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PP-10167 Harris Federation Trust P3 Cleaning

  • First published: 02 July 2026
  • Last modified: 02 July 2026
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-055d7b
Published by:
Harris Federation
Authority ID:
AA22005
Publication date:
02 July 2026
Deadline date:
-
Notice type:
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The Harris Federation is an education charity led and run by teachers. They opened their first school in 1991 and now run 54 primary and secondary academies in London and Essex.The contract will be for the provision of outsourced cleaning services across 13 schools and Head Office, across 7 Lots (see section 3.3) including daily cleaning and out of term deep cleaning, for spaces including but not limited to teaching, office, circulation, and rest room spaces.Note: The cleaning of the spaces within the schools will need to take into account the Lettings Schedules set out for each school. The successful Supplier will be required to work around the Lettings times and schedules to ensure the space is clean for the following day. The Trust’s Safeguarding Policy sets out that during the recruitment process, all prospective cleaning staff must show their full employment history before a role in the school can be given. School School Code Address1 Harris Boys East Dulwich HBAED Peckham Rye, East Dulwich, London, SE22 0AT2 Harris Academy Beulah Hill HABH Spurgeon Road, Beulah Hill, London, SE19 3UG3 Harris Federation (Head Office) HF 4th Floor Norfolk House, Wellesley Rd, Croydon, England, CR0 1LH4 Harris Academy Peckham HAP Peckham Road, Peckham SE15 5DZ5 Harris Invictus Academy HIAC London Road Croydon, CR0 2TB6 Harris Academy South Norwood HASN 2, Cumberlow Avenue, London, SE25 6AE7 Harris Academy Rainham HAR Lambs Lane, South Rainham, RM13 9XD8 Harris Academy Rainham 6th Form HRSF 217, Wennington Road, Rainham, RM13 9XA9 Harris Academy Riverside HARI London Road, Purfleet, RM19 1QY10 Harris Academy Sutton HASU 2, Chiltern Road, Sutton, Surrey, SM2 5RD11 Harris Academy Westminster 6th Form HWSF Steel House, 11 Tothill Street, London, SW1H 9LH12 Harris Junior Academy Carshalton HJAC Camden Road, Carshalton, Surrey, SM5 2NS13 Harris Primary Academy Dulwich HPAD 173, Lordship Lane, East Dulwich, SE22 9HA14 Harris Primary Academy South Kenton HPASK Spencer Road, Wembley, Middlesex, HA0 3SFThe supplier shall establish effective management and operational level communication systems at all levels regarding the cleaning service with the Client. In addition, the provider will also be responsible for all legal, and health and safety requirements in delivering the services. The supplier will manage the stocks of the cleaning materials, bin liners and any point-of-use Consumables whether bought by the supplier or the school. The Contract will allow for the purchase of cleaning consumables and equipment and point-of-use consumables and bin liners to support the delivery of the cleaning services as per below:The list of consumables will be:Toilet paperHand soapHandtowelsDishwasher tabletsWashing up liquidPlease also refer to the scopes of service for each site for more details. As a general rule, all sites will require bin liners but they may not all request POU consumables: Refer to Attachment 5 Workforce Data for TUPE data – There is no LGPS according to this data.Further information on the Client’s requirements can be found at Attachment 1a Specification and Attachment 1b Client Data.The Contract period will be for 3 years initially, with the option to extend for two further one-year periods at the discretion of the Client.

Full notice text

Scope

Procurement reference

PP-10167

Procurement description

The Harris Federation is an education charity led and run by teachers. They opened their first school in 1991 and now run 54 primary and secondary academies in London and Essex.

The contract will be for the provision of outsourced cleaning services across 13 schools and Head Office, across 7 Lots (see section 3.3) including daily cleaning and out of term deep cleaning, for spaces including but not limited to teaching, office, circulation, and rest room spaces.

Note: The cleaning of the spaces within the schools will need to take into account the Lettings Schedules set out for each school. The successful Supplier will be required to work around the Lettings times and schedules to ensure the space is clean for the following day.

The Trust’s Safeguarding Policy sets out that during the recruitment process, all prospective cleaning staff must show their full employment history before a role in the school can be given.

School School Code Address

1 Harris Boys East Dulwich HBAED Peckham Rye, East Dulwich, London, SE22 0AT

2 Harris Academy Beulah Hill HABH Spurgeon Road, Beulah Hill, London, SE19 3UG

3 Harris Federation (Head Office) HF 4th Floor Norfolk House, Wellesley Rd, Croydon, England, CR0 1LH

4 Harris Academy Peckham HAP Peckham Road, Peckham SE15 5DZ

5 Harris Invictus Academy HIAC London Road Croydon, CR0 2TB

6 Harris Academy South Norwood HASN 2, Cumberlow Avenue, London, SE25 6AE

7 Harris Academy Rainham HAR Lambs Lane, South Rainham, RM13 9XD

8 Harris Academy Rainham 6th Form HRSF 217, Wennington Road, Rainham, RM13 9XA

9 Harris Academy Riverside HARI London Road, Purfleet, RM19 1QY

10 Harris Academy Sutton HASU 2, Chiltern Road, Sutton, Surrey, SM2 5RD

11 Harris Academy Westminster 6th Form HWSF Steel House, 11 Tothill Street, London, SW1H 9LH

12 Harris Junior Academy Carshalton HJAC Camden Road, Carshalton, Surrey, SM5 2NS

13 Harris Primary Academy Dulwich HPAD 173, Lordship Lane, East Dulwich, SE22 9HA

14 Harris Primary Academy South Kenton HPASK Spencer Road, Wembley, Middlesex, HA0 3SF

The supplier shall establish effective management and operational level communication systems at all levels regarding the cleaning service with the Client. In addition, the provider will also be responsible for all legal, and health and safety requirements in delivering the services.

The supplier will manage the stocks of the cleaning materials, bin liners and any point-of-use Consumables whether bought by the supplier or the school.

The Contract will allow for the purchase of cleaning consumables and equipment and point-of-use consumables and bin liners to support the delivery of the cleaning services as per below:

The list of consumables will be:

Toilet paper

Hand soap

Handtowels

Dishwasher tablets

Washing up liquid

Please also refer to the scopes of service for each site for more details. As a general rule, all sites will require bin liners but they may not all request POU consumables:

Refer to Attachment 5 Workforce Data for TUPE data – There is no LGPS according to this data.

Further information on the Client’s requirements can be found at Attachment 1a Specification and Attachment 1b Client Data.

The Contract period will be for 3 years initially, with the option to extend for two further one-year periods at the discretion of the Client.

Contracting authority

HARRIS FEDERATION

Identification register:

  • GB-COH

Address 1: Interchange, 81-85 Station Road

Town/City: Croydon

Postcode: CR0 2RD

Country: United Kingdom

Companies House: 06228587

NUTS code: UKI62

Email: procurement@harrisfederation.org.uk

Organisation type: Public authority - sub-central government

Supplier

Bidvest Noonan (UK) Limited

Identification register:

  • GB-COH

Address 1: 15 St Botolph Street

Town/City: London

Postcode: EC3A 7BB

Country: United Kingdom

Website: http://www.bidvestnoonan.com

Companies House: 05049403

NUTS code: UKI31

Email: Bids.FS@bidvestnoonan.com

Telephone: 07881354037

Type:

  • Large

Atlas Facilities Management Limited

Identification register:

  • GB-COH

Address 1: Riding Court House

Town/City: Datchet

Postcode: SL3 9JT

Country: United Kingdom

Website: http://www.atlasfm.com

Companies House: 02633080

NUTS code: UKJ11

Email: sales@atlasfm.com

Telephone: +442087556700

Type:

  • Large

OCS GROUP UK LIMITED

Identification register:

  • GB-COH

Address 1: New Century House

Town/City: Ipswich

Postcode: IP3 9SJ

Country: United Kingdom

Website: http://ocs.com/uk

Companies House: 03056469

NUTS code: UKH14

Email: uk.bd.team@ocs.com

Type:

  • Large

Procedure

Procedure type

Competitive flexible procedure

Trade agreements

Government Procurement Agreement (GPA)

Contract

Lot 1

ID: 1

Is the total value above threshold?

Above threshold

Date the contract will be signed (estimated)

29 May 2026, 00:00AM

Contract dates (estimated)

01 June 2026, 00:00AM to 31 May 2029, 23:59PM

Extension end date (if all the extensions are used): 31 May 2031

Can this contract be extended?: Yes

Renewal description:

Option to extend for two further one-year periods at the discretion of the Client

Key performance indicators

General Service Delivery

ID: 1

Description

Standards audited monthly by supervisor and 3 monthly by contracts manager to achieve expected standards.

Cleaning inspections scores to meet or exceed 92%

Service visits achieved at agreed times

Site rules followed when on site

Team wearing branded uniform "

Reporting frequency: 12

Sustainability

ID: 2

Description

Commitment to triple bottom line with consideration of social, environmental and financial aspects impacting sustainability within the supply chain (as detailed in Supplier Proposal).

Environmental statements up to date and in file on site / at each site"

Reporting frequency: 12

Business Continuity

ID: 3

Description

Business continuity plan in place to support Client during own business downtime Business continuity plan in place to support Client recovery from business down time

Reporting frequency: 12

Health & Safety

ID: 4

Description

Coshh Regulations adhered to

Risk assessments in place, relevant and followed

Team are wearing suitable PPE and taking preventative measures

Training plan in place to support staff creating a H&S focus

Adhere to the Client Contractor Handbook and Safety Policy

Site induction for each team member complete

Relevant qualifications on file in accordance with contracted works

Storage areas and clean and well presented "

Reporting frequency: 12

Customer Experience

ID: 5

Description

Feedback actively sought and responded to

Future innovations to services

Reflective of site presentation

Reporting frequency: 12

Reporting

ID: 6

Description

Management reports provided by 15th of each month

Site visit reports with photos

Health and Safety

Safeguarding

Staff Training

Sustainability

Feedback from Supplier staff and Client staff on site

Reporting frequency: 12

Contract Management

ID: 7

Description

Standards audited monthly by supervisor and 3 monthly by contracts manager to achieve expected standards.

Cleaning inspections scores to meet or exceed 92%

Service visits achieved at agreed times

Site rules followed when on site

Team wearing branded uniform

Reporting frequency: 12

Financial Management

ID: 8

Description

Provision of monthly invoice and invoice breakdown

Hours dropped reused or credit noted

Adhere to Clients Financial policy "

Reporting frequency: 12

Lot 2

ID: 2

Is the total value above threshold?

Above threshold

Date the contract will be signed (estimated)

29 May 2026, 00:00AM

Contract dates (estimated)

01 June 2026, 00:00AM to 31 May 2029, 23:59PM

Extension end date (if all the extensions are used): 31 May 2031

Can this contract be extended?: Yes

Renewal description:

Option to extend for two further one-year periods at the discretion of the Client

Key performance indicators

General Service Delivery

ID: 1

Description

Standards audited monthly by supervisor and 3 monthly by contracts manager to achieve expected standards.

Cleaning inspections scores to meet or exceed 92%

Service visits achieved at agreed times

Site rules followed when on site

Team wearing branded uniform "

Reporting frequency: 12

Sustainability

ID: 2

Description

Commitment to triple bottom line with consideration of social, environmental and financial aspects impacting sustainability within the supply chain (as detailed in Supplier Proposal).

Environmental statements up to date and in file on site / at each site

Reporting frequency: 12

Business Continuity

ID: 3

Description

Business continuity plan in place to support Client during own business downtime Business continuity plan in place to support Client recovery from business down time

Reporting frequency: 12

Health & Safety

ID: 4

Description

Coshh Regulations adhered to

Risk assessments in place, relevant and followed

Team are wearing suitable PPE and taking preventative measures

Training plan in place to support staff creating a H&S focus

Adhere to the Client Contractor Handbook and Safety Policy

Site induction for each team member complete

Relevant qualifications on file in accordance with contracted works

Storage areas and clean and well presented "

Reporting frequency: 12

Customer Experience

ID: 5

Description

Feedback actively sought and responded to

Future innovations to services

Reflective of site presentation

Reporting frequency: 12

Reporting

ID: 6

Description

Management reports provided by 15th of each month

Site visit reports with photos

Health and Safety

Safeguarding

Staff Training

Sustainability

Feedback from Supplier staff and Client staff on site

Reporting frequency: 12

Contract Management

ID: 7

Description

Standards audited monthly by supervisor and 3 monthly by contracts manager to achieve expected standards.

Cleaning inspections scores to meet or exceed 92%

Service visits achieved at agreed times

Site rules followed when on site

Team wearing branded uniform

Reporting frequency: 12

Financial Management

ID: 8

Description

Provision of monthly invoice and invoice breakdown

Hours dropped reused or credit noted

Adhere to Clients Financial policy "

Reporting frequency: 12

General Service Delivery

ID: 1

Description

Standards audited monthly by supervisor and 3 monthly by contracts manager to achieve expected standards.

Cleaning inspections scores to meet or exceed 92%

Service visits achieved at agreed times

Site rules followed when on site

Team wearing branded uniform "

Reporting frequency: 12

Sustainability

ID: 2

Description

Commitment to triple bottom line with consideration of social, environmental and financial aspects impacting sustainability within the supply chain (as detailed in Supplier Proposal).

Environmental statements up to date and in file on site / at each site

Reporting frequency: 12

Business Continuity

ID: 3

Description

Business continuity plan in place to support Client during own business downtime Business continuity plan in place to support Client recovery from business down time

Reporting frequency: 12

Health & Safety

ID: 4

Description

Coshh Regulations adhered to

Risk assessments in place, relevant and followed

Team are wearing suitable PPE and taking preventative measures

Training plan in place to support staff creating a H&S focus

Adhere to the Client Contractor Handbook and Safety Policy

Site induction for each team member complete

Relevant qualifications on file in accordance with contracted works

Storage areas and clean and well presented "

Reporting frequency: 12

Customer Experience

ID: 5

Description

Feedback actively sought and responded to

Future innovations to services

Reflective of site presentation

Reporting frequency: 12

Reporting

ID: 6

Description

Management reports provided by 15th of each month

Site visit reports with photos

Health and Safety

Safeguarding

Staff Training

Sustainability

Feedback from Supplier staff and Client staff on site

Reporting frequency: 12

Contract Management

ID: 7

Description

Standards audited monthly by supervisor and 3 monthly by contracts manager to achieve expected standards.

Cleaning inspections scores to meet or exceed 92%

Service visits achieved at agreed times

Site rules followed when on site

Team wearing branded uniform

Reporting frequency: 12

Financial Management

ID: 8

Description

Provision of monthly invoice and invoice breakdown

Hours dropped reused or credit noted

Adhere to Clients Financial policy "

Reporting frequency: 12

Lot 3

ID: 3

Is the total value above threshold?

Above threshold

Date the contract will be signed (estimated)

29 May 2026, 00:00AM

Contract dates (estimated)

01 June 2026, 00:00AM to 31 May 2029, 23:59PM

Extension end date (if all the extensions are used): 31 May 2031

Can this contract be extended?: Yes

Renewal description:

Option to extend for two further one-year periods at the discretion of the Client

Key performance indicators

General Service Delivery

ID: 1

Description

Standards audited monthly by supervisor and 3 monthly by contracts manager to achieve expected standards.

Cleaning inspections scores to meet or exceed 92%

Service visits achieved at agreed times

Site rules followed when on site

Team wearing branded uniform "

Reporting frequency: 12

Sustainability

ID: 2

Description

Commitment to triple bottom line with consideration of social, environmental and financial aspects impacting sustainability within the supply chain (as detailed in Supplier Proposal).

Environmental statements up to date and in file on site / at each site

Reporting frequency: 12

Business Continuity

ID: 3

Description

Business continuity plan in place to support Client during own business downtime Business continuity plan in place to support Client recovery from business down time

Reporting frequency: 12

Health & Safety

ID: 4

Description

Coshh Regulations adhered to

Risk assessments in place, relevant and followed

Team are wearing suitable PPE and taking preventative measures

Training plan in place to support staff creating a H&S focus

Adhere to the Client Contractor Handbook and Safety Policy

Site induction for each team member complete

Relevant qualifications on file in accordance with contracted works

Storage areas and clean and well presented "

Reporting frequency: 12

Customer Experience

ID: 5

Description

Feedback actively sought and responded to

Future innovations to services

Reflective of site presentation

Reporting frequency: 12

Reporting

ID: 6

Description

Management reports provided by 15th of each month

Site visit reports with photos

Health and Safety

Safeguarding

Staff Training

Sustainability

Feedback from Supplier staff and Client staff on site

Reporting frequency: 12

Contract Management

ID: 7

Description

Standards audited monthly by supervisor and 3 monthly by contracts manager to achieve expected standards.

Cleaning inspections scores to meet or exceed 92%

Service visits achieved at agreed times

Site rules followed when on site

Team wearing branded uniform

Reporting frequency: 12

Financial Management

ID: 8

Description

Provision of monthly invoice and invoice breakdown

Hours dropped reused or credit noted

Adhere to Clients Financial policy "

Reporting frequency: 12

General Service Delivery

ID: 1

Description

Standards audited monthly by supervisor and 3 monthly by contracts manager to achieve expected standards.

Cleaning inspections scores to meet or exceed 92%

Service visits achieved at agreed times

Site rules followed when on site

Team wearing branded uniform "

Reporting frequency: 12

Sustainability

ID: 2

Description

Commitment to triple bottom line with consideration of social, environmental and financial aspects impacting sustainability within the supply chain (as detailed in Supplier Proposal).

Environmental statements up to date and in file on site / at each site

Reporting frequency: 12

Business Continuity

ID: 3

Description

Business continuity plan in place to support Client during own business downtime Business continuity plan in place to support Client recovery from business down time

Reporting frequency: 12

Health & Safety

ID: 4

Description

Coshh Regulations adhered to

Risk assessments in place, relevant and followed

Team are wearing suitable PPE and taking preventative measures

Training plan in place to support staff creating a H&S focus

Adhere to the Client Contractor Handbook and Safety Policy

Site induction for each team member complete

Relevant qualifications on file in accordance with contracted works

Storage areas and clean and well presented "

Reporting frequency: 12

Customer Experience

ID: 5

Description

Feedback actively sought and responded to

Future innovations to services

Reflective of site presentation

Reporting frequency: 12

Reporting

ID: 6

Description

Management reports provided by 15th of each month

Site visit reports with photos

Health and Safety

Safeguarding

Staff Training

Sustainability

Feedback from Supplier staff and Client staff on site

Reporting frequency: 12

Contract Management

ID: 7

Description

Standards audited monthly by supervisor and 3 monthly by contracts manager to achieve expected standards.

Cleaning inspections scores to meet or exceed 92%

Service visits achieved at agreed times

Site rules followed when on site

Team wearing branded uniform

Reporting frequency: 12

Financial Management

ID: 8

Description

Provision of monthly invoice and invoice breakdown

Hours dropped reused or credit noted

Adhere to Clients Financial policy "

Reporting frequency: 12

Lot 4

ID: 4

Is the total value above threshold?

Above threshold

Date the contract will be signed (estimated)

29 May 2026, 00:00AM

Contract dates (estimated)

01 June 2026, 00:00AM to 31 May 2029, 23:59PM

Extension end date (if all the extensions are used): 31 May 2031

Can this contract be extended?: Yes

Renewal description:

Option to extend for two further one-year periods at the discretion of the Client

Key performance indicators

General Service Delivery

ID: 1

Description

Standards audited monthly by supervisor and 3 monthly by contracts manager to achieve expected standards.

Cleaning inspections scores to meet or exceed 92%

Service visits achieved at agreed times

Site rules followed when on site

Team wearing branded uniform "

Reporting frequency: 12

Sustainability

ID: 2

Description

Commitment to triple bottom line with consideration of social, environmental and financial aspects impacting sustainability within the supply chain (as detailed in Supplier Proposal).

Environmental statements up to date and in file on site / at each site

Reporting frequency: 12

Business Continuity

ID: 3

Description

Business continuity plan in place to support Client during own business downtime Business continuity plan in place to support Client recovery from business down time

Reporting frequency: 12

Financial Management

ID: 4

Description

Provision of monthly invoice and invoice breakdown

Hours dropped reused or credit noted

Adhere to Clients Financial policy

Reporting frequency: 12

Health & Safety

ID: 5

Description

Coshh Regulations adhered to

Risk assessments in place, relevant and followed

Team are wearing suitable PPE and taking preventative measures

Training plan in place to support staff creating a H&S focus

Adhere to the Client Contractor Handbook and Safety Policy

Site induction for each team member complete

Relevant qualifications on file in accordance with contracted works

Storage areas and clean and well presented "

Reporting frequency: 12

Customer Experience

ID: 6

Description

Feedback actively sought and responded to

Future innovations to services

Reflective of site presentation

Reporting frequency: 12

Reporting

ID: 7

Description

Management reports provided by 15th of each month

Site visit reports with photos

Health and Safety

Safeguarding

Staff Training

Sustainability

Feedback from Supplier staff and Client staff on site

Reporting frequency: 1

Contract Management

ID: 8

Description

Standards audited monthly by supervisor and 3 monthly by contracts manager to achieve expected standards.

Cleaning inspections scores to meet or exceed 92%

Service visits achieved at agreed times

Site rules followed when on site

Team wearing branded uniform

Reporting frequency: 12

Financial Management

ID: 9

Description

Provision of monthly invoice and invoice breakdown

Hours dropped reused or credit noted

Adhere to Clients Financial policy "

Reporting frequency: 12

General Service Delivery

ID: 1

Description

Standards audited monthly by supervisor and 3 monthly by contracts manager to achieve expected standards.

Cleaning inspections scores to meet or exceed 92%

Service visits achieved at agreed times

Site rules followed when on site

Team wearing branded uniform "

Reporting frequency: 12

Sustainability

ID: 2

Description

Commitment to triple bottom line with consideration of social, environmental and financial aspects impacting sustainability within the supply chain (as detailed in Supplier Proposal).

Environmental statements up to date and in file on site / at each site

Reporting frequency: 12

Business Continuity

ID: 3

Description

Business continuity plan in place to support Client during own business downtime Business continuity plan in place to support Client recovery from business down time

Reporting frequency: 12

Financial Management

ID: 4

Description

Provision of monthly invoice and invoice breakdown

Hours dropped reused or credit noted

Adhere to Clients Financial policy

Reporting frequency: 12

Health & Safety

ID: 5

Description

Coshh Regulations adhered to

Risk assessments in place, relevant and followed

Team are wearing suitable PPE and taking preventative measures

Training plan in place to support staff creating a H&S focus

Adhere to the Client Contractor Handbook and Safety Policy

Site induction for each team member complete

Relevant qualifications on file in accordance with contracted works

Storage areas and clean and well presented "

Reporting frequency: 12

Customer Experience

ID: 6

Description

Feedback actively sought and responded to

Future innovations to services

Reflective of site presentation

Reporting frequency: 12

Reporting

ID: 7

Description

Management reports provided by 15th of each month

Site visit reports with photos

Health and Safety

Safeguarding

Staff Training

Sustainability

Feedback from Supplier staff and Client staff on site

Reporting frequency: 1

Contract Management

ID: 8

Description

Standards audited monthly by supervisor and 3 monthly by contracts manager to achieve expected standards.

Cleaning inspections scores to meet or exceed 92%

Service visits achieved at agreed times

Site rules followed when on site

Team wearing branded uniform

Reporting frequency: 12

Financial Management

ID: 9

Description

Provision of monthly invoice and invoice breakdown

Hours dropped reused or credit noted

Adhere to Clients Financial policy "

Reporting frequency: 12

Lot 5

ID: 5

Is the total value above threshold?

Above threshold

Date the contract will be signed (estimated)

29 May 2026, 00:00AM

Contract dates (estimated)

01 June 2026, 00:00AM to 31 May 2029, 23:59PM

Extension end date (if all the extensions are used): 31 May 2031

Can this contract be extended?: Yes

Renewal description:

Option to extend for two further one-year periods at the discretion of the Client

Key performance indicators

General Service Delivery

ID: 1

Description

Standards audited monthly by supervisor and 3 monthly by contracts manager to achieve expected standards.

Cleaning inspections scores to meet or exceed 92%

Service visits achieved at agreed times

Site rules followed when on site

Team wearing branded uniform "

Reporting frequency: 12

Sustainability

ID: 2

Description

Commitment to triple bottom line with consideration of social, environmental and financial aspects impacting sustainability within the supply chain (as detailed in Supplier Proposal).

Environmental statements up to date and in file on site / at each site

Reporting frequency: 12

Business Continuity

ID: 3

Description

Business continuity plan in place to support Client during own business downtime Business continuity plan in place to support Client recovery from business down time

Reporting frequency: 12

Health & Safety

ID: 4

Description

Coshh Regulations adhered to

Risk assessments in place, relevant and followed

Team are wearing suitable PPE and taking preventative measures

Training plan in place to support staff creating a H&S focus

Adhere to the Client Contractor Handbook and Safety Policy

Site induction for each team member complete

Relevant qualifications on file in accordance with contracted works

Storage areas and clean and well presented "

Reporting frequency: 12

Customer Experience

ID: 5

Description

Feedback actively sought and responded to

Future innovations to services

Reflective of site presentation

Reporting frequency: 12

Reporting

ID: 6

Description

Management reports provided by 15th of each month

Site visit reports with photos

Health and Safety

Safeguarding

Staff Training

Sustainability

Feedback from Supplier staff and Client staff on site

Reporting frequency: 12

Contract Management

ID: 7

Description

Standards audited monthly by supervisor and 3 monthly by contracts manager to achieve expected standards.

Cleaning inspections scores to meet or exceed 92%

Service visits achieved at agreed times

Site rules followed when on site

Team wearing branded uniform

Reporting frequency: 12

Financial Management

ID: 8

Description

Provision of monthly invoice and invoice breakdown

Hours dropped reused or credit noted

Adhere to Clients Financial policy

Reporting frequency: 12

General Service Delivery

ID: 1

Description

Standards audited monthly by supervisor and 3 monthly by contracts manager to achieve expected standards.

Cleaning inspections scores to meet or exceed 92%

Service visits achieved at agreed times

Site rules followed when on site

Team wearing branded uniform "

Reporting frequency: 12

Sustainability

ID: 2

Description

Commitment to triple bottom line with consideration of social, environmental and financial aspects impacting sustainability within the supply chain (as detailed in Supplier Proposal).

Environmental statements up to date and in file on site / at each site

Reporting frequency: 12

Business Continuity

ID: 3

Description

Business continuity plan in place to support Client during own business downtime Business continuity plan in place to support Client recovery from business down time

Reporting frequency: 12

Health & Safety

ID: 4

Description

Coshh Regulations adhered to

Risk assessments in place, relevant and followed

Team are wearing suitable PPE and taking preventative measures

Training plan in place to support staff creating a H&S focus

Adhere to the Client Contractor Handbook and Safety Policy

Site induction for each team member complete

Relevant qualifications on file in accordance with contracted works

Storage areas and clean and well presented "

Reporting frequency: 12

Customer Experience

ID: 5

Description

Feedback actively sought and responded to

Future innovations to services

Reflective of site presentation

Reporting frequency: 12

Reporting

ID: 6

Description

Management reports provided by 15th of each month

Site visit reports with photos

Health and Safety

Safeguarding

Staff Training

Sustainability

Feedback from Supplier staff and Client staff on site

Reporting frequency: 12

Contract Management

ID: 7

Description

Standards audited monthly by supervisor and 3 monthly by contracts manager to achieve expected standards.

Cleaning inspections scores to meet or exceed 92%

Service visits achieved at agreed times

Site rules followed when on site

Team wearing branded uniform

Reporting frequency: 12

Financial Management

ID: 8

Description

Provision of monthly invoice and invoice breakdown

Hours dropped reused or credit noted

Adhere to Clients Financial policy

Reporting frequency: 12

Lot 7

ID: 6

Is the total value above threshold?

Above threshold

Date the contract will be signed (estimated)

29 May 2026, 00:00AM

Contract dates (estimated)

01 June 2026, 00:00AM to 31 May 2029, 23:59PM

Extension end date (if all the extensions are used): 31 May 2031

Can this contract be extended?: Yes

Renewal description:

Option to extend for two further one-year periods at the discretion of the Client

Key performance indicators

General Service Delivery

ID: 1

Description

Standards audited monthly by supervisor and 3 monthly by contracts manager to achieve expected standards.

Cleaning inspections scores to meet or exceed 92%

Service visits achieved at agreed times

Site rules followed when on site

Team wearing branded uniform "

Reporting frequency: 12

Sustainability

ID: 2

Description

Commitment to triple bottom line with consideration of social, environmental and financial aspects impacting sustainability within the supply chain (as detailed in Supplier Proposal).

Environmental statements up to date and in file on site / at each site

Reporting frequency: 12

Business Continuity

ID: 3

Description

Business continuity plan in place to support Client during own business downtime Business continuity plan in place to support Client recovery from business down time

Reporting frequency: 12

Health & Safety

ID: 4

Description

Coshh Regulations adhered to

Risk assessments in place, relevant and followed

Team are wearing suitable PPE and taking preventative measures

Training plan in place to support staff creating a H&S focus

Adhere to the Client Contractor Handbook and Safety Policy

Site induction for each team member complete

Relevant qualifications on file in accordance with contracted works

Storage areas and clean and well presented "

Reporting frequency: 12

Customer Experience

ID: 5

Description

Feedback actively sought and responded to

Future innovations to services

Reflective of site presentation

Reporting frequency: 12

Reporting

ID: 6

Description

Management reports provided by 15th of each month

Site visit reports with photos

Health and Safety

Safeguarding

Staff Training

Sustainability

Feedback from Supplier staff and Client staff on site

Reporting frequency: 12

Contract Management

ID: 7

Description

Standards audited monthly by supervisor and 3 monthly by contracts manager to achieve expected standards.

Cleaning inspections scores to meet or exceed 92%

Service visits achieved at agreed times

Site rules followed when on site

Team wearing branded uniform

Reporting frequency: 12

Financial Management

ID: 8

Description

Provision of monthly invoice and invoice breakdown

Hours dropped reused or credit noted

Adhere to Clients Financial policy

Reporting frequency: 12

General Service Delivery

ID: 1

Description

Standards audited monthly by supervisor and 3 monthly by contracts manager to achieve expected standards.

Cleaning inspections scores to meet or exceed 92%

Service visits achieved at agreed times

Site rules followed when on site

Team wearing branded uniform "

Reporting frequency: 12

Sustainability

ID: 2

Description

Commitment to triple bottom line with consideration of social, environmental and financial aspects impacting sustainability within the supply chain (as detailed in Supplier Proposal).

Environmental statements up to date and in file on site / at each site

Reporting frequency: 12

Business Continuity

ID: 3

Description

Business continuity plan in place to support Client during own business downtime Business continuity plan in place to support Client recovery from business down time

Reporting frequency: 12

Health & Safety

ID: 4

Description

Coshh Regulations adhered to

Risk assessments in place, relevant and followed

Team are wearing suitable PPE and taking preventative measures

Training plan in place to support staff creating a H&S focus

Adhere to the Client Contractor Handbook and Safety Policy

Site induction for each team member complete

Relevant qualifications on file in accordance with contracted works

Storage areas and clean and well presented "

Reporting frequency: 12

Customer Experience

ID: 5

Description

Feedback actively sought and responded to

Future innovations to services

Reflective of site presentation

Reporting frequency: 12

Reporting

ID: 6

Description

Management reports provided by 15th of each month

Site visit reports with photos

Health and Safety

Safeguarding

Staff Training

Sustainability

Feedback from Supplier staff and Client staff on site

Reporting frequency: 12

Contract Management

ID: 7

Description

Standards audited monthly by supervisor and 3 monthly by contracts manager to achieve expected standards.

Cleaning inspections scores to meet or exceed 92%

Service visits achieved at agreed times

Site rules followed when on site

Team wearing branded uniform

Reporting frequency: 12

Financial Management

ID: 8

Description

Provision of monthly invoice and invoice breakdown

Hours dropped reused or credit noted

Adhere to Clients Financial policy

Reporting frequency: 12

Lots

Divided into 1 lots

Lot number: LOT-0001 Status: Complete

Documents

ID

conflictOfInterest

Document type

Conflict of interest

Description

Not published

Coding

Commodity categories

ID Title Parent category
90919300 School cleaning services Office, school and office equipment cleaning services

Delivery locations

ID Description
There are no delivery locations for this notice.

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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