Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS North East London Integrated Care Board
9th Floor, 20 Churchill Place, Canary Wharf
London
E145HJ
UK
E-mail: hub.queries@nhs.net
NUTS: UKI
Internet address(es)
Main address: https://northeastlondon.icb.nhs.uk/
Address of the buyer profile: https://northeastlondon.icb.nhs.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
All Bereavement Service - Redbridge and Waltham Forest
II.1.2) Main CPV code
85312320
II.1.3) Type of contract
Services
II.1.4) Short description
Provision of bereavement support services across the London Boroughs of Redbridge and Waltham Forest, including emotional and psychological support for individuals experiencing loss.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
60 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
85312320
II.2.3) Place of performance
NUTS code:
UKI
Main site or place of performance:
Redbridge and Waltham Forest
II.2.4) Description of the procurement
This contract is for the provision of an all-age bereavement support service for the period 15 June 2026 to 14 June 2027, with the option to extend subject to agreement, and has a total value of £60,000.
The service will deliver structured support and targeted interventions to individuals affected by bereavement, in line with NHS service standards and contractual requirements.
The scope of the service includes assessment, one-to-one and group support, and appropriate signposting to additional services. The provider will ensure equitable access across all age groups and maintain compliance with safeguarding, clinical governance, and data protection standards.
Regular monitoring will be undertaken through monthly and quarterly reporting, covering activity levels, service delivery, and impact. The contract will be subject to ongoing performance review and contract management in accordance with NHS commissioning requirements.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
The contract may be extended at the discretion of the contracting authority, subject to a maximum total duration of 2 years.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2099/S 001-999999
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
21/05/2026
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
St Francis Hospice
01367828
The Hall, Broxhill Road, Havering-atte-Bower Town:
London
RM4 1QH
UK
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 60 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
North East London Integrated Care Board
9th Floor, 20 Churchill Place, Canary Wharf
London
E145HJ
UK
VI.5) Date of dispatch of this notice
28/07/2026