Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Award Notice

Benefits Processing and Council Tax Reduction Resilience

  • First published: 10 June 2019
  • Last modified: 10 June 2019
  • Version: N/A
  •  

  • This file may not be fully accessible.

  •  

Information icon

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
London Borough of Wandsworth
Authority ID:
AA71885
Publication date:
10 June 2019
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

3.1.2) This service is commissioned by the benefits service of the Councils. Its purpose is to provide the service’s in-house team, with external, off-site, buffer capacity to process, on a temporary, ad-hoc, basis, various council tax reduction and housing benefits related applications, reconsiderations and complaints.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

London Borough of Wandsworth

Town Hall, Wandsworth High Street

London

SW18 2PU

UK

Telephone: +44 2088716000

E-mail: Adi-Naitey.Puplampu@richmondandwandsworth.gov.uk

NUTS: UKI34

Internet address(es)

Main address: www.wandsworth.gov.uk

Address of the buyer profile: www.delta-esourcing.com

I.1) Name and addresses

The London Borough of Richmond upon Thames

Civic Centre, 44 York Road

Twickenham

TW1 3BZ

UK

Contact person: Adi-Naitey Puplampu

E-mail: Adi-Naitey.Puplampu@richmondandwandsworth.gov.uk

NUTS: UKI75

Internet address(es)

Main address: www.richmond.gov.uk

Address of the buyer profile: www.delta-esourcing.com

I.2) Joint procurement

The contract involves joint procurement

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Benefits Processing and Council Tax Reduction Resilience

Reference number: CPT2200

II.1.2) Main CPV code

75310000

 

II.1.3) Type of contract

Services

II.1.4) Short description

These services are commissioned by the benefits service of the Councils. Its purpose is to provide the service’s in-house team, with external, off-site, buffer capacity to process, on a temporary, ad-hoc, basis, various council tax reduction and housing benefits related applications, reconsiderations and complaints referred to the Councils in-house team.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 3 600 000.00  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UKI34


Main site or place of performance:

Wandsworth.

II.2.4) Description of the procurement

3.1.2) This service is commissioned by the benefits service of the Councils. Its purpose is to provide the service’s in-house team, with external, off-site, buffer capacity to process, on a temporary, ad-hoc, basis, various council tax reduction and housing benefits related applications, reconsiderations and complaints.

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 20

Cost criterion: Price / Weighting: 20

II.2.11) Information about options

Options: Yes

Description of options:

Subject to an extension or extensions of up to an aggregate of 4 further years (as set out in the tender documentation).

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

As set out in the tender documentation.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

Section V: Award of contract

Contract No: CPT/2200

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

30/05/2019

V.2.2) Information about tenders

Number of tenders received: 3

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 3

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Northgate Public Services Ltd

Peoplebuilding 2, Maylands avenue

Hemel Hempsted

HP2 4NW

UK

NUTS: UKH23

Internet address(es)

URL: www.northgateps.com

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 1 200 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

The Contracting Authority considers that this contract may be suitable for economic operators that are Small or Medium Enterprises (SMEs). However, any selection of tenderers was based solely on the criteria set out for the procurement.

To view this notice, please click here:

https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=402316131

GO Reference: GO-201966-PRO-14968088

VI.4) Procedures for review

VI.4.1) Review body

High Court

Royal Courts of Justice, The Strand

London

WC1A 2LL

UK

Telephone: +44 20794760000

VI.4.2) Body responsible for mediation procedures

London Borough of Wandsworth

Town Hall, Wandsworth High Street

London

SW18 2PU

UK

Telephone: +44 2088716000

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

Applicants who were unsuccessful were informed by the relevant Authority as soon as possible after the decision has been made as to the reasons why the applicant was unsuccessful. If an appeal regarding the award of the contract has not been successfully resolved, The Public Contracts Regulations 2015 (SI 2015 No 102) provide for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take legal action. Any such action must be brought within the applicable limitation period. Where a contract has not been entered into, the Court may order the setting aside of the award decision or order the Authorities to amend any document and may award damages.

If the contract has been entered into the Court may, depending on the circumstances, award damages, make a declaration of ineffectiveness, order the relevant authority to pay a fine, and/or order that the duration of the contract be shortened. The purpose of the standstill period referred to above is to allow the parties to apply to the Courts to set aside the award decision before the contract is entered into.

VI.4.4) Service from which information about the review procedure may be obtained

The Cabinet Office

London

SW1A 2AS

UK

Telephone: +44 2072761234

VI.5) Date of dispatch of this notice

06/06/2019

Coding

Commodity categories

ID Title Parent category
75310000 Benefit services Compulsory social security services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
Adi-Naitey.Puplampu@richmondandwandsworth.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.