CONTRACT AWARD NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)

I.2)

Type of contracting Authority and Main Activity or Activities

Ministry or any other national or federal authority, including their regional or local sub-divisions National or federal agency/Office Regional or local Authority Regional or local Agency/Office Body governed by public law European Institution/Agency or International Organisation

General public services Defence Public order and safety Environment Economic and financial affairs Health Housing and community amenities Social protection Recreation, culture and religion Education

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

Invitation to tender for integrated Housing Management System.

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

Purchase		Rent		Lease
Hire-purchase		Combination of these

II.1.2(c))

Type of service contract

II.1.2)

Main site or location of works, place of delivery or performance

Clydebank.

II.1.3)

This notice involves a framework agreement

II.1.4)

Short description of the contract or purchase(s)

Knowes Housing Association is seeking a core Housing Management System capable of delivering the following functionality:

— Integrated working between all modules

— Efficient and accurate rent accounting, cash receipting & arrears management

— Void management

— Efficient management of waiting lists

— Factoring and recharges management

— Efficient management of reactive repairs

— Gas servicing (Desirable, not essential)

— Customer Relationship Management (CRM) including:

— Tenant profiling

— Complaints handling (Optional)

— Tenant satisfaction surveys

— Contact management (tenants and owners)

— Management reporting with predefined operational reports combined with a flexible reporting tool for other reports using core system data such as:

— Performance Management reporting

— Committee reporting

— Maintenance planning and forecasting (optional)linking to asset management software

— Financial systems — purchase and nominal ledgers, cash book, budgeting and reporting (Optional)

— Payroll (Optional).

II.1.5)

Common Procurement Vocabulary (CPV)

II.1.6)

Contract covered by the government procurement agreement (GPA)

II.2)

Total final value of the contract(s)

II.2.1)

Total final value of the contract(s)

Section IV: Procedure

IV.1)

Type of procedure

IV.1.1)

Type of procedure

IV.2)

Award criteria

IV.2.1)

Award criteria

IV.2.2)

An electronic auction has been used

IV.3)

Administrative information

IV.3.1)

File reference number attributed by the contracting authority

KnowesHMMar2015

IV.3.2)

Previous publication(s) concerning the same contract

Other previous publications

Section V: Award of contract

Contract No:

V.1)

Date of contract award:

V.2)

Numbers of offers received:

V.3)

Name and address of economic operator to whom the contract has been awarded

V.4)

Information on value of contract

V.5)

The contract is likely to be subcontracted

Short description of the value/proportion of the contract to be subcontracted

Section VI: Complementary Information

VI.1)

Contract related to a project and/or programme financed by community funds?

VI.2)

Additional Information

The contract price includes an integrated financial system.

(SC Ref:402196).

VI.3)

Procedures for appeal

VI.3.1)

Body responsible for appeal procedures

Body responsible for mediation procedures

VI.3.2)

Lodging of appeals

25.6.2015 — 12:00.

VI.3.3)

Service from which information about the lodging of appeals may be obtained

VI.4)

Dispatch date of this Notice