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Contract Award Notice

National Framework Agreement for Managed Office Administration Services and the Supply of Office Equipment and Consumables

  • First published: 03 June 2020
  • Last modified: 03 June 2020
  • Version: N/A
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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Countess of Chester Hospital NHS Foundation Trust
Authority ID:
AA20287
Publication date:
03 June 2020
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Lot 1 of the framework will be for the provision of managed service for office administration to public sector organisations, excluding NHS organisations in England. NHS organisations in England are provided for by NHS Supply Chain and are outside the scope of this specification.

Suppliers appointed to lot 1 must be able to meet all aspects of the lot 1 framework specification. Client organisations will, however, be able to contract for individual service elements of the service as required.

Call-off contracts will be for a managed service containing one or more of the service elements detailed below, provided predominantly on a fixed fee cost basis rather than on a cost per transaction basis.

The provision of a fully secure managed service will include the following service elements:

1) provision of a managed service for office supplies including all items for daily use and special sourcing for ad hoc requests, including; purchasing, storage and consolidation of deliveries for specific requests;

2) provision of a fully managed print service, to include provision of print equipment service, maintenance and consumables;

3) provision of a secure document disposal service;

4) provision of hybrid mail services, to include printing, franking, post and email;

5) provision of on-line ordering system to support the provision of the above four services, that is adaptable to individual client organisations standing financial instructions, including authorisation processes and ability to encompass service line reporting and fully transparent audit trail.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Countess of Chester Hospital NHS Foundation Trust

Liverpool Road

Chester

CH2 1UL

UK

Telephone: +44 1244365143

E-mail: info@coch-cps.co.uk

NUTS: UKD63

Internet address(es)

Main address: www.coch.nhs.uk

I.1) Name and addresses

The eligible users of the proposed framework agreement are available for unrestricted and fulldirect access, free of charge at: https://www.coch-cps.co.uk/our-services/our-frameworks/

UK

UK

E-mail: info@coch-cps.co.uk

NUTS: UK

Internet address(es)

Main address: www.coch-cps.co.uk

I.2) Joint procurement

The contract involves joint procurement

The contract is awarded by a central purchasing body

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

National Framework Agreement for Managed Office Administration Services and the Supply of Office Equipment and Consumables

Reference number: F/068/CORP/20/IB

II.1.2) Main CPV code

79500000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The Countess of Chester Hospital NHS Foundation Trust, through its Commercial Procurement Services, has awarded a multi-supplier national framework agreement with two lots:

Lot 1: the provision of managed office administration services;

Lot 2: the supply of office equipment and consumables.

II.1.6) Information about lots

This contract is divided into lots: Yes

II.1.7) Total value of the procurement

Value excluding VAT: 5 400 000.00  GBP

II.2) Description

Lot No: 1

II.2.1) Title

Lot 1: the Provision of Managed Office Administration Services

II.2.2) Additional CPV code(s)

30190000

72512000

79500000

79571000

79800000

79990000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Lot 1 of the framework will be for the provision of managed service for office administration to public sector organisations, excluding NHS organisations in England. NHS organisations in England are provided for by NHS Supply Chain and are outside the scope of this specification.

Suppliers appointed to lot 1 must be able to meet all aspects of the lot 1 framework specification. Client organisations will, however, be able to contract for individual service elements of the service as required.

Call-off contracts will be for a managed service containing one or more of the service elements detailed below, provided predominantly on a fixed fee cost basis rather than on a cost per transaction basis.

The provision of a fully secure managed service will include the following service elements:

1) provision of a managed service for office supplies including all items for daily use and special sourcing for ad hoc requests, including; purchasing, storage and consolidation of deliveries for specific requests;

2) provision of a fully managed print service, to include provision of print equipment service, maintenance and consumables;

3) provision of a secure document disposal service;

4) provision of hybrid mail services, to include printing, franking, post and email;

5) provision of on-line ordering system to support the provision of the above four services, that is adaptable to individual client organisations standing financial instructions, including authorisation processes and ability to encompass service line reporting and fully transparent audit trail.

II.2.5) Award criteria

Quality criterion: Service specification / Weighting: 30 %

Quality criterion: Managed service / Weighting: 20 %

Quality criterion: Added value, sustainability and innovation / Weighting: 10 %

Cost criterion: Commercial evaluation / Weighting: 40 %

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

Lot 2: The Supply of Office Equipment and Consumables

II.2.2) Additional CPV code(s)

22000000

22111000

22830000

22832000

30000000

30100000

30125100

30125110

30125120

30190000

30192000

30192113

30192700

30197000

30197600

30197642

30197643

30199000

30199230

30199710

30230000

30234000

30237200

32000000

33141623

37800000

38112100

38650000

39000000

39113700

39130000

39162000

39162110

39220000

39800000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Lot 2 of the framework will be for the transactional provision of office supplies to public sector organisations, excluding NHS organisations in England. NHS organisations in England are provided for by NHS Supply Chain and are outside the scope of this specification.

The supplier shall provide some or all of the product groupings shown below. The examples quoted are not restricted. The scope of lot 2 shall be any product covered by those CPV codes included in the OJEU award notice.

Office stationery — general office stationery products such as pens, pencils, desktop accessories, filing, presentation items, diaries and associated office supplies.

Office paper — office paper products such as cut paper and board.

Educational stationery – such as art supplies, teaching supplies, exercise books, school books, exercise papers, water based ink pens, wood free colouring pencils.

Janitorial products — janitorial cleaning products such as washroom supplies, blue roll, washing-up liquid and refuse sacks.

Office machines – such as printers, copiers and other multifunctional devices, paper shredding machines, label making machines and laminators.

Personal protection equipment – personal protection equipment such as safety clothing, hard hats, first aid kits, fire extinguishers and eye protectors.

Electronic office supplies — electronic office supplies such as ink and toner printer cartridges, electronic storagemedia and peripherals.

Catering goods and consumables – such as tea, coffee, napkins, mugs, cups, teapots, glasses and cutlery.

The supplier shall provide branded (products which contain a manufacturer brand name) and/or own brand/unbranded (products which contain the supplier’s own brand name or products available as an alternative to a manufacturer’s branded product).

II.2.5) Award criteria

Quality criterion: Ordering process / Weighting: 35 %

Quality criterion: Delivery / Weighting: 35 %

Quality criterion: After-sales service / Weighting: 10 %

Cost criterion: Commercial evaluation / Weighting: 20 %

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2020/S 061-146755

Section V: Award of contract

Lot No: 1

Title: Provision of Managed Office Administration Services

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

27/05/2020

V.2.2) Information about tenders

Number of tenders received: 3

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Banner Group Ltd

Sheffield

UK

NUTS: UKE32

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 5 400 000.00  GBP

V.2.5) Information about subcontracting

The contract is likely to be subcontracted

Value or proportion likely to be subcontracted to third parties

Proportion: 20 %

Section V: Award of contract

Lot No: 1

Title: Provision of Managed Office Administration Services

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

27/05/2020

V.2.2) Information about tenders

Number of tenders received: 3

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Clares Office Supplies Ltd

Portsmouth

UK

NUTS: UKJ31

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 5 400 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 1

Title: Provision of Managed Office Administration Services

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

27/05/2020

V.2.2) Information about tenders

Number of tenders received: 3

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Ricoh UK Ltd

Northampton

UK

NUTS: UKF24

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 5 400 000.00  GBP

V.2.5) Information about subcontracting

The contract is likely to be subcontracted

Value or proportion likely to be subcontracted to third parties

Proportion: 30 %

Section V: Award of contract

Lot No: 2

Title: Supply of Office Equipment and Consumables

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

27/05/2020

V.2.2) Information about tenders

Number of tenders received: 3

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Banner Group Ltd

Sheffield

UK

NUTS: UKE32

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 5 400 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 2

Title: Supply of Office Equipment and Consumables

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

27/05/2020

V.2.2) Information about tenders

Number of tenders received: 3

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Bates Office Services Ltd

Rochester

UK

NUTS: UKJ4

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 5 400 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 2

Title: Supply of Office Equipment and Consumables

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

27/05/2020

V.2.2) Information about tenders

Number of tenders received: 3

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Ricoh UK Ltd

Northampton

UK

NUTS: UKF24

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 5 400 000.00  GBP

V.2.5) Information about subcontracting

The contract is likely to be subcontracted

Value or proportion likely to be subcontracted to third parties

Proportion: 100 %

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

Countess of Chester Hospital NHS Foundation Trust

Chester

UK

VI.4.2) Body responsible for mediation procedures

Royal Courts of Justice

London

UK

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

The Countess of Chester Hospital NHS Foundation Trust incorporated a standstill period at the point information on the award of the framework agreement was communicated to tenderers. That notification provided full information on the award decision. The standstill period, which ran for a period of 13 calendar days, provided time for unsuccessful tenderers to challenge the award decision before the framework agreement was entered into. The Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).

VI.4.4) Service from which information about the review procedure may be obtained

Countess of Chester Hospital NHS Foundation Trust

Chester

UK

VI.5) Date of dispatch of this notice

29/05/2020

Coding

Commodity categories

ID Title Parent category
39800000 Cleaning and polishing products Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
30237200 Computer accessories Parts, accessories and supplies for computers
30230000 Computer-related equipment Computer equipment and supplies
72512000 Document management services Computer-related management services
39162000 Educational equipment School furniture
30199230 Envelopes Paper stationery and other items
22830000 Exercise books Paper or paperboard registers, account books, binders, forms and other articles of printed stationery
22832000 Exercise papers Exercise books
33141623 First-aid boxes Disposable non-chemical medical consumables and haematological consumables
39113700 Footrests Miscellaneous seats and chairs
39000000 Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products Technology and Equipment
38112100 Global navigation and positioning systems (GPS or equivalent) Sextants
37800000 Handicraft and art supplies Musical instruments, sport goods, games, toys, handicraft, art materials and accessories
30192113 Ink cartridges Office supplies
39220000 Kitchen equipment, household and domestic items and catering supplies Furnishing
79571000 Mailing services Mailing-list compilation and mailing services
79990000 Miscellaneous business-related services Miscellaneous business and business-related services
30000000 Office and computing machinery, equipment and supplies except furniture and software packages Computer and Related Services
39130000 Office furniture Furniture
30100000 Office machinery, equipment and supplies except computers, printers and furniture Office and computing machinery, equipment and supplies except furniture and software packages
30192000 Office supplies Various office equipment and supplies
79500000 Office-support services Business services: law, marketing, consulting, recruitment, printing and security
30199000 Paper stationery and other items Various office equipment and supplies
30197643 Photocopier paper Small office equipment
30197642 Photocopier paper and xerographic paper Small office equipment
38650000 Photographic equipment Optical instruments
30199710 Printed envelopes Paper stationery and other items
22000000 Printed matter and related products Printing and Publishing
79800000 Printing and related services Business services: law, marketing, consulting, recruitment, printing and security
30197600 Processed paper and paperboard Small office equipment
32000000 Radio, television, communication, telecommunication and related equipment Technology and Equipment
22111000 School books Printed books
30197000 Small office equipment Various office equipment and supplies
30192700 Stationery Office supplies
30234000 Storage media Computer-related equipment
39162110 Teaching supplies Educational equipment
30125100 Toner cartridges Parts and accessories of photocopying apparatus
30125110 Toner for laser printers/fax machines Parts and accessories of photocopying apparatus
30125120 Toner for photocopiers Parts and accessories of photocopying apparatus
30190000 Various office equipment and supplies Office machinery, equipment and supplies except computers, printers and furniture

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
info@coch-cps.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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