Contract award notice
Results of the procurement procedure
Section I: Contracting
authority
I.1) Name and addresses
Aspire Housing Group
03649653
Aspire Group, The Brampton
Newcastle-under-Lyme
ST5 0QW
UK
Contact person: Mr Tim Frondigoun
Telephone: +44 7837397673
E-mail: tfrondigoun@arkconsultancy.co.uk
NUTS: UK
Internet address(es)
Main address: http://www.aspirehousing.co.uk
Address of the buyer profile: http://www.aspirehousing.co.uk
I.4) Type of the contracting authority
Other: Registered Housing Provider
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
AHA — Provision of a works Management ICT System — PP892
Reference number: DN321555
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
Provision of a works management ICT system to support job scheduling, mobile communications and job management for an in-house maintenance operation.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
160 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Implementation of and support for a works management ICT system to support an in-house maintenance operation and associated functions including customer contact and finance. The system will enable scheduling of appointments at first point of contact, subsequent management of jobs, communication between the office and mobile workforce including updating of jobs, management of cost information and provision of management information. This will include the development of interfaces with the organisation's existing ICT systems.
II.2.5) Award criteria
Quality criterion: Functionality
/ Weighting: 25
Quality criterion: Implementation
/ Weighting: 15
Quality criterion: Interfaces
/ Weighting: 15
Quality criterion: Support
/ Weighting: 10
Quality criterion: Training
/ Weighting: 5
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2017/S 171-350486
Section V: Award of contract
Contract No: DN321555
Title: Provision of a Works Management ICT System
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
08/05/2018
V.2.2) Information about tenders
Number of tenders received: 9
Number of tenders received from SMEs: 5
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 9
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Cloud Dialogs Limited
05561621
22 Park Farm Business Park
Bury St Edmunds
IP28 6TS
UK
Telephone: +44 1284330164
E-mail: sales@clouddialogs.com
NUTS: UK
Internet address(es)
URL: https://clouddialogs.com/
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 160 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
The Royal Courts of Justice
The Strand
London
WC2A 2LL
UK
Telephone: +44 2079470000
Internet address(es)
URL: www.justice.gov.uk
VI.5) Date of dispatch of this notice
07/06/2018