Contract notice
Section I: Contracting
authority
I.1) Name and addresses
West Dunbartonshire Council
16 Church Street
Dumbarton
G82 1QL
UK
Contact person: Louise Mcivor
Telephone: +44 1389737000
E-mail: Louise.McIvor@west-dunbarton.gov.uk
NUTS: UKM81
Internet address(es)
Main address: http://www.west-dunbarton.gov.uk/business/suppliers/procurement/
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00153
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://www.publiccontractsscotland.gov.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://www.publiccontractsscotland.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Foundations for Change Framework – Supporting Adults Aged 18–65 Years with Additional Support Needs
Reference number: 2425-41
II.1.2) Main CPV code
85300000
II.1.3) Type of contract
Services
II.1.4) Short description
West Dunbartonshire Council on behalf of West Dunbartonshire Health and Social Care Partnership seeks to establish an Open Flexible Framework for the provision of community support services for adults aged 18 to 65 years who require additional support due to learning disability, autism, complex needs, physical disability, cognitive impairment including acquired brain injury, sensory impairment and mental health challenges. Services will be delivered through Self Directed Support Options 2 and 3 and will adopt an outcomes focused, person centred approach designed to maximise independence, improve quality of life and support individuals to live the lives they choose within their communities. The Framework will remain open during its lifetime and providers may apply for one or more Lots
II.1.5) Estimated total value
Value excluding VAT:
23 690 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
Yes
Tenders may be submitted for maximum 8 lots
II.2) Description
Lot No: 1
II.2.1) Title
Lot 1 – Learning Disability
II.2.2) Additional CPV code(s)
85300000
II.2.3) Place of performance
NUTS code:
UKM81
Main site or place of performance:
West Dunbartonshire
II.2.4) Description of the procurement
Provision of community based support services for adults aged 18 to 65 years with a learning disability requiring additional support under Self Directed Support Options 2 and 3.
The Service will support individuals to live the lives they choose through an outcomes focused and person centred approach. Services may include personal care, support with daily living, community participation, promoting independence, maintaining tenancies and supporting positive outcomes identified through the My Life Assessment process.
The Framework will remain open throughout its duration and new entrants may apply to join subject to meeting the relevant selection and award criteria.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.6) Estimated value
Value excluding VAT:
13 090 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
This Lot relates to support services for adults aged 18 to 65 years with a learning disability. The estimated value is a maximum estimated value only and does not guarantee expenditure. The Framework will operate as an Open Flexible Framework and remain open to new entrants throughout its duration.
Lot No: 2
II.2.1) Title
Lot 2 – Autism
II.2.2) Additional CPV code(s)
85300000
II.2.3) Place of performance
NUTS code:
UKM81
Main site or place of performance:
West Dunbartonshire
II.2.4) Description of the procurement
Provision of community based support services for adults aged 18 to 65 years with autism requiring additional support under Self Directed Support Options 2 and 3.
The Service will support individuals to live the lives they choose through an outcomes focused and person centred approach. Services may include personal care, support with daily living, community participation, promoting independence, maintaining tenancies and supporting positive outcomes identified through the My Life Assessment process.
The Framework will remain open throughout its duration and new entrants may apply to join subject to meeting the relevant selection and award criteri
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.6) Estimated value
Value excluding VAT:
1 250 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
This Lot relates to support services for adults aged 18 to 65 years with autism. The estimated value is a maximum estimated value only and does not guarantee expenditure. The Framework will operate as an Open Flexible Framework and remain open to new entrants throughout its duration
Lot No: 3
II.2.1) Title
Lot 3 – Complex Needs
II.2.2) Additional CPV code(s)
85300000
II.2.3) Place of performance
NUTS code:
UKM81
Main site or place of performance:
West Dunbartonshire
II.2.4) Description of the procurement
Provision of community based support services for adults aged 18 to 65 years with complex needs including behaviours that challenge and health related support needs under Self Directed Support Options 2 and 3.
The Service will support individuals to live the lives they choose through an outcomes focused and person centred approach. Services may include personal care, support with daily living, community participation, promoting independence, maintaining tenancies, supporting positive outcomes identified through the My Life Assessment process and supporting individuals with complex health and behavioural support requirements.
The Framework will remain open throughout its duration and new entrants may apply to join subject to meeting the relevant selection and award criteria.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.6) Estimated value
Value excluding VAT:
2 490 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
This Lot relates to support services for adults aged 18 to 65 years with complex needs including behaviours that challenge and health related support needs. The estimated value is a maximum estimated value only and does not guarantee expenditure. The Framework will operate as an Open Flexible Framework and remain open to new entrants throughout its duration.
Lot No: 4
II.2.1) Title
Lot 4 – Physical Disability
II.2.2) Additional CPV code(s)
85300000
II.2.3) Place of performance
NUTS code:
UKM81
Main site or place of performance:
West Dunbartonshire
II.2.4) Description of the procurement
Provision of community based support services for adults aged 18 to 65 years with physical disabilities requiring additional support under Self Directed Support Options 2 and 3.
The Service will support individuals to live the lives they choose through an outcomes focused and person centred approach. Services may include personal care, support with daily living, community participation, promoting independence, maintaining tenancies and supporting positive outcomes identified through the My Life Assessment process.
The Framework will remain open throughout its duration and new entrants may apply to join subject to meeting the relevant selection and award criteria.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.6) Estimated value
Value excluding VAT:
3 740 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
This Lot relates to support services for adults aged 18 to 65 years with physical disabilities. The estimated value is a maximum estimated value only and does not guarantee expenditure. The Framework will operate as an Open Flexible Framework and remain open to new entrants throughout its duration
Lot No: 5
II.2.1) Title
Lot 5 – Cognitive Impairment (Including Acquired Brain Injury)
II.2.2) Additional CPV code(s)
85300000
II.2.3) Place of performance
NUTS code:
UKM81
Main site or place of performance:
West Dunbartonshire
II.2.4) Description of the procurement
Provision of community based support services for adults aged 18 to 65 years with cognitive impairment, including acquired brain injury, requiring additional support under Self Directed Support Options 2 and 3.
The Service will support individuals to live the lives they choose through an outcomes focused and person centred approach. Services may include personal care, support with daily living, community participation, promoting independence, maintaining tenancies and supporting positive outcomes identified through the My Life Assessment process.
The Framework will remain open throughout its duration and new entrants may apply to join subject to meeting the relevant selection and award criteria.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.6) Estimated value
Value excluding VAT:
620 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
This Lot relates to support services for adults aged 18 to 65 years with cognitive impairment, including acquired brain injury. The estimated value is a maximum estimated value only and does not guarantee expenditure. The Framework will operate as an Open Flexible Framework and remain open to new entrants throughout its duration.
Lot No: 6
II.2.1) Title
Lot 6 – Sensory Impairment
II.2.2) Additional CPV code(s)
85300000
II.2.3) Place of performance
NUTS code:
UKM81
Main site or place of performance:
West Dunbartonshire
II.2.4) Description of the procurement
Provision of community based support services for adults aged 18 to 65 years with sensory impairment requiring additional support under Self Directed Support Options 2 and 3.
The Service will support individuals to live the lives they choose through an outcomes focused and person centred approach. Services may include personal care, support with daily living, community participation, promoting independence, maintaining tenancies and supporting positive outcomes identified through the My Life Assessment process.
The Framework will remain open throughout its duration and new entrants may apply to join subject to meeting the relevant selection and award criteria.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.6) Estimated value
Value excluding VAT:
620 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
This Lot relates to support services for adults aged 18 to 65 years with sensory impairment. The estimated value is a maximum estimated value only and does not guarantee expenditure. The Framework will operate as an Open Flexible Framework and remain open to new entrants throughout its duration.
Lot No: 7
II.2.1) Title
Lot 7 – Mental Health (Including Severe and Enduring Conditions)
II.2.2) Additional CPV code(s)
85300000
II.2.3) Place of performance
NUTS code:
UKM81
Main site or place of performance:
West Dunbartonshire
II.2.4) Description of the procurement
Provision of community based support services for adults aged 18 to 65 years with mental health support needs, including severe and enduring mental health conditions, under Self Directed Support Options 2 and 3.
The Service will support individuals to live the lives they choose through an outcomes focused and person centred approach. Services may include personal care, support with daily living, community participation, promoting independence, maintaining tenancies, preventing hospital admission and supporting positive outcomes identified through the My Life Assessment process.
The Framework will remain open throughout its duration and new entrants may apply to join subject to meeting the relevant selection and award criteria.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.6) Estimated value
Value excluding VAT:
1 870 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
This Lot relates to support services for adults aged 18 to 65 years with mental health support needs, including severe and enduring mental health conditions. The estimated value is a maximum estimated value only and does not guarantee expenditure. The Framework will operate as an Open Flexible Framework and remain open to new entrants throughout its duration.
Lot No: 8
II.2.1) Title
Lot 8 – All Lots 1 to 7
II.2.2) Additional CPV code(s)
85300000
II.2.3) Place of performance
NUTS code:
UKM81
Main site or place of performance:
West Dunbartonshire
II.2.4) Description of the procurement
Provision of community based support services for adults aged 18 to 65 years requiring additional support under Self Directed Support Options 2 and 3 across all service categories within the Foundations for Change Flexible Framework.
This Lot covers Learning Disability, Autism, Complex Needs including behaviours that challenge and health related support needs, Physical Disability, Cognitive Impairment including Acquired Brain Injury, Sensory Impairment and Mental Health including severe and enduring mental health conditions.
The Service will support individuals to live the lives they choose through an outcomes focused and person centred approach. Services may include personal care, support with daily living, community participation, promoting independence, maintaining tenancies, preventing hospital admission and supporting positive outcomes identified through the My Life Assessment process.
The Framework will remain open throughout its duration and new entrants may apply to join subject to meeting the relevant selection and award criteria.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.6) Estimated value
Value excluding VAT:
23 690 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
This Lot relates to support services for adults aged 18 to 65 years across all service categories within the Foundations for Change Flexible Framework. The estimated value is a maximum estimated value only and does not guarantee expenditure. The Framework will operate as an Open Flexible Framework and remain open to new entrants throughout its duration.
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
Economic operators must be registered with the Care Inspectorate as a Care at Home Service, or be capable of obtaining such registration prior to commencement of service delivery.
Providers must maintain Care Inspectorate registration throughout the duration of the Framework Agreement and comply with all relevant legislative, regulatory and professional requirements.
Providers must ensure that employees are registered with the Scottish Social Services Council where required and maintain compliance with all applicable registration standards.
The successful Provider must maintain a minimum Care Inspectorate inspection score of 3 (Adequate) across all inspected key questions for the duration of the Framework.
III.1.2) Economic and financial standing
List and brief description of selection criteria:
Bidders will be required to demonstrate economic and financial standing appropriate to the scale and nature of the Framework. Assessment of financial standing will be undertaken through the Single Procurement Document (SPD) and may include review of annual accounts, turnover, financial ratios and any other information considered necessary by the Council.
The Council reserves the right to seek additional financial information where required to assess financial viability.
Minimum level(s) of standards required:
Bidders must demonstrate sufficient economic and financial standing to deliver the services and meet the requirements of the Framework Agreement.
Assessment of financial standing will be undertaken through the SPD and financial checks carried out by the Council.
The Council reserves the right to seek additional supporting information where required and to exclude bidders where there are concerns regarding financial viability, sustainability or the ability to deliver the services throughout the duration of the Framework Agreement.
III.1.3) Technical and professional ability
List and brief description of selection criteria:
Bidders must demonstrate relevant technical and professional ability to deliver community based support services for adults aged 18 to 65 years requiring additional support.
Providers must demonstrate experience relevant to the Lots applied for and evidence appropriate staffing arrangements, training, qualifications, quality assurance systems, safeguarding arrangements and experience of delivering outcomes focused support services.
Minimum level(s) of standards required:
Providers must be suitably experienced, qualified and registered to deliver the services for the Lots applied for.
Providers must maintain Care Inspectorate registration as a Care at Home Service and demonstrate robust arrangements for recruitment, training, supervision, quality assurance, adult protection and service delivery.
Providers must have sufficient staffing resources and operational capacity to deliver services in accordance with the requirements of the Framework Agreement
III.2) Conditions related to the contract
III.2.1) Information about a particular profession
Participation is reserved to a particular profession: Yes
Reference to the relevant law, regulation or administrative provision:
Execution of the service is reserved to providers registered as Care at Home Services with the Care Inspectorate. Successful providers must maintain registration throughout the duration of the Framework Agreement and comply with all relevant legislative, regulatory and professional requirements.
III.2.2) Contract performance conditions
Providers must maintain Care Inspectorate registration as a Care at Home Service throughout the duration of the Framework Agreement.
Providers must comply with all relevant legislation, Care Inspectorate requirements, Scottish Social Services Council requirements, adult protection guidance, fair work practices and the terms and conditions of the Framework Agreement.
Providers must maintain appropriate staffing levels, workforce qualifications, training arrangements, quality assurance systems, outcome monitoring arrangements and safeguarding procedures throughout the duration of the Framework Agreement.
Providers must deliver outcomes focused, person centred services in accordance with Self Directed Support principles and the requirements of the Foundations for Change Flexible Framework.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement with several operators.
Envisaged maximum number of participants to the framework agreement: 999
Justification for any framework agreement duration exceeding 4 years: The Foundations for Change Flexible Framework will operate for an initial period of 60 months with an option to extend for up to 24 months. The Framework will remain open to new entrants throughout its duration, subject to successful completion of the procurement process and satisfaction of the published selection and award criteria.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
18/09/2026
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
21/09/2026
Local time: 12:30
Place:
Public Contracts Scotland Tender
Information about authorised persons and opening procedure:
Tenders will be opened electronically through the Public Contracts Scotland Tender system by authorised officers of West Dunbartonshire Council in accordance with the Council's procurement procedures.
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
This procurement relates to the establishment of the Foundations for Change Flexible Framework for additional support services supporting adults aged 18 to 65 years old.
The Framework will operate for an initial period of 60 months with the option to extend for up to a further 24 months.
The estimated Framework value is 23,690,000 inclusive of VAT. This value represents the maximum estimated value of the Framework and should not be interpreted as a guaranteed level of expenditure.
The Framework will remain open to new entrants throughout its duration, subject to successful completion of the procurement process and satisfaction of the published selection and award criteria.
The Framework is divided into 8 lots.
Award criteria: Quality 80%, Price 20%.
NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=836454.
A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363
Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/
A summary of the expected community benefits has been provided as follows:
Community Benefits will form part of this procurement. Successful Providers will be expected to support community benefit outcomes proportionate to the value and nature of services delivered. Community benefits may include employability opportunities, work placements, support for local communities, training opportunities, volunteering activity and other social value initiatives. Delivery of community benefits will be monitored throughout the duration of the Framework Agreement.
(SC Ref:836454)
VI.4) Procedures for review
VI.4.1) Review body
Dumbarton Sheriff Court
Sheriff Court House
Dumbarton
G82 1QL
UK
Telephone: +44 1389763266
E-mail: dumbarton@scotcourts.gov.uk
Internet address(es)
URL: https://www.scotcourts.gov.uk
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
An economic operator that suffers or risks suffering loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 may bring proceedings in the Sheriff Court or Court of Session.
VI.4.4) Service from which information about the review procedure may be obtained
West Dunbartonshire Council
16 Church Street
Dumbarton
G82 1QL
UK
Telephone: +44 1389763266
Internet address(es)
URL: https://www.west-dunbarton.gov.uk
VI.5) Date of dispatch of this notice
22/07/2026