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Contract Notice

NHS NEL CCG/NHS NL CCG — Primary Care IT Support Service

  • First published: 17 June 2019
  • Last modified: 17 June 2019
  • Version: N/A
  • This file may not be fully accessible.

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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
Published by:
NHS Hull Clinical Commissioning Group
Authority ID:
AA74123
Publication date:
17 June 2019
Deadline date:
09 August 2019
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

NHS Hull CCG on behalf of NHS North East Lincolnshire Clinical Commissioning Group, NHS North Lincolnshire Clinical Commissioning Group and NHS England (‘the Commissioners’) are seeking an IT Delivery Partner who will provide a proactive, responsive and customer focussed GP IT support service to member GP practices.

The IT Delivery Partner is expected to provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout. The service forms a fundamental and integral element of providing responsive front line clinical services. The service provided needs to be reliable, responsive, of high quality and deliver efficient IT systems in supporting the provision of patient care.

The key principles of service delivery are to:

— ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent destabilising the delivery of clinical services,

— ensuring that services are supported on a 24/7 basis as appropriate to requirement,

— ensuring that all systems, and associated infrastructure are securely operated and maintained,

— ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes,

— propose innovative and cost effective strategies to address service improvement and sustainability and /or create financial efficiencies,

— fully understand all local and national requirements and work closely with the CCGs to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

NHS Hull Clinical Commissioning Group

2nd Floor, Wilberforce Court, Alfred Gelder Street

Hull

HU1 1UY

UK

Telephone: +44 1482344700

E-mail: lee.pepper@nhs.net

NUTS: UKE1

Internet address(es)

Main address: https://www.hullccg.nhs.uk

Address of the buyer profile: https://www.nhsshourcing.co.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://www.nhssourcing.co.uk


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://www.nhssourcing.co.uk


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

NHS NEL CCG/NHS NL CCG — Primary Care IT Support Service

Reference number: HCCG/2019/03/LP

II.1.2) Main CPV code

72600000

 

II.1.3) Type of contract

Services

II.1.4) Short description

NHS North Lincolnshire Clinical Commissioning Group, NHS North East Lincolnshire Clinical Commissioning Group and NHS England (‘the Commissioners’) are seeking an IT Delivery Partner who will provide a proactive, responsive and customer focussed GP IT support service to member GP practices.

II.1.5) Estimated total value

Value excluding VAT: 4 854 430.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKE1

II.2.4) Description of the procurement

NHS Hull CCG on behalf of NHS North East Lincolnshire Clinical Commissioning Group, NHS North Lincolnshire Clinical Commissioning Group and NHS England (‘the Commissioners’) are seeking an IT Delivery Partner who will provide a proactive, responsive and customer focussed GP IT support service to member GP practices.

The IT Delivery Partner is expected to provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout. The service forms a fundamental and integral element of providing responsive front line clinical services. The service provided needs to be reliable, responsive, of high quality and deliver efficient IT systems in supporting the provision of patient care.

The key principles of service delivery are to:

— ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent destabilising the delivery of clinical services,

— ensuring that services are supported on a 24/7 basis as appropriate to requirement,

— ensuring that all systems, and associated infrastructure are securely operated and maintained,

— ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes,

— propose innovative and cost effective strategies to address service improvement and sustainability and /or create financial efficiencies,

— fully understand all local and national requirements and work closely with the CCGs to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 4 854 430.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: Yes

Description of renewals:

Contract period is 60 months, with the option to extend by 24 months. The value excluding VAT is based on a total period of 84 months, should the option to extend be exercised.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 09/08/2019

Local time: 13:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders

Date: 09/08/2019

Local time: 13:15

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic invoicing will be accepted

Electronic payment will be used

VI.4) Procedures for review

VI.4.1) Review body

NHS Improvement

Wellington House, 133-155 Waterloo Road

London

SE1 8UG

UK

VI.5) Date of dispatch of this notice

13/06/2019

Coding

Commodity categories

ID Title Parent category
72600000 Computer support and consultancy services IT services: consulting, software development, Internet and support

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
lee.pepper@nhs.net
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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