Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Department for Work & Pensions
Caxton House, 6-12 Tothill Street, London, SW1H 9NA
London
SW1H 9NA
UK
E-mail: cd.workwellnst@dwp.gov.uk
NUTS: UK
Internet address(es)
Main address: https://www.gov.uk/government/organisations/department-for-work-pensions
Address of the buyer profile: https://www.gov.uk/government/organisations/department-for-work-pensions
I.4) Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5) Main activity
Social protection
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
WorkWell (Expansion) NST
Reference number: C9293
II.1.2) Main CPV code
80521000
II.1.3) Type of contract
Services
II.1.4) Short description
These services relate to 'light touch services' under the Light-Touch Regime as set out in Schedule 2 to the Public Contracts Regulations 2015, using common procurement vocabulary (CPV) codes. The Buyer has conducted a call-off from the Crown Commercial Services (CCS) RM6219 Dynamic Purchasing System (DPS) for this requirement.<br/><br/>The Department for Work and Pensions 'The Buyer' has awarded a contract to provide a National Support Team as part of the National Support Offer to support the WorkWell programme.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
4 810 250.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKC
UKD
UKE
UKF
UKG
UKH
UKI
UKJ
UKK
II.2.4) Description of the procurement
The WorkWell programme is a locally led, integrated programme designed to assist working-age people with disabilities or health conditions to stay in, return to, or move into employment. Delivered through the Integrated Care Boards (“ICBs”), it serves as a single gateway to existing local work, health, and skills provision.<br/>Following a grant competition, 15 ICBs were awarded grant funding to pilot the WorkWell Model over an 18-month period between October 2024 and March 2026. The learning from these existing pilot areas has been used to support the design of the next phase of the programme.<br/>WorkWell is, by design a locally developed partnership and service which requires a strategic function to provide oversight of the programmes activity and to build a cohesive picture of what works. The National Support Offer (“NSO”) is an important aspect to the success of The WorkWell Programme.<br/>The objectives of the WorkWell programme are supported by the delivery of a National Support Offer (NSO). The NSO comprises of 3 elements:<br/>1. The National Support Team (“NST”) made up of experts providing bespoke learning and service improvement, lead the service improvement component of a Performance and Assurance Framework. Integrating standards into all assurance tools and processes. Coaching and best practice with a view to developing capabilities of ICBs in all areas where the WorkWell programme is being delivered;<br/>2. Regional advisors to support (“ICBs”) at a regional level to implement the WorkWell programme; and<br/>3. A Learning and Change Manager to be a National Health Service (NHS) advocate for WorkWell, and advisor to ICBs in each area within which WorkWell is being delivered. <br/>There is a clear need to provide the services of an NST, one element and part of the wider NSO. The WorkWell (Expansion) NST will be capable of delivering national strategic support, learning facilitation and expert guidance to all ICBs expanding from 15 to 36 across England who have agreed to deliver the WorkWell services.<br/><br/>Award Criteria and Evaluation Methodology<br/>Contract award will be based on the submission of the Most Economically Advantageous Tender (MEAT), assessed using a relative evaluation methodology. Following completion of the evaluation process, including consideration of any clarifications requested by the Buyer, compliant Tenders will be ranked in order of their final overall scores.<br/>Suppliers were required to submit their Tender through the Portal using two separate envelopes:<br/>Technical Envelope<br/>The Technical Envelope contained responses to the technical and quality evaluation questions. These responses were evaluated in accordance with the published scoring methodology to determine each Supplier’s overall Quality Score.<br/>Commercial Envelope<br/>The Commercial Envelope contained the completed Contract Cost Register (CCR). Only Tenders meeting the minimum requirements of the Technical Evaluation progressed to Commercial Evaluation. Suppliers were required to complete all mandatory sections of the CCR to be considered compliant and eligible for further evaluation.<br/>The Commercial Evaluation assessed two pricing components:<br/>Total Contract Value – weighted at 25% of the overall evaluation score; and<br/>Intervention Package Cost – weighted at 5% of the overall evaluation score.<br/>The evaluation weighting applied to the competition was:<br/>Technical (Quality) Evaluation: 70%<br/>Commercial (Price) Evaluation: 30%<br/>The final overall score for each Tender was calculated by combining the weighted Quality Score and the weighted Price Score. Compliant Tenders were then ranked in descending order, with the highest-ranked Tender identified as the Most Economically Advantageous Tender.
II.2.5) Award criteria
Quality criterion: Technical
/ Weighting: 70
Cost criterion: Commercial
/ Weighting: 30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2026/S 000-014211
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
02/07/2026
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Social Finance Ltd
06402143
Tintagel House, 92 Albert Embankment, London, Greater London
London
SE1 7TY
UK
NUTS: UKI
Internet address(es)
URL: http://socialfinance.org.uk
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 4 810 250.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This contract was awarded following a further competition conducted through the Crown Commercial Service RM6219 Dynamic Purchasing System."
VI.4) Procedures for review
VI.4.1) Review body
Department for Work & Pensions
Caxton House, 6-12 Tothill Street, London, SW1H 9NA
London
SW1H 9NA
UK
Internet address(es)
URL: https://www.gov.uk/government/organisations/department-for-work-pensions
VI.5) Date of dispatch of this notice
21/07/2026