CONTRACT NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)

I.2)

Type of contracting Authority and Main Activity or Activities

Ministry or any other national or federal authority, including their regional or local sub-divisions National or federal agency/Office Regional or local Authority Regional or local Agency/Office Body governed by public law European Institution/Agency or International Organisation

General public services Defence Public order and safety Environment Economic and financial affairs Health Housing and community amenities Social protection Recreation, culture and religion Education

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

II.1.2)

Main site or location of works, place of delivery or performance

II.1.3)

This notice involves

A public contract
The setting up of a Dynamic Purchasing System
The establishment of a framework agreement

II.1.4)

Information on framework agreement (if applicable)

Framework agreement with a single operators
Framework agreement with several operators

Number of participants to the framework agreement envisaged

Duration of the framework agreement

Justification for a framework agreement the duration of which exceeds four years

Estimated total value of purchases for the entire duration of the framework agreement

Frequency and value of the contracts to be awarded

II.1.5)

Short description of the contract or purchase(s)

Serco is an international service company, and has been selected as the NHS' strategic partner for the delivery of support services through Serco ASP. Serco ASP also provides services in partnership with the NHS and other health and social care organisations in a range of primary and community settings.

— Cambridgeshire and Peterborough NHS Foundation Trust;

— Cambridgeshire Community Services NHS Trust.

Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) provides mental health, learning disability, social care and community services for adults and older people. CPFT also provides children's community services in Peterborough.

The Patient Experience Team will be responsible for ensuring the web based patient experience system meets the needs of the Trust, in providing quality and reliable patient feedback, and thus linking with the continuous requirement to improve the quality of services received by patients.

The web based patient experience system is important to the Trust in providing real-time feedback on the views of patients, supporting the drive for continuous quality improvement.

Cambridgeshire Community Services NHS Trust (CCS) provides community services such as children and young people's health services in Cambridgeshire, Luton and Norfolk; dental health care in Cambridgeshire, Peterborough and Suffolk; adults community health services in Luton; contraception and sexual health services in the East of England; and ambulatory services in Cambridgeshire and Peterborough.

The Patient Experience Team will be responsible for obtaining quality and reliable patient feedback from the web-based patient experience system to ensure constant improvement in the quality of services provided to patients.

The system is very important for the Trust to evidence the impact of its services on patients, and to ensure that the patient's voice is heard and responded to. It will enable the Trust to see where services need improving and to monitor the reaction of patients when improvements have been made.

The CPFT contract start date is 1.1.2017 whilst the CCS contract start date is 1.4.2017.

II.1.6)

Common Procurement Vocabulary (CPV)

II.1.7)

Contract covered by the Government Procurement Agreement (GPA)

II.1.8)

Division into lots

II.1.9)

Will variants be accepted

II.2)

Quantity or Scope of the Contract

II.2.1)

Total quantity or scope

II.2.2)

Options

Provisional timetable for recourse to these options

Number of possible renewals

In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts

II.3)

Duration of the contract or limit for completion

Section III: Legal, Economic, Financial and Technical Information

III.1)

Conditions Relating to the Contract

III.1.1)

Deposits and guarantees required

III.1.2)

Main Terms of financing and payment and/or reference to the relevant provisions

III.1.3)

Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded

III.1.4)

Other particular conditions to which the performance of the contract is subject

III.2)

Conditions for Participation

III.2.1)

Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

The Pre-Qualification Questionnaire contains evaluation questions which may result in a supplier being automatically disqualified.

III.2.2)

Economic and financial capacity

III.2.3)

Technical capacity

III.2.4)

Reserved contracts

The contract is restricted to sheltered workshops
The execution of the contract is restricted to the framework of sheltered employment programmes

III.3)

Conditions Specific to Service Contracts

III.3.1)

Is provision of the service reserved to a specific profession?

III.3.2)

Will legal entities be required to state the names and professional qualifications of the personnel responsible for the execution of the service?

Section IV: Procedure

IV.1)

Type of Procedure

Open		Restricted
Accelerated restricted		Negotiated
Accelerated negotiated		Competitive dialogue

Justification for the choice of accelerated procedure

IV.1.1)

Have candidates already been selected?

IV.1.2)

Limitations on the number of operators who will be invited to tender or to participate

Objective criteria for choosing the limited number of candidates

IV.1.3)

Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated

IV.2)

Award Criteria

IV.2.2)

An electronic auction will be used

IV.3 Administrative Information

IV.3.1)

Reference number attributed to the notice by the contracting authority

DN166284

IV.3.2)

Previous publication(s) concerning the same contract

Prior Information Notice
Notice on a Buyer Profile

Other previous publications

IV.3.3)

Conditions for obtaining specifications and additional documents

IV.3.4)

Time-limit for receipt of tenders or requests to participate

IV.3.5)

Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)

Language or languages in which tenders or requests to participate can be drawn up

IV.3.7)

Minimum time frame during which the tenderer must maintain the tender 

IV.3.8)

Conditions for opening tenders

Section VI: Other Information

VI.1)

Indicate whether this procurement is a recurrent one and the Estimated timing for further notices to be published

VI.2)

Does the contract relate to a Project/Programme financed by Community Funds?

VI.3)

Additional Information

Serco is an international service company, and has been selected as the NHS' strategic partner for the delivery of support services through Serco ASP. Serco ASP also provides services in partnership with the NHS and other health and social care organisations in a range of primary and community settings — Cambridgeshire and Peterborough NHS Foundation Trust — Cambridgeshire Community Services NHS Trust Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) provides mental health, learning disability, social care and community services for adults and older people. CPFT also provides children's community services in Peterborough. The Patient Experience Team will be responsible for ensuring the web based patient experience system meets the needs of the Trust, in providing quality and reliable patient feedback, and thus linking with the continuous requirement to improve the quality of services received by patients. The web based patient experience system is important to the Trust in providing real-time feedback on the views of patients, supporting the drive for continuous quality improvement. Cambridgeshire Community Services NHS Trust (CCS) provides community services such as children and young people's health services in Cambridgeshire, Luton and Norfolk; dental health care in Cambridgeshire, Peterborough and Suffolk; adults community health services in Luton; contraception and sexual health services in the East of England; and ambulatory services in Cambridgeshire and Peterborough. The Patient Experience Team will be responsible for obtaining quality and reliable patient feedback from the web based patient experience system to ensure constant improvement in the quality of services provided to patients. The system is very important for the Trust to evidence the impact of its services on patients, and to ensure that the patient's voice is heard and responded to. It will enable the Trust to see where services need improving and to monitor the reaction of patients when improvements have been made. The CPFT contract start date is 1.1.2017 whilst the CCS contract start date is 1.4.2017.

VI.4)

Procedures for appeal

VI.4.1)

Body responsible for appeal procedures

Body responsible for mediation procedures

VI.4.2)

Lodging of appeals
Precise information on deadline(s) for lodging appeals:

VI.4.3)

Service from which information about the lodging of appeals may be obtained

VI.5)

Dispatch date of this Notice

ANNEX A

Additional Addresses and Contact Points

I)

Address and contact points from which further information can be obtained

II)

Address and contact points from which specifications and additional documentation may be obtained

III)

Address and contact points to which Tenders/Requests to Participate must be sent