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Summary

OCID:
Published by:: Liverpool City Region Local Enterprise Partnership
Authority ID:: AA37652
Publication date:: 07 June 2016
Deadline date:: 08 July 2016
Notice type:: Contract Notice
Has documents:: No
Has SPD:: No
Has Carbon Reduction Plan:: N/A

Abstract

The Liverpool City Region Local Enterprise Partnership (LEP) has been awarded funds by the Department for Business, Innovation and Skills (BIS) to establish a Growth Hub for the Liverpool City Region, initially this funding will be matched by European Regional Development Funds (ERDF).

The purpose of the Growth Hub Liverpool City Region (Growth Hub) is to be the central repository of information, advice and support for pre-start, new and existing businesses within the City Region. Providing them with a holistic business support service, by diagnosing their needs and signposting to the most appropriate commercial or public funded assistance available to help them grow.

The Growth Hub seeks to do this through engaging Brokerage Partners covering each of the 6 Local Authority (LA) areas of Halton, Knowlsey, Liverpool, Sefton, St Helens and Wirral. In addition we are seeking a specialist broker to cover harder to reach groups including Women and BME Groups across the City Region. Therefore there will be a total of 7 lots that suppliers can bid for.

These contracts are for a 20 month period to run from 1.8.2016 to 31.3.2018.

The allocated budget per lot is 80 000 GBP for the 20 month period.

The contract will be awarded to the highest scoring bidder in each Lot.

Growth Hub Brokerage Partners will need to undertake the following actions:

— Mapping of Business Support Services;

— Provision of Business Information;

— Business Pre-Start, Start-up and Growth Diagnostic;

— Business Pre-Start, Start-up and Growth Signposting;

— Provision/Facilitation of Business Networks;

— Promotion of Growth Hub Services;

— Collaboration with local delivery and brokerage partners;

— Maintaining records on common CRM platform;

— Evaluation of business support impact;

— Any other necessarily required ancillary services.

Growth Hub Brokerage Partners will be a primary access point for brokerage to a wide range of business support services in the Local Authority area covered by the Growth Hub, which will include the provision of the following Services:

— Pre-start support;

— Business Start;

— Business Growth;

— Business Planning;

— Business Finance;

— Skills and Training;

— Sales and Marketing;

— Supply Chains/Procurement;

— Innovation, Research and Development;

— Product, Service and Process Development;

— Export and Import;

— Business Premises;

— Business Networks;

— Mentoring;

— Sector Specialists;

— Accessing and taking advantage of the International Festival for Business in 2016;

— Any other necessarily required ancillary services.

The Supplier shall signpost business into the most appropriate support available from a wide range of local, national and commercial providers. It is then for the business to determine, from the information provided, which provider they select to provide services, using appropriate procurement and evaluation.

The Supplier will be required to record all activity onto the Growth Hub CRM system to ensure support for business through the Growth Hub is coherent and that brokerage destinations and effectiveness can be monitored.

The Supplier shall utilise www.localgrowthub.com or any other system as specified by the LEP for the online search and identification of appropriate services for business. This will be maintained by the Growth Hub with current information on services for businesses in a readily searchable format.

If Suppliers directly deliver services to businesses, they must ensure and demonstrate to the LEP's satisfaction that these services are considered equally alongside those of other providers when performing the Services. Activity and performance will be subject to monitoring and scrutiny by the LEP.

Suppliers will be required to comply with the Growth Hub Handbook, which will be ma

Full notice text

CONTRACT NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)

Official Name: Liverpool City Region Local Enterprise Partnership
Postal Address: 12 Princes Parade
Town: Liverpool	Postal Code: L3 1BG	Country: UK
For the attention of: Andy Devaney	Telephone: +44 1512373522
E-Mail: andy.devaney@liverpoollep.org	Fax:
General Address of the contracting authority (URL) http://www.liverpoollep.org Address of the Buyers Profile (URL) http://www.liverpoollep.org Electronic access to information https://www.liverpoollep.org/tenders/

Further information can be obtained at:	As in above mentioned contact point(s) Other: Please complete Annex A.I
Specifications and further documents can be obtained at:	As in above mentioned contact point(s) Other: Please complete Annex A.II
Tenders or requests to participate must be sent to:	As in above mentioned contact point(s) Other: Please complete Annex A.III

I.2)

Type of contracting Authority and Main Activity or Activities

Other (Please specify)
Local Enterprise Partnership

	General public services
	Defence
	Public order and safety
	Environment
	Economic and financial affairs
	Health
	Housing and community amenities
	Social protection
	Recreation, culture and religion
	Education

The contracting authority is purchasing on behalf of other contracting authorities: No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

Local Growth Hub Liverpool City Region Brokerage Partners.

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

Service category 11

II.1.2)

Main site or location of works, place of delivery or performance

Delivery will take place across the Liverpool City Region.

NUTS Code UKD5

II.1.3)

This notice involves

A public contract
The setting up of a Dynamic Purchasing System
The establishment of a framework agreement

II.1.4)

Information on framework agreement (if applicable)

Framework agreement with a single operators
Framework agreement with several operators

Number of participants to the framework agreement envisaged

Duration of the framework agreement

Justification for a framework agreement the duration of which exceeds four years

Estimated total value of purchases for the entire duration of the framework agreement

Frequency and value of the contracts to be awarded

II.1.5)

Short description of the contract or purchase(s)

These contracts are for a 20 month period to run from 1.8.2016 to 31.3.2018.

The allocated budget per lot is 80 000 GBP for the 20 month period.

The contract will be awarded to the highest scoring bidder in each Lot.

Growth Hub Brokerage Partners will need to undertake the following actions:

— Mapping of Business Support Services;

— Provision of Business Information;

— Business Pre-Start, Start-up and Growth Diagnostic;

— Business Pre-Start, Start-up and Growth Signposting;

— Provision/Facilitation of Business Networks;

— Promotion of Growth Hub Services;

— Collaboration with local delivery and brokerage partners;

— Maintaining records on common CRM platform;

— Evaluation of business support impact;

— Any other necessarily required ancillary services.

— Pre-start support;

— Business Start;

— Business Growth;

— Business Planning;

— Business Finance;

— Skills and Training;

— Sales and Marketing;

— Supply Chains/Procurement;

— Innovation, Research and Development;

— Product, Service and Process Development;

— Export and Import;

— Business Premises;

— Business Networks;

— Mentoring;

— Sector Specialists;

— Accessing and taking advantage of the International Festival for Business in 2016;

— Any other necessarily required ancillary services.

Suppliers will be required to comply with the Growth Hub Handbook, which will be maintained by the LEP. The Handbook will specify standards required of the Supplier, operating protocols, use of diagnostics tools and marketing requirements, including the use of Growth Hub and ESIF branding on the Supplier's documents, websites and communications and information uploads to Growth Hub website. The Handbook will be revised and updated by the LEP periodically and any such revisions will be applicable to the Contract.

The following outputs, outcomes and service levels are required from each Lot by the LEP by 31.3.2018.

Measure Local Growth Hub Target.

1. No of businesses engaging with Local Growth Hub with core information gathered on the business (phone/email/website) 833.

2. No of businesses receiving initial diagnostic/brokerage 167.

3. No of businesses referred to business growth services (in total and with breakdown by service) 167.

4. No of businesses taking up business growth services (in total and with breakdown by service) 83.

5. No of businesses reporting growth following support provided (in total and with breakdown by service) 67.

6. No of jobs created (in total and with breakdown by service) 33.

7. Satisfaction level with Local Growth Hub and service provided (by Growth Hub business survey) 80 %.

8. Additionality level (by Growth Hub business survey) 50 %.

II.1.6)

Common Procurement Vocabulary (CPV)

	Main vocabulary	Supplementary vocabulary (when applicable)
Main object	79223000
Additional objects

II.1.7)

Contract covered by the Government Procurement Agreement (GPA)

II.1.8)

Division into lots

Yes

Tenders may be submitted for:

one lot only

one or more lots

all lots

II.1.9)

Will variants be accepted

II.2)

Quantity or Scope of the Contract

II.2.1)

Total quantity or scope

Funding is via BIS Growth Hub and European Regional Development Fund (ERDF) and will fund Growth Hub Brokerage Partners for a total of 20 months.

The LEP reserves the right to allocate more than one supplier to cover each LA area and to terminate contracts early due to unsatisfactory performance.

The potential value of each Lot is 80 000 GBP for 20 months.

Services contracted for delivery of an effective brokerage service are expected to include, but are not limited to the following:

— Mapping of Business Support Services;

— Provision of Business Information;

— Business Pre-Start, Start-up and Growth Diagnostic;

— Business Pre-Start, Start-up and Growth Signposting;

— Provision/Facilitation of Business Networks;

— Promotion of Growth Hub Services;

— Collaboration with local delivery and brokerage partners;

— Maintaining records on common CRM platform;

— Evaluation of business support impact;

— Any other necessary ancillary service.

Estimated value range between1and 560 000
Currency: GBP

II.2.2)

Options

Provisional timetable for recourse to these options

Number of possible renewals

In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts

II.3)

Duration of the contract or limit for completion

Starting 01-08-2016 Ending 31-03-2018

Section III: Legal, Economic, Financial and Technical Information

III.1)

Conditions Relating to the Contract

III.1.1)

Deposits and guarantees required

Not required.

III.1.2)

Main Terms of financing and payment and/or reference to the relevant provisions

Suppliers will be subject to LEP payment terms.

III.1.3)

Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded

N/A.

III.1.4)

Other particular conditions to which the performance of the contract is subject

Each Supplier will be asigned specific targets and contracts will be evaluated on an annual basis. The LEP reserves the right to terminate contracts in the event of under performance.

Adherence to Local Growth Hub Liverpool City Region Handbook and protocols and ERDF regulations. The LEP reserves the right to terminate contracts in the event of non compliance.

III.2)

Conditions for Participation

III.2.1)

Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if requirements are met:

III.2.2)

Economic and financial capacity

Information and formalities necessary for evaluating if requirements are met:

Suppliers will be required to self-certify whether they already have, or can commit to provide the following:

— Up to date financial information in the form of full audited (or unaudited) financial accounts. Where these are not available it is possible to provide details of most recent year trading or a current statement on financial position backed by a bank letter or alternative means including management accounts. This financial information should support the measures indentified below;

— Relevant latest auditor's report identifies that the organisation is a going concern;

— Statement that the organisation is not subject of administration or liquation arrangements;

— Statement that any outstanding CCJs can be met by existing cash reserves.

Minimum level(s) of standard possibly required

III.2.3)

Technical capacity

Information and formalities necessary for evaluating if requirements are met:

Suppliers are expected to demonstrate their methodology for engaging businesses in the process and how they will move them through the brokerage process.

Suppliers will need to indicate what systems will be in place to ensure businesses move from engagement on to diagnostic/brokerage.

Suppliers will need to demonstrate that they will be able to offer all the services set out in this contract notice.

Minimum level(s) of standard possibly required

III.2.4)

Reserved contracts

The contract is restricted to sheltered workshops
The execution of the contract is restricted to the framework of sheltered employment programmes

III.3)

Conditions Specific to Service Contracts

III.3.1)

Is provision of the service reserved to a specific profession?

III.3.2)

Will legal entities be required to state the names and professional qualifications of the personnel responsible for the execution of the service?

Section IV: Procedure

IV.1)

Type of Procedure

Open		Restricted
Accelerated restricted		Negotiated
Accelerated negotiated		Competitive dialogue

Justification for the choice of accelerated procedure

IV.1.1)

Have candidates already been selected?

IV.1.2)

Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number

Objective criteria for choosing the limited number of candidates

IV.1.3)

Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated

IV.2)

Award Criteria

A) Lowest Price No

B) The most economically advantageous tender in terms of:

B1) Criteria as stated in contract documents: No

B2) Criteria as stated below: Yes

	Criteria	Weighting
1	Explain the process for engaging businesses and moving them through the brokerage process	20
2	How will you ensure you engage with the necessary amount of businesses in the relevant Local Authority area	20
3	What systems will be in place to ensure businesses move from engagement on to diagnostic/brokerage	20
4	How will you ensure that you are able to offer all of the services listed in section 2 of the document	20
5	Price	20

IV.2.2)

An electronic auction will be used

IV.3 Administrative Information

IV.3.1)

Reference number attributed to the notice by the contracting authority

LGHCB

IV.3.2)

Previous publication(s) concerning the same contract

Prior Information Notice
Notice on a Buyer Profile

Other previous publications

IV.3.3)

Conditions for obtaining specifications and additional documents

Obtainable until

Price (where applicable) Currency:

Terms and method of payment:

IV.3.4)

Time-limit for receipt of tenders or requests to participate

08-07-2016 17:00

IV.3.5)

Date of dispatch of invitations to tender or to participate to selected candidates

Estimated date

IV.3.6)

Language or languages in which tenders or requests to participate can be drawn up

IV.3.7)

Minimum time frame during which the tenderer must maintain the tender

IV.3.8)

Conditions for opening tenders

Persons authorised to be present at the opening of tenders (where applicable)

Date: 11-07-2016 9:00
Place 12 Princes Parade.

Section VI: Other Information

VI.1)

Indicate whether this procurement is a recurrent one and the Estimated timing for further notices to be published

VI.2)

Does the contract relate to a Project/Programme financed by Community Funds?

Yes

If yes, indicate the project/programme and any useful reference

Liverpool City Region Integrated Business Support Programme.

Project Number: 22R15P00042.

VI.3)

Additional Information

VI.4)

Procedures for appeal

VI.4.1)

Body responsible for appeal procedures

Official Name: Liverpool City Region Local Enterprise Partnership
Postal Address: 12 Princes Parade
Town: Liverpool	Postal Code: L3 1BG	Country: UK
E-Mail:	Telephone: +44 1512372727
Internet address (URL): www.liverpoolep.org	Fax:

Body responsible for mediation procedures

Official Name:
Postal Address:
Town:	Postal Code:	Country:
E-Mail:	Telephone:
Internet address (URL):	Fax:

VI.4.2)

Lodging of appeals
Precise information on deadline(s) for lodging appeals:

VI.4.3)

Service from which information about the lodging of appeals may be obtained

Official Name: Liverpool City Region Local Enterprise Partnership
Postal Address: 12 Princes Parade
Town: Liverpool	Postal Code: L3 1BG	Country: UK
E-Mail:	Telephone: +44 1512372727
Internet address (URL): www.liverpoollep.org	Fax:

VI.5)

Dispatch date of this Notice

03-06-2016

ANNEX A

Additional Addresses and Contact Points

II)

Address and contact points from which specifications and additional documentation may be obtained

Official Name: Liverpool City Regional Local Enterprise Partnership
Postal Address: 12 Princes Parade
Town: Liverpool	Postal Code: L3 1BG	Country: UK
For the attention of: Andy Devaney	Telephone: +44 1512373522
E-Mail: andy.devaney@liverpoollep.org	Fax:
Internet address (URL):

III)

Address and contact points to which Tenders/Requests to Participate must be sent

Official Name: Liverpool City Region Local Enterprise Partnership
Postal Address: 12 Princes Parade
Town: Liverpool	Postal Code: L3 1BG	Country: UK
For the attention of: Lisa Duddridge	Telephone: +44 1512373954
E-Mail: lisa.duddridge@liverpoollep.org	Fax:
Internet address (URL):

ANNEX B

Information About Lots

Lot No: 1 Title: Halton

1)

Short Description

Brokerage services for all aspects of Business Support In Halton Local Authority area.

2)

Common Procurement Vocabulary (CPV)

	Main vocabulary	Supplementary vocabulary (when applicable)
Main object	79223000
Additional objects

3)

Quantity or scope