Social and other specific services – public contracts
Contract notice
Section I: Contracting
authority
I.1) Name and addresses
The Highland Council
Glenurquhart Road
Inverness
IV3 5NX
UK
Contact person: Paul Adlinton
Telephone: +44 1467530600
E-mail: socialcare10.contracts@highland.gov.uk
NUTS: UKM6
Internet address(es)
Main address: http://www.highland.gov.uk
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00045
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
www.publictendersscotland.publiccontractsscotland.gov.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
www.publictendersscotland.publiccontractsscotland.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Justice Outreach Services (Highland) Framework
Reference number: HSCC54
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
The provision provide a Highland wide Justice Outreach Support to assist offenders in reintegration/rehabilitation into their local community and to transition beyond community justice services.
The aim of the service will be to allow offenders to develop social and domestic life skills for independent living which allow them to develop a long-term resilience for a crime-fee life.
The service will provide support on housing and benefit matters and will promote rehabilitation, reintegration, education, training and employment opportunities to encourage career development.
The Service Provider(s) will work in conjunction with the Council’s Justice Service to support an Individual’s Case Management Plan and will assist the individual in maintaining routines and structure for daily living.
II.1.5) Estimated total value
Value excluding VAT:
900 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
75230000
75231240
75231200
II.2.3) Place of performance
NUTS code:
UKM6
Main site or place of performance:
The whole Highland Council geographical area.
II.2.4) Description of the procurement
The provision of a Highland wide Outreach Support via Service Provider(s) to assist offenders in reintegration/rehabilitation into their local community and to transition beyond community justice services.
The aim of the service will be to allow offenders to develop social and domestic life skills for independent living which allow them to develop a long-term resilience for a crime-fee life.
The service will provide support on housing and benefit matters and will promote rehabilitation, reintegration, education, training and employment opportunities to encourage career development.
The Service Provider(s) will work in conjunction with the Council’s Justice Service to support an Individual’s Case Management Plan and will assist the individual in maintaining routines and structure for daily living.
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/10/2026
End:
31/03/2029
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The contract has an option to extend by for two additional 12 month periods.
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.4) Objective rules and criteria for participation
Refer to PCS-Tender:
Question 4C.1.2 - Relevant Experience
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement
The procurement involves the establishment of a framework agreement
Justification for any framework agreement duration exceeding 4 years: The duration exceeds four years to accommodate mobilisation and start-up requirements, including staffing and system implementation to allow full coverage across the Highland including rural areas (anticipated within the first six months to March 2027), while allowing immediate service delivery where possible. The term also supports essential relationship-building to achieve positive outcomes.
IV.1.11) Main features of the award procedure:
Open Procedure
Most Economically Advantageous Tender (MEAT)
Quality:Price 90:10 (see Tender Overview provided in PCS-Tender)
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
11/08/2026
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
Section VI: Complementary information
VI.3) Additional information
Tender will be uploaded onto PCS-Tender on or around 3rd July 2026 (further details of project number below).
Credit Checks:
1.The Council shall obtain a Creditsafe credit check and will score bidders accordingly:
71 - 100 Very Low Risk – Accept
51 - 70 Low Risk - Accept
30 - 50 Moderate Risk – subject to further discussion internally with the option to reject.
21-29 High Risk – subject to further discussion internally with the option to reject.
1-20 Very High Risk – Reject.
*The following applies if no credit check can be undertaken:
2. Please state current turnover (if contract value is over 50% of reported turnover, further discussion will be had internally with the option to reject).
3. If you are under no obligation to publish accounts on Companies House and/or do not have a comprehensive credit rating then provide audited financial accounts for the previous two years. Both quick and current ratios should be a minimum of 1:1.5 for the two successive years. Bidders whose ratios do not meet the minimum criteria will be rejected. Bidders who can provide audited accounts but chose not to do so shall be rejected.
4. Bidders who have been trading for less than one year and cannot provide audited accounts must submit the cash flow for the current year and a letter from the bank outlining the current cash and credit position for the current year and subsequent year. This will be subject to internal discussion with the option to reject.
5. If bidder still does not meet the financial criteria for consideration but has a parent company that does, the firm may still be eligible for consideration where their submission is supported by a parent company guarantee.
Insurance:
It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below:
Employer’s Liability Insurance = GBP10m
Public Liability Insurance = GBP5m
The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 32234. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/
A summary of the expected community benefits has been provided as follows:
Community Benefits including Fair Working Practices and Environmental Benefits will form part of the evaluation criteria.
(SC Ref:835965)
VI.4) Procedures for review
VI.4.1) Review body
Inverness Sheriff Court
The Inverness Justice Centre, Longman Road
Inverness
IV1 1AH
UK
Telephone: +44 1463230782
VI.5) Date of dispatch of this notice
03/07/2026