Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

UK7

IT Security Services

  • First published: 31 July 2025
  • Last modified: 31 July 2025
  • Record interest

     

  • This file may not be fully accessible.

  •  

Contents

Summary

OCID:
ocds-h6vhtk-04efe9
Published by:
Development Bank of Wales
Authority ID:
AA0555
Publication date:
31 July 2025
Deadline date:
-
Notice type:
UK7
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The Development Bank of Wales undertook a competitive flexible procedure, this notice is to notify that we have entered into a contract with the successful supplier.The Scope:The Development Bank of Wales currently operate a security operation model that is split across multiple providers and technologies. To help reduce the complexity of this approach and improve our ability to effectively monitor, respond to, and mitigate security threats, theBanc are investigating the feasibility of implementing a unified Microsoft security operations platform, the day-to-day management of which would be supported by a single provider. This transition will not only streamline our processes and technology, but also increase the efficiency of our incident response efforts and reduce the potential for gaps in our securityposture caused by the fragmentation of tools and services.Currently, our Azure services are handled by Service Provider A, which focuses on optimising our cloud infrastructure. Service Provider B is responsible for managing our Microsoft 365 environment and on-premises infrastructure, ensuring that both are configured and maintained to meet our operational needs. Additionally, our managed detection and response (MDR) services are provided by Service Provider C, which utilises their own proprietary platform to deliver continuous monitoring, threat detection, and incident response across our IT estate.The Banc is investigating replacing Service Provider C with a new Service Provider that will take over the managed detection and response function, utilising the Microsoft unified security platform. They will be responsible for the implementation, configuration and on going management of the platform, and providing proactive advice and recommendations toimprove the security of our Microsoft estate, drawing on Microsoft’s insights, but will not be responsible for any configuration outside of the security platform. The new provider will collaborate closely with Service Providers A and B to align security practices ensuring that our entire IT environment remains protected against emerging threats.

Full notice text

Scope

Procurement reference

DBW00105

Procurement description

The Development Bank of Wales undertook a competitive flexible procedure, this notice is to notify that we have entered into a contract with the successful supplier.

The Scope:

The Development Bank of Wales currently operate a security operation model that is split across multiple providers and technologies. To help reduce the complexity of this approach and improve our ability to effectively monitor, respond to, and mitigate security threats, the

Banc are investigating the feasibility of implementing a unified Microsoft security operations platform, the day-to-day management of which would be supported by a single provider. This transition will not only streamline our processes and technology, but also increase the efficiency of our incident response efforts and reduce the potential for gaps in our security

posture caused by the fragmentation of tools and services.

Currently, our Azure services are handled by Service Provider A, which focuses on optimising our cloud infrastructure. Service Provider B is responsible for managing our Microsoft 365 environment and on-premises infrastructure, ensuring that both are configured and maintained to meet our operational needs. Additionally, our managed detection and response (MDR) services are provided by Service Provider C, which utilises their own proprietary platform to deliver continuous monitoring, threat detection, and incident response across our IT estate.

The Banc is investigating replacing Service Provider C with a new Service Provider that will take over the managed detection and response function, utilising the Microsoft unified security platform. They will be responsible for the implementation, configuration and on going management of the platform, and providing proactive advice and recommendations to

improve the security of our Microsoft estate, drawing on Microsoft’s insights, but will not be responsible for any configuration outside of the security platform. The new provider will collaborate closely with Service Providers A and B to align security practices ensuring that our entire IT environment remains protected against emerging threats.

Contracting authority

Development Bank of Wales

Identification register:

  • GB-PPON

Address 1: Development Bank of Wales plc

Town/City: Cardiff

Postcode: CF10 4BZ

Country: United Kingdom

Website: http://www.developmentbank.wales

Public Procurement Organisation Number: PCWM-6438-QYVP

Contact name: Leanne Millard

Email: leanne.millard@developmentbank.wales

Telephone: 029 20801715

Organisation type: Public authority - central government

Devolved regulations that apply: Wales

Supplier

Wavenet Limited

Identification register:

  • GB-PPON

Address 1: At One Central Boulevard

Town/City: Solihull

Postcode: B90 8BG

Country: United Kingdom

Public Procurement Organisation Number: PGGC-2348-BVLG

Email: shekul.islam@wavenet.co.uk

Telephone: 0121 18120215

Type:

  • Large

Procedure

Procedure type

Competitive flexible procedure

Contract

IT Security Services

ID: 1

Is the total value above threshold?

Above threshold

Date the contract will be signed (estimated)

30 July 2025, 00:00AM

Contract dates (estimated)

31 July 2025, 00:00AM to 30 July 2030, 23:59PM

Extension end date (if all the extensions are used): 30 July 2033

Can this contract be extended?: Yes

Renewal description:

3 years in 12 month increments

Does this contract include options?: Yes

Options description:

Additional services and consultancy may be required

Key performance indicators

Resolving threats

ID: 1

Reporting frequency: 1

Lots

Divided into 1 lots

Lot number: 1 Status: Complete

Coding

Commodity categories

ID Title Parent category
72000000 IT services: consulting, software development, Internet and support Computer and Related Services

Delivery locations

ID Description
100 UK - All

Document family

Notice details
Publication date:
20 March 2025
Deadline date:
09 June 2025 12:00
Notice type:
UK4
Version:
1
Authority name:
Development Bank of Wales
Publication date:
08 July 2025
Deadline date:
Notice type:
UK6
Version:
1
Authority name:
Development Bank of Wales
Publication date:
31 July 2025
Deadline date:
Notice type:
UK7
Version:
1
Authority name:
Development Bank of Wales

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.