Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
West Northamptonshire Council
Angel Street
Northampton
NN11ED
UK
Contact person: Jason Ball
E-mail: jason.ball@westnorthants.gov.uk
NUTS: UKF24
Internet address(es)
Main address: www.westnorthants.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Mystery Traveller and KPI
II.1.2) Main CPV code
60100000
II.1.3) Type of contract
Services
II.1.4) Short description
To organise and carry out Quarterly mystery traveller surveys throughout 2026 - 2029.
Aimed at evaluating the quality of bus services within the WNC area.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
120 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKF24
II.2.4) Description of the procurement
Direct award
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the Directive
Explanation
Continuation of service
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
31/03/2026
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
(2) Systra Ltd
03383212
London
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 120 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.5) Date of dispatch of this notice
21/07/2026