IT Device Repair Services for Cyngor Gwynedd's Education Department

Procurement description

This procurement seeks to appoint one or more suppliers for the provision of a reliable, secure, and quality-assured repair service across a diverse estate of educational devices. The scope of the requirement includes the diagnosis, repair, and return of a range of device types commonly utilised within educational settings, including Apple iPads, Google Chromebooks, and Windows-based laptops.

To promote competition and enable specialist participation, the requirement will be divided into a number of separate lots. Suppliers may submit tenders for one or multiple lots, in line with their technical expertise, service capabilities, and capacity.

The contracting authority reserves the right to award contracts to one or more suppliers across the respective lots, ensuring comprehensive coverage and value for money for participating educational establishments.

Main category

Services

Delivery regions

• UK - United Kingdom

Total value (estimated)

200000.00 GBP Excluding VAT

240000.00 GBP Including VAT

Contract dates (estimated)

01 October 2026, 00:00AM to 30 September 2029, 23:59PM

Extension end date (if all the extensions are used): 30 September 2031

Cyngor Gwynedd

Is the total value above threshold?

Below threshold

CPV classifications

• 50312000 - Maintenance and repair of computer equipment

Delivery regions

• UK - United Kingdom

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

01 October 2026, 00:00AM

Contract end date (estimated)

30 September 2029, 23:59PM

Extension end date (estimated)

30 September 2031, 23:59PM

Can the contract be extended?

Yes

Engagement process description

Cyngor Gwynedd will undertake a Meet the Buyer engagement event on 27 July 2026 to provide prospective suppliers with an overview of the proposed procurement and an opportunity to seek clarification on the requirement.

Suppliers will be able to attend either face-to-face or via Microsoft Teams, depending on their preference. The event will provide an opportunity to discuss the proposed scope, lot structure, service requirements, and procurement timetable.

Details regarding the time and venue/location for the event will be confirmed and communicated to interested suppliers in advance.

The engagement process is intended to improve market awareness of the opportunity and to support the development of a competitive and informed procurement process. Information shared during the event that is relevant to the procurement will be made available to all potential bidders to ensure transparency and equal treatment.

Due date

13 July 2026, 23:59PM

Has the engagement period already ended?

No

Publication date of tender notice (estimated)

13 August 2026