Contract award notice
Results of the procurement procedure
Section I: Contracting
authority
I.1) Name and addresses
University of Abertay
Bell Street
Dundee
DD1 1HG
UK
Telephone: +44 1382308995
E-mail: procurement@abertay.ac.uk
NUTS: UKM21
Internet address(es)
Main address: http://www.abertay.ac.uk
Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00103
I.4) Type of the contracting authority
Other: higher education institution
I.5) Main activity
Education
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Supply of Customer Relationship Management (CRM) System.
Reference number: PROC/IS/2016/4/CRMSYST
II.1.2) Main CPV code
48000000
II.1.3) Type of contract
Supplies
II.1.4) Short description
The requirement here is to deploy a suite of agile, fully integrated and flexible enterprise-wide Customer Relationship Management (CRM) solutions in order to support the effective and consistent management of the University's relationship with stakeholders across the customers life-cycle, and to respond efficiently to customers' needs.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
48000000
II.2.3) Place of performance
NUTS code:
UKM21
Main site or place of performance:
Dundee, Scotland.
II.2.4) Description of the procurement
The requirement here is to deploy a suite of agile, fully integrated and flexible enterprise-wide Customer Relationship Management (CRM) solutions in order to support the effective and consistent management of the University's relationship with stakeholders across the customers life-cycle, and to respond efficiently to customers' needs.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
Should bidders present options which are not stated within the specification of requirements, which will enhance the service and systems required, but do not materially change the contract, these will be considered by the Purchaser.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The European Single Procurement Document (ESPD) must be completed:
Part II — For company information only, however the Purchaser may choose not to select bidders not providing basic company information;
Part III — Economic Operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2015/S 070-124169
Section V: Award of contract
Contract No: PROC/IS/2016/4/CRMSYST
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section VI: Complementary information
VI.3) Additional information
Quality Management Procedures:
Bidders should have documented arrangements for ensuring that the bidders apply quality management measures that are appropriate to the work for which they are being engaged.
Health and Safety Procedures:
Bidders should have a documented process demonstrating the bidder's arrangements for ensuring that H and S measures are effective in reducing/preventing incidents, occupational ill-health and accidents. This must provide details of the arrangements for H and S management that are relevant to the nature and scales of the requirement.
(SC Ref:448320).
VI.4) Procedures for review
VI.4.1) Review body
University of Abertay
Bell Street
Dundee
DD1 1HG
UK
Telephone: +44 1382308995
Internet address(es)
URL: http://www.abertay.ac.uk
VI.5) Date of dispatch of this notice
02/06/2016