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Lot No: 1
II.2.1) Title
Home Energy Scotland Highlands and Islands
II.2.2) Additional CPV code(s)
79512000
71314300
71314200
II.2.3) Place of performance
NUTS code:
UKM6
Main site or place of performance:
Argyll and Bute
Highland
Na h-Eileanan Siar
Orkney Islands
Shetland Islands
II.2.4) Description of the procurement
Energy Saving Trust wishes to appoint a contractor to operate and manage The Highlands and Islands HES advice centre (Lot 1) from 1st April 2026.
Local Authority areas covered under HES Highlands and Islands:
Argyll and Bute
Highland
Na h-Eileanan Siar
Orkney Islands
Shetland Islands
We are procuring five regional contracts, this lot being one of five. Tenderers must locate staff for delivery of the service within the region covered by each lot and tenderers will only be able to bid for a maximum of 2 lots. The advice network was established in 2008 and is managed on behalf of the Scottish Government by Energy Saving Trust. The current contracts are due to expire on 31 March 2026. The HES advice centres provide a range of services to encourage and enable householders to adopt lower carbon lifestyles and, where at risk from fuel poverty, achieve affordable warmth. The services include advising customers on the opportunities to reduce carbon impacts and save money by: adopting energy efficient and other low carbon behaviours; purchasing energy efficient appliances; installing clean heating, insulation and other energy efficiency measures; generating energy through home renewables as well as advising on and providing access to various schemes of financial support. They provide a gateway to assistance to low-income householders through the Scottish Government's Warmer Homes Scotland programme, Home Energy Scotland grants and loans, and area-based schemes. The advice centres deliver direct advice by phone, email, in person and through digital channels, and develop collaborative partnerships and outreach, working to meet agreed activity KPIs.
The estimated total value of the services being tendered is GBP 12 million over 2 years to March 2028, with a potential for two further one-year extensions. Around GBP 1.1 million (excl VAT) per year of this budget is attributable to the Highlands and Islands Centre. This figure, and figures for future years of the service are subject to ongoing revision and approval from Scottish Government, acting in their own sole discretion. The contracts are expected to commence on the 1st of April 2026.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
1 233 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/04/2026
End:
31/03/2028
This contract is subject to renewal: Yes
Description of renewals:
Potential for two further one-year extensions.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
All information is included in the attached documents.
Lot No: 2
II.2.1) Title
Home Energy Scotland North East
II.2.2) Additional CPV code(s)
79512000
71314300
71314200
II.2.3) Place of performance
NUTS code:
UKM
Main site or place of performance:
Aberdeen City
Aberdeenshire
Angus
Dundee City
Moray
Perth and Kinross
II.2.4) Description of the procurement
Energy Saving Trust wishes to appoint a contractor to operate and manage The North East HES advice centre (Lot 2) from 1st April 2026.
Local Authority areas covered under HES North East:
Aberdeen City
Aberdeenshire
Angus
Dundee City
Moray
Perth and Kinross
We are procuring five regional contracts, this lot being one of five. Tenderers must locate staff for delivery of the service within the region covered by each lot and tenderers will only be able to bid for a maximum of 2 lots. The advice network was established in 2008 and is managed on behalf of the Scottish Government by Energy Saving Trust. The current contracts are due to expire on 31 March 2026. The HES advice centres provide a range of services to encourage and enable householders to adopt lower carbon lifestyles and, where at risk from fuel poverty, achieve affordable warmth. The services include advising customers on the opportunities to reduce carbon impacts and save money by: adopting energy efficient and other low carbon behaviours; purchasing energy efficient appliances; installing clean heating, insulation and other energy efficiency measures; generating energy through home renewables as well as advising on and providing access to various schemes of financial support. They provide a gateway to assistance to low-income householders through the Scottish Government's Warmer Homes Scotland programme, Home Energy Scotland grants and loans, and area-based schemes. The advice centres deliver direct advice by phone, email, in person and through digital channels, and develop collaborative partnerships and outreach, working to meet agreed activity KPIs.
The estimated total value of the services being tendered is GBP 12 million over 2 years to March 2028, with a potential for two further one-year extensions. Around GBP 1.2 million (excl VAT) per year of this budget is attributable to the North East Centre. This figure, and figures for future years of the service are subject to ongoing revision and approval from Scottish Government, acting in their own sole discretion. The contracts are expected to commence on the 1st of April 2026.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
1 233 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/04/2026
End:
31/03/2028
This contract is subject to renewal: Yes
Description of renewals:
Potential for two further one-year extensions.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
All information is included in the attached documents.
Lot No: 3
II.2.1) Title
Local Authority areas covered under HES South East
II.2.2) Additional CPV code(s)
79512000
71314300
71314200
II.2.3) Place of performance
NUTS code:
UKM7
Main site or place of performance:
East Lothian
Edinburgh, City of
Fife
Midlothian
Scottish Borders
West Lothian
II.2.4) Description of the procurement
Energy Saving Trust wishes to appoint a contractor to operate and manage The South East HES advice centre (Lot 3) from 1st April 2026.
Local Authority areas covered under HES South East:
East Lothian
Edinburgh, City of
Fife
Midlothian
Scottish Borders
West Lothian
We are procuring five regional contracts, this lot being one of five. Tenderers must locate staff for delivery of the service within the region covered by each lot and tenderers will only be able to bid for a maximum of 2 lots. The advice network was established in 2008 and is managed on behalf of the Scottish Government by Energy Saving Trust. The current contracts are due to expire on 31 March 2026. The HES advice centres provide a range of services to encourage and enable householders to adopt lower carbon lifestyles and, where at risk from fuel poverty, achieve affordable warmth. The services include advising customers on the opportunities to reduce carbon impacts and save money by: adopting energy efficient and other low carbon behaviours; purchasing energy efficient appliances; installing clean heating, insulation and other energy efficiency measures; generating energy through home renewables as well as advising on and providing access to various schemes of financial support. They provide a gateway to assistance to low-income householders through the Scottish Government's Warmer Homes Scotland programme, Home Energy Scotland grants and loans, and area-based schemes. The advice centres deliver direct advice by phone, email, in person and through digital channels, and develop collaborative partnerships and outreach, working to meet agreed activity KPIs.
The estimated total value of the services being tendered is GBP 12 million over 2 years to March 2028, with a potential for two further one-year extensions. Around GBP 1.3 million (excl VAT) per year of this budget is attributable to the South East Centre. This figure, and figures for future years of the service are subject to ongoing revision and approval from Scottish Government, acting in their own sole discretion. The contracts are expected to commence on the 1st of April 2026.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
1 478 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/04/2026
End:
31/03/2028
This contract is subject to renewal: Yes
Description of renewals:
Potential for two further one-year extensions.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
All information is included in the attached documents.
Lot No: 4
II.2.1) Title
Home Energy Scotland South West
II.2.2) Additional CPV code(s)
79512000
71314300
71314200
II.2.3) Place of performance
NUTS code:
UKM9
Main site or place of performance:
East Ayrshire
North Ayrshire
South Ayrshire
II.2.4) Description of the procurement
Energy Saving Trust wishes to appoint a contractor to operate and manage The South West HES advice centre (Lot 4) from 1st April 2026.
Local Authority areas covered under HES South West:
Dumfries and Galloway
East Ayrshire
North Ayrshire
South Ayrshire
We are procuring five regional contracts, this lot being one of five. Tenderers must locate staff for delivery of the service within the region covered by each lot and tenderers will only be able to bid for a maximum of 2 lots. The advice network was established in 2008 and is managed on behalf of the Scottish Government by Energy Saving Trust. The current contracts are due to expire on 31 March 2026. The HES advice centres provide a range of services to encourage and enable householders to adopt lower carbon lifestyles and, where at risk from fuel poverty, achieve affordable warmth. The services include advising customers on the opportunities to reduce carbon impacts and save money by: adopting energy efficient and other low carbon behaviours; purchasing energy efficient appliances; installing clean heating, insulation and other energy efficiency measures; generating energy through home renewables as well as advising on and providing access to various schemes of financial support. They provide a gateway to assistance to low-income householders through the Scottish Government's Warmer Homes Scotland programme, Home Energy Scotland grants and loans, and area-based schemes. The advice centres deliver direct advice by phone, email, in person and through digital channels, and develop collaborative partnerships and outreach, working to meet agreed activity KPIs.
The estimated total value of the services being tendered is GBP 12 million over 2 years to March 2028, with a potential for two further one-year extensions. Around GBP 0.8 million (excl VAT) per year of this budget is attributable to the South West Centre. This figure, and figures for future years of the service are subject to ongoing revision and approval from Scottish Government, acting in their own sole discretion. The contracts are expected to commence on the 1st of April 2026.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
855 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/04/2026
End:
31/03/2028
This contract is subject to renewal: Yes
Description of renewals:
Potential for two further one-year extensions.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
All information is included in the attached documents.
Lot No: 5
II.2.1) Title
Home Energy Scotland Strathclyde and Central
II.2.2) Additional CPV code(s)
79512000
71314300
71314200
II.2.3) Place of performance
NUTS code:
UKM8
Main site or place of performance:
Clackmannanshire
East Dunbartonshire
Falkirk
Glasgow City
Inverclyde, East Renfrewshire
North Lanarkshire
Renfrewshire
South Lanarkshire
Stirling
West Dunbartonshire
II.2.4) Description of the procurement
Energy Saving Trust wishes to appoint a contractor to operate and manage The Strathclyde and Central HES advice centre (Lot 5) from 1st April 2026.
Home Energy Scotland Strathclyde and Central:
Clackmannanshire
East Dunbartonshire
East Renfrewshire
Falkirk
Glasgow City
Inverclyde
North Lanarkshire
Renfrewshire
South Lanarkshire
Stirling
West Dunbartonshire
We are procuring five regional contracts, this lot being one of five. Tenderers must locate staff for delivery of the service within the region covered by each lot and tenderers will only be able to bid for a maximum of 2 lots. The advice network was established in 2008 and is managed on behalf of the Scottish Government by Energy Saving Trust. The current contracts are due to expire on 31 March 2026. The HES advice centres provide a range of services to encourage and enable householders to adopt lower carbon lifestyles and, where at risk from fuel poverty, achieve affordable warmth. The services include advising customers on the opportunities to reduce carbon impacts and save money by: adopting energy efficient and other low carbon behaviours; purchasing energy efficient appliances; installing clean heating, insulation and other energy efficiency measures; generating energy through home renewables as well as advising on and providing access to various schemes of financial support. They provide a gateway to assistance to low-income householders through the Scottish Government's Warmer Homes Scotland programme, Home Energy Scotland grants and loans, and area-based schemes. The advice centres deliver direct advice by phone, email, in person and through digital channels, and develop collaborative partnerships and outreach, working to meet agreed activity KPIs.
The estimated total value of the services being tendered is GBP 12 million over 2 years to March 2028, with a potential for two further one-year extensions. Around GBP 1.8 million (excl VAT) per year of this budget is attributable to the Strathclyde and Central. This figure, and figures for future years of the service are subject to ongoing revision and approval from Scottish Government, acting in their own sole discretion. The contracts are expected to commence on the 1st of April 2026.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
1 650 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/04/2026
End:
31/03/2028
This contract is subject to renewal: Yes
Description of renewals:
Potential for two further one-year extensions.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
All information is available in the attached documents.
NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/
NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=803343.
The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
The Contracting Authority does not intend to include a sub-contract clause as part of community benefits (as per Section 25 of the Procurement Reform (Scotland) Act 2014) in this contract for the following reason:
In performing its obligations under this Contract, the Contractor shall include in contracts with its direct subcontractors and suppliers provisions which are no less onerous as those set out in this Clause 22.7 of the attached Terms and Conditions.
Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/
Energy Saving Trust is committed to providing both social and economic benefits to the communities we work alongside in the delivery of the of our work. In your answer to Q. D.1 of 1.8 Award Criteria of the ITT attached, please outline how your delivery of the requirement will bring about a community benefit.