through Direct Payments and people who fund their own support (self-funders)

5. Assist Direct Payments recipients to directly employ support staff and to understand employment legislation and manage their duties as employers.

6. Provide a high quality and efficient payroll service to Cambridgeshire service users who wish to use this service.

7. Provide a managed bank account service for Direct Payment recipients who choose not to receive and manage their Direct Payment themselves.

8. Support the development, implementation, and ongoing management of a Personal Assistant Platform for the job matching of PAs and service-users. We expect this platform will hold the CMEs/ISFs provider information to support with sign posting and matching individuals to these services and help the recruitment of PAs.

9. Support service uses to process DBS checks on behalf of the personal assistant, the cost of such DBS check is to be paid by the employee.

10. Collaborate with council staff to develop personal assistant hourly guideline rates.

11. Collaborate with commissioners (both public sector, self-funders, and Direct Payments recipients) and other partners to develop and effectively facilitate the Personal Assistant and wider self-directed support market.

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 45

Quality criterion: Social Value / Weighting: 5

Price / Weighting:  50

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2024/S 000-026974

Section V: Award of contract

Title: 22119 Direct Payment Support Services

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

11/02/2025

V.2.2) Information about tenders

Number of tenders received: 18

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Purple Zest Limited

Arise Innovation Centre Alan Cherry Drive

Chelmsford

CM1 1QT

UK

NUTS: UKH3

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 397 977.48  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

Cambridgeshire County Council

New Shire Hall, Emery Crescent, Alconbury Weald

Huntingdon

PE28 4YE

UK

VI.5) Date of dispatch of this notice

17/07/2025

Coding

Commodity categories

ID Title Parent category
85000000 Health and social work services Other Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurementandcommercial@cambridgeshire.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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