Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Tower Hamlets
Mulberry Place
London
E14 2BG
UK
Contact person: Mrs Ambia Begum
Telephone: +44 2073640783
E-mail: procurement@towerhamlets.gov.uk
NUTS: UKI42
Internet address(es)
Main address: http://www.towerhamlets.gov.uk
Address of the buyer profile: http://www.towerhamlets.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Resident Satisfaction Survey Programme
Reference number: DN380037
II.1.2) Main CPV code
79320000
II.1.3) Type of contract
Services
II.1.4) Short description
Undertake resident satisfaction survey programme which will inform our performance against key indicators within a demographically challenging environment.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
400 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
79310000
79330000
79311000
79311100
79311210
79342310
79311300
II.2.3) Place of performance
NUTS code:
UKI42
II.2.4) Description of the procurement
THH is seeking a supplier to undertake a programme of resident surveys which will inform our performance against key indicators within a demographically challenging environment. We are seeking suppliers with experience of large scale survey programmes within the housing sector using a range of methods. Recent experience with conducting satisfaction surveys via a variety of methods in a culturally diverse inner city environment is essential.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 50
Cost criterion: Cost
/ Weighting: 50
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2019/S 030-067476
Section V: Award of contract
Contract No: THH5410
Title: Resident Satisfaction Survey Programme
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
29/04/2019
V.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 5
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Kwest Research Ltd
2nd Floor, Towers Building, Towers Business Park
Wilmslow, Didsbury, Manchester
M20 2SL
UK
Telephone: +44 1614481388
E-mail: Susan.richmond@kwest.co
NUTS: UKI42
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 400 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
London Borough of Tower Hamlets
Mulberry Place, 5 Clove Crescent
London
E14 2BG
UK
Telephone: +44 2073640783
E-mail: procurement@towerhamlets.gov.uk
Internet address(es)
URL: www.towerhamlets.gov.uk
VI.5) Date of dispatch of this notice
10/06/2019