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Contract Award Notice

SSE Service Desk, End User Services, Cloud Operations and SIAM Services

  • First published: 18 July 2026
  • Last modified: 18 July 2026
  • Version: N/A
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  • This file may not be fully accessible.

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Information icon

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
SSE Services plc
Authority ID:
AA76862
Publication date:
18 July 2026
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

SSE Services Plc (the "Authority" and "SSE") is undergoing a service transformation

journey, titled Programme Compass, to ensure that the Authority can meet the changing

needs of the business as applications are modernised and a cloud first, and cloud native

strategy is adopted. As part of Programme Compass, the Authority intends to implement a

more focused, responsive and customer centric EUS (End user services), SD (Service

Desk), Cloud Operations, and SIAM (service integration and management services).

Full notice text

Contract award notice – utilities

Section I: Contracting entity

I.1) Name and addresses

SSE SERVICES PLC

02366879

No.1 Forbury Place

Reading

RG13JH

UK

E-mail: Lasantha.Gunatilaka@sse.com

NUTS: UKJ11

Internet address(es)

Main address: www.sse.com

I.6) Main activity

Electricity

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

SSE Service Desk, End User Services, Cloud Operations and SIAM Services

Reference number: ocds-h6vhtk-04db3f

II.1.2) Main CPV code

72510000

 

II.1.3) Type of contract

Services

II.1.4) Short description

SSE Services Plc (the "Authority" and "SSE") is undergoing a service transformation

journey, titled Programme Compass, to ensure that the Authority can meet the changing

needs of the business as applications are modernised and a cloud first, and cloud native

strategy is adopted. As part of Programme Compass, the Authority intends to implement a

more focused, responsive and customer centric EUS (End user services), SD (Service

Desk), Cloud Operations, and SIAM (service integration and management services).

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Lowest offer:   / Highest offer:  

II.2) Description

II.2.3) Place of performance

NUTS code:

UK

FR

EL

IE

IT

JP

NL

PL

ES

II.2.4) Description of the procurement

Applicants must complete the 'Attachment 1 - PQQ Questionnaire', following all the

instructions provided in this PQQ Questionnaire and any additional instructions provided

in the 'Applicant Instructions' section of the 'Attachment 2 - PQQ Supplement'. The

completed response with any relevant attachments should be submitted via the Jaggaer

portal below in advance of the stated PQQ Submission Deadline.

As Applicants need to submit their PQQ on Jaggaer, it is important that interested

Applicants email the Authority as directed as soon as possible and by 17 February 2025

in order to start the Jaggaer registration process and maximise the response time that is

available

II.2.11) Information about options

Options: Yes

Description of options:

5 plus 1, plus 1, plus 1

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Negotiated with call for competition

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2025/S 000-006007

IV.2.9) Information about termination of call for competition in the form of a prior information notice

The contracting authority will not award any further contracts based on the above prior information notice

Section V: Award of contract

Contract No: 36340

Title: Compass - SSE Service Desk, End User Services, Cloud Operations and SIAM Services

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

02/06/2026

V.2.2) Information about tenders

The contract has been awarded to a group of economic operators: No

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

SSE Plc

Perth

UK

VI.5) Date of dispatch of this notice

17/07/2026

Coding

Commodity categories

ID Title Parent category
72510000 Computer-related management services Computer-related services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
Lasantha.Gunatilaka@sse.com
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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