Contract notice
Section I: Contracting
authority
I.1) Name and addresses
NHS Nottingham City Clinical Commissioning Group
1 Standard Court, Park Row
Nottingham
NG1 6GN
UK
Telephone: +44 1332888023
E-mail: David.Bailey@ardengemcsu.nhs.uk
NUTS: UKF14
Internet address(es)
Main address: http://www.nottinghamcity.nhs.uk/
Address of the buyer profile: https://ardengemcsu.bravosolution.co.uk/
I.1) Name and addresses
NHS Nottingham City Clinical Commissioning Group
1 Standard Court, Park Row
Nottingham
NG1 6GN
UK
E-mail: David.Bailey@ardengemcsu.nhs.uk
NUTS: UKF14
Internet address(es)
Main address: http://www.nottinghamcity.nhs.uk/
Address of the buyer profile: https://ardengemcsu.bravosolution.co.uk/
I.2) Joint procurement
The contract involves joint procurement
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://ardengemcsu.bravosolution.co.uk/
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://ardengemcsu.bravosolution.co.uk/
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Interpreting and Translation Service Nottingham City CCG
Reference number: AGEMCSU/TRANS/18/511
II.1.2) Main CPV code
79540000
II.1.3) Type of contract
Services
II.1.4) Short description
The aim of the service is to provide a comprehensive and effective Interpreting and Translating services to ensure equity of access to health services for those patients within whose first language is not English registered with a GP within Nottingham City. Effective management of the Interpreting and translation service will help improving communication with those whose first language is not English and, avoiding where possible, the need to rely on family members and friends for interpreting through the provision of face-to-face interpretation, the use of the telephone interpreting service and supporting healthcare colleagues to translate information into accessible formats.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
79530000
II.2.3) Place of performance
NUTS code:
UKF14
II.2.4) Description of the procurement
The aim of the service is to provide a comprehensive and effective Interpreting and translating services to ensure equity of access to health services for those patients within whose first language is not English registered with a GP within Nottingham City. Effective management of the Interpreting and translation service will help improving communication with those whose first language is not English and, avoiding where possible, the need to rely on family members and friends for interpreting through the provision of face-to-face interpretation, the use of the telephone interpreting service and supporting healthcare colleagues to translate information into accessible formats.
Objectives are:
— to provide an Interpreting and Translation service to GP Practices, including the GP Plus Service in Nottingham City,
— to provide an accurate and confidential interpreting and translation service that adheres to the 4 Principles of the Interpreters Professional Code of Conduct – Honesty and Integrity, Professional Competence, Client Confidentiality and Trust, and Relationships with other members and to comply with the Interpreting Service standards for quality of interpretation.
— demonstrate the existence of clear policies and guidelines around the use of interpreters including training interpreters for working with healthcare professionals,
— demonstrate that interpreters are trained to work with healthcare professionals around breaking significant news to patients whose first language is not English,
— ability to evidence that interpreters have receive training specifically around medical terminology and understand how to translate probing questions and in a culturally acceptable manor,
— establish and maintain trust and confidence between patients and professionals,
— assistance in giving patient / carer the opportunity to convey how they are feeling,
— encourage patients to ask questions and be able to make an informed choice regarding their treatment,
— ensure the understanding of the nature of the health problem, the purpose and the type of treatment,
— awareness of cultural attitudes and beliefs that may exist and which will influence the acceptability and appropriateness of care, whilst being sensitive and respectful to the patients.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
Option to extend for an additional 2 years.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
As set out in the procurement documents.
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
13/07/2018
Local time: 17:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until:
31/10/2018
IV.2.7) Conditions for opening of tenders
Date:
16/07/2018
Local time: 09:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.3) Additional information
ITT reference Number in Bravo ITT_1023.
How to Express Interest in this Tender.
1) Register your company on the eSourcing portal (this is only required once).
Browse to the eSourcing Portal: https://ardengemcsu.bravosolution.co.uk and click the link to register.
Accept the terms and conditions and click ‘continue' Enter your correct business and user details Note the user-name you chose and click ‘Save' when complete. You will shortly receive an e-mail with your unique password (please keep this secure).
2) Express an Interest in the tender — Login to the portal with the user-name/password and Click the ‘ITTs open to all suppliers' link. (These are ITTs open to any registered supplier). Click on correct tender (ITT_951) to access the content.
Click the ‘Express Interest' button at the top of the page. — This will move the ITT into your ‘My ITTs page. (This is a secure area reserved for your projects only) — You can now access any attachments by clicking ‘Buyer Attachments' in the ‘ITT/ Details' box.
VI.4) Procedures for review
VI.4.1) Review body
NHS Arden and GEM CSU
Cardinal Square, Nottingham Road
Derby
DE1 3QT
UK
VI.5) Date of dispatch of this notice
13/06/2018