Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Care Quality Commission
151 Buckingham Palace Road
London
SW1W 9SZ
UK
Contact person: CQC Commercial and Contracts Team
E-mail: commercialcontracts@cqc.org.uk
NUTS: UK
Internet address(es)
Main address: http://www.cqc.org.uk
Address of the buyer profile: http://www.cqc.org.uk
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://cqc-commercial.bravosolution.co.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://cqc-commercial.bravo.co.uk/
Tenders or requests to participate must be sent to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
https://cqc-commercial.bravosolution.co.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Other: Regulatory Body
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
CQC Staff Survey — Employee Voice Surveys
Reference number: CQC PSO 184
II.1.2) Main CPV code
79311000
II.1.3) Type of contract
Services
II.1.4) Short description
The Care Quality Comission (‘CQC’) is seeking to appoint a suitable qualified supplier with expertise in design and delivery of staff surveys. CQC is looking for a supplier who can:
— support a shift to more regular, shorter surveys that will provide us with more frequent, real-time data and shift to a feedback culture,
— provide an innovative feedback platform(s),
— provide analysis tools that deliver real insight,
— share latest thinking in employee engagement initiatives,
— help CQC create a culture of taking action.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
79311000
79311100
79311200
79311300
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
CQC's aspiration is to be a high-performing organisation and an employer of choice. Measuring employee opinion and engaging colleagues in dialogue about CQC and how we can improve is an important element in achieving this. whilst we have established processes in place, we are looking to review and refresh our approach to asking for feedback from colleagues. We are seeking a supplier who can provide innovative ways of harvesting more frequent, perhaps continuous, feedback, measure engagement and drive follow up activity.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
220 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: Yes
Description of renewals:
36 month initial duration with option to extend for a single extension of 12 months thereby giving a total duration of up to 48 months.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2019/S 069-162392
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
15/07/2019
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
15/07/2019
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.3) Additional information
The Contracting Authority considers that this contract may be suitable for economic operators that are small or medium enterprises (‘SMEs’). However, any selection of economic operators will be based solely on the criteria set out for the procurement, and the contract will be awarded to the most economically advantageous tender.
The Contracting Authority has made the decision not to divide this contract into lots, because in the Contracting Authority's reasonable opinion it would not be financially viable for the authority to subdivide provision of the service.
The Contracting Authority reserves the right not to award a contract and to abandon the procurement process at any stage.
The procurement documentation can be found at: https://cqc-commercial.bravosolution.co.uk
Potential suppliers wishing to express an interest (EOI) in participating will be required to register on the Bravo system by following the below instructions.
How to express interest:
1) Register your company on the eSourcing portal (this is only required once):
— browse to the eSourcing Portal: https://cqc-commercial.bravosolution.co.uk and click the link to register Bravo Project reference = Project_281
— accept the terms and conditions and click ‘continue’,
— enter your correct business and user details,
— note the username you chose and click ‘Save’ when complete,
— you will shortly receive an email with your unique password (please keep this secure).
2) Express an interest in the tender:
— login to the portal with the username/password,
— click the ‘ITTs Open To All Suppliers’ link (this area in bravo contains the Invitation to Tender (ITT) open to any registered supplier),
— click on the relevant ‘ITT’ to access the content,
— click the ‘Express Interest’ button at the top of the page,
— this will move the ‘ITT’ into your ‘My ITT’ page (this is a secure area reserved for your projects only),
— you can now access any attachments by clicking ‘Buyer Attachments’ in the ‘ITT Details’,
— click ‘My Response’ under ‘ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining),
— you can now use the ‘Messages’ function to communicate with the buyer and seek any clarification,
— note the deadline for completion, then follow the onscreen instructions to complete your ITT submission.
You must then submit your reply using the ‘Submit Response’ button at the top of the page.
If you require any further assistance please consult the online help, or contact the BravoSolution dedicated supplier support, available from the Bravo Help desk:
Phone: 08003684850 (Monday to Friday 9:00 a.m. to 6:00 p.m.).
Email: help@bravosolution.co.uk
Please quote the Bravo Project number Project 281 for all helpdesk enquiries.
VI.4) Procedures for review
VI.4.1) Review body
Care Quality Commission
151 Buckingham Palace Road
London
SW1W 9SZ
UK
E-mail: commercialcontracts@cqc.org.uk
Internet address(es)
URL: http://www.cqc.org.uk
VI.4.2) Body responsible for mediation procedures
Care Quality Commission
151 Buckingham Palace Road
London
SW1W 9SZ
UK
E-mail: commercialcontracts@cqc.org.uk
Internet address(es)
URL: http://www.cqc.org.uk
VI.5) Date of dispatch of this notice
10/06/2019