II.2.3) Place of performance
NUTS code:
UKG31
Main site or place of performance:
University College Birmingham, Birmingham, United Kingdom.
II.2.4) Description of the procurement
The current cleaning service provision has not been market tested for 5 years and to ensure best value and best practice principles are maintained the Client has decided to tender this provision. The current contract value is circa 600 000 GBP per annum.
As a result of this competitive tender the Client wishes to achieve certain objectives:
— inward investment from the successful Supplier regarding hi-tech cleaning equipment,
— commercially viable service,
— consistency of cleanliness throughout the University College campuses,
— high levels of supervision and contract support across all locations,
— ongoing support and training for staff as a minimum to BICSc Level 1.
The contract being tendered is for 3 years in duration with the possibility of extending for a further 2 years depending on service deliverability. The contract will commence on 1.4.2018.
The contract is fixed price with the Supplier invoicing the Client for 1-twelfth of the annual cost on a monthly basis. Any variations to the contract that are requested by the Client should be invoiced at the agreed rate and should be calculated on an hourly rate per employee needed to carry out the variation to the satisfaction of the contract supervising officer.
Whilst the monthly charge will represent 1-twelfth of the contract cost, a reconciliation will take place monthly to reconcile the actual hours worked within the contract. If the hours worked are less than those budgeted for a credit will be required by the Client. The Client expects that the tendered amount of hours are worked at all times and the successful Supplier is expected to have a system in place to cover for both planned and unplanned leave.
The basis and rationale of the Client requires the successful Supplier to operate at all times in providing a clean environment that is fit for purpose and that the Supplier is proactive in the management of the contract, thus ensuring that all specifications are achieved and that the frequency of cleans is as detailed within Appendix E and Appendix F of the tender specification.
Innovation and continued innovation of processes throughout the contract term will be pivotal to the success of the new contract. The Client is seeking a Supplier who will continue to evaluate processes and procedures to reflect the high levels of achievement the University delivers to its students.
II.2.5) Award criteria
Quality criterion: Staffing
/ Weighting: 30
Quality criterion: Customer care
/ Weighting: 10
Quality criterion: Service delivery
/ Weighting: 20
Cost criterion: Contract price
/ Weighting: 40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No