II.2.1) Title

Lot 1: Halton

II.2.2) Additional CPV code(s)

79411100

II.2.3) Place of performance

NUTS code:

UKD7

II.2.4) Description of the procurement

In addition to attracting new businesses, local growth hub brokerage partners will be expected as a minimum to undertake the following:

• encourage business resilience and adaptation as a response to Covid-19;

• support businesses with getting back to work;

• promotion of Growth Platform services, in particular, Growth Platforms suite of business support programmes and LCR ERDF funded projects;

• Marketing of the local growth hub and its services;

• maintain accurate and comprehensive records on the Growth Platform CRM Portal in ‘real time’;

• provide monthly delivery reports on activities including, events delivered, issues raised, issues resolved and issues to be escalated;

• provide weekly intelligence reports detailing the specific issues that businesses convey as barriers including those relating to Covid; 19 and EU exit, identify emerging issues/trends in respect of potential economic shock;

• collaboration with local delivery and brokerage partners;

• mapping of business support services;

• provision of business information;

• business pre start, start up and growth diagnostic;

• identification on high growth potential/scale up businesses;

• provision/facilitation of business networks;

• any other necessary required ancillary services.

The above will be delivered under 2 levels of interventions, detailed below:

Light touch (< 1 hour)– transactional interactions with Growth Hub Brokerage Partners which do not consume significant dedicated resource. Examples:

• telephone enquiries and basic signposting;

• face-to-face appointments (involving very light-touch diagnostics);

• web-based interactions (e.g. contact form, user registration to members area, use of live chat, online diagnostic tools, message through social media) Only interactive actions should be counted – not passive actions like web page views;

• Attendance at Growth Platform organised events, festivals, conferences or pop-ups etc. (NB these are large events that deliver high-level information around business support/advice options. They are not more intensive workshops.);

• other contact medium not listed above

Medium intensity – interactions which use moderate resource (approximately 1-hour plus) and which broadly aligns with the point in the customer journey at which Growth Platform start collecting basic firm-level data. Examples:

• business diagnostic with a broker; business attendance at a support workshop (diagnostic will be provided by Growth Platform. Suppliers wishing to use their own will need prior authorisation from Growth Platform);

• referral to business support schemes and programmes (local and national). This should be an informed brokerage and introduction to the appropriate business support service.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 283 334.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 8

This contract is subject to renewal: Yes

Description of renewals:

There is a possibility of two 12 month extensions to the contract at Growth Platform’s absolute discretion, subject to funding, performance and strategic alignment.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

II.2.1) Title

Lot 2: Knowsley

II.2.2) Additional CPV code(s)

79411100

II.2.3) Place of performance

NUTS code:

UKD7

II.2.4) Description of the procurement

In addition to attracting new businesses, local growth hub brokerage partners will be expected as a minimum to undertake the following:

• encourage business resilience and adaptation as a response to Covid-19;

• support businesses with getting back to work;

• promotion of Growth Platform services, in particular, Growth Platforms suite of business support programmes and LCR ERDF funded projects;

• marketing of the local growth hub and its services;

• maintain accurate and comprehensive records on the Growth Platform CRM Portal in ‘real time’;

• provide monthly delivery reports on activities including, events delivered, issues raised, issues resolved and issues to be escalated

• provide weekly intelligence reports detailing the specific issues that businesses convey as barriers including those relating to Covid-19 and EU exit, identify emerging issues/trends in respect of potential economic shock;

• collaboration with local delivery and brokerage partners;

• mapping of business support services;

• provision of business information;

• business pre-start, start up and growth diagnostic;

• identification on high growth potential/scale up businesses;

• provision/facilitation of business networks;

• any other necessary required ancillary services.

The above will be delivered under 2 levels of interventions, detailed below:

Light touch (< 1 hour)– transactional interactions with growth hub brokerage partners which do not consume significant dedicated resource. Examples:

• telephone enquiries and basic signposting;

• face-to-face appointments (involving very light-touch diagnostics);

• web-based interactions (e.g. contact form, user registration to members area, use of live chat, online diagnostic tools, message through social media). Only interactive actions should be counted – not passive actions like web page views;

• attendance at Growth Platform organised events, festivals, conferences or pop-ups etc. (NB these are large events that deliver high-level information around business support/advice options. They are not more intensive workshops.);

• other contact medium not listed above

Medium intensity – interactions which use moderate resource (approximately 1-hour plus) and which broadly aligns with the point in the customer journey at which Growth Platform start collecting basic firm-level data. Examples:

• business diagnostic with a broker; business attendance at a support workshop (diagnostic will be provided by Growth Platform. Suppliers wishing to use their own will need prior authorisation from Growth Platform).

• referral to business support schemes and programmes (local and national). This should be an informed brokerage and introduction to the appropriate business support service.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 283 334.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 8

This contract is subject to renewal: Yes

Description of renewals:

There is a possibility of two 12 month extensions to the contract at Growth Platform’s absolute discretion, subject to funding, performance and strategic alignment.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

II.2.1) Title

Lot 3: Liverpool

II.2.2) Additional CPV code(s)

79411100

II.2.3) Place of performance

NUTS code:

UKD7

II.2.4) Description of the procurement

In addition to attracting new businesses, local growth hub brokerage partners will be expected as a minimum to undertake the following:

• encourage business resilience and adaptation as a response to Covid-19;

• support businesses with getting back to work;

• promotion of Growth Platform services, in particular, Growth Platforms suite of business support programmes and LCR ERDF funded projects;

• marketing of the local growth hub and its services;

• maintain accurate and comprehensive records on the Growth Platform CRM Portal in ‘real time’;

• provide monthly delivery reports on activities including, events delivered, issues raised, issues resolved and issues to be escalated

• provide weekly intelligence reports detailing the specific issues that businesses convey as barriers including those relating to Covid-19 and EU exit, identify emerging issues/trends in respect of potential economic shock;

• collaboration with local delivery and brokerage partners;

• mapping of business support services;

• provision of business information;

• business pre-start, start up and growth diagnostic;

• identification on high growth potential/scale up businesses;

• provision/facilitation of business networks;

• any other necessary required ancillary services.

The above will be delivered under 2 levels of interventions, detailed below:

Light touch (< 1 hour)– transactional interactions with growth hub brokerage partners which do not consume significant dedicated resource. Examples:

• telephone enquiries and basic signposting;

• face-to-face appointments (involving very light-touch diagnostics);

• web-based interactions (e.g. contact form, user registration to members area, use of live chat, online diagnostic tools, message through social media). Only interactive actions should be counted – not passive actions like web page views;

• attendance at Growth Platform organised events, festivals, conferences or pop-ups etc. (NB these are large events that deliver high-level information around business support/advice options. They are not more intensive workshops.);

• other contact medium not listed above

Medium intensity – interactions which use moderate resource (approximately 1-hour plus) and which broadly aligns with the point in the customer journey at which Growth Platform start collecting basic firm-level data. Examples:

• business diagnostic with a broker; business attendance at a support workshop (diagnostic will be provided by Growth Platform. Suppliers wishing to use their own will need prior authorisation from Growth Platform).

• referral to business support schemes and programmes (local and national). This should be an informed brokerage and introduction to the appropriate business support service.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 283 334.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 8

This contract is subject to renewal: Yes

Description of renewals:

There is a possibility of two 12 month extensions to the contract at Growth Platform’s absolute discretion, subject to funding, performance and strategic alignment.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

II.2.1) Title

Lot 4: Sefton

II.2.2) Additional CPV code(s)

79411100

II.2.3) Place of performance

NUTS code:

UKD7

II.2.4) Description of the procurement

In addition to attracting new businesses, local growth hub brokerage partners will be expected as a minimum to undertake the following:

• encourage business resilience and adaptation as a response to Covid-19;

• support businesses with getting back to work;

• promotion of Growth Platform services, in particular, Growth Platforms suite of business support programmes and LCR ERDF funded projects;

• marketing of the local growth hub and its services;

• maintain accurate and comprehensive records on the Growth Platform CRM Portal in ‘real time’;

• provide monthly delivery reports on activities including, events delivered, issues raised, issues resolved and issues to be escalated

• provide weekly intelligence reports detailing the specific issues that businesses convey as barriers including those relating to Covid-19 and EU exit, identify emerging issues/trends in respect of potential economic shock;

• collaboration with local delivery and brokerage partners;

• mapping of business support services;

• provision of business information;

• business pre-start, start up and growth diagnostic;

• identification on high growth potential/scale up businesses;

• provision/facilitation of business networks;

• any other necessary required ancillary services.

The above will be delivered under 2 levels of interventions, detailed below:

Light touch (< 1 hour)– transactional interactions with growth hub brokerage partners which do not consume significant dedicated resource. Examples:

• telephone enquiries and basic signposting;

• face-to-face appointments (involving very light-touch diagnostics);

• web-based interactions (e.g. contact form, user registration to members area, use of live chat, online diagnostic tools, message through social media). Only interactive actions should be counted – not passive actions like web page views;

• attendance at Growth Platform organised events, festivals, conferences or pop-ups etc. (NB these are large events that deliver high-level information around business support/advice options. They are not more intensive workshops.);

• other contact medium not listed above

Medium intensity – interactions which use moderate resource (approximately 1-hour plus) and which broadly aligns with the point in the customer journey at which Growth Platform start collecting basic firm-level data. Examples:

• business diagnostic with a broker; business attendance at a support workshop (diagnostic will be provided by Growth Platform. Suppliers wishing to use their own will need prior authorisation from Growth Platform).

• referral to business support schemes and programmes (local and national). This should be an informed brokerage and introduction to the appropriate business support service.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 283 334.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 8

This contract is subject to renewal: Yes

Description of renewals:

There is a possibility of two 12 month extensions to the contract at Growth Platform’s absolute discretion, subject to funding, performance and strategic alignment.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

II.2.1) Title

Lot 5:St Helens

II.2.2) Additional CPV code(s)

79411100

II.2.3) Place of performance

NUTS code:

UKD7

II.2.4) Description of the procurement

In addition to attracting new businesses, local growth hub brokerage partners will be expected as a minimum to undertake the following:

• encourage business resilience and adaptation as a response to Covid-19;

• support businesses with getting back to work;

• promotion of Growth Platform services, in particular, Growth Platforms suite of business support programmes and LCR ERDF funded projects;

• marketing of the local growth hub and its services;

• maintain accurate and comprehensive records on the Growth Platform CRM Portal in ‘real time’;

• provide monthly delivery reports on activities including, events delivered, issues raised, issues resolved and issues to be escalated

• provide weekly intelligence reports detailing the specific issues that businesses convey as barriers including those relating to Covid-19 and EU exit, identify emerging issues/trends in respect of potential economic shock;

• collaboration with local delivery and brokerage partners;

• mapping of business support services;

• provision of business information;

• business pre-start, start up and growth diagnostic;

• identification on high growth potential/scale up businesses;

• provision/facilitation of business networks;

• any other necessary required ancillary services.

The above will be delivered under 2 levels of interventions, detailed below:

Light touch (< 1 hour)– transactional interactions with growth hub brokerage partners which do not consume significant dedicated resource. Examples:

• telephone enquiries and basic signposting;

• face-to-face appointments (involving very light-touch diagnostics);

• web-based interactions (e.g. contact form, user registration to members area, use of live chat, online diagnostic tools, message through social media). Only interactive actions should be counted – not passive actions like web page views;

• attendance at Growth Platform organised events, festivals, conferences or pop-ups etc. (NB these are large events that deliver high-level information around business support/advice options. They are not more intensive workshops.);

• other contact medium not listed above

Medium intensity – interactions which use moderate resource (approximately 1-hour plus) and which broadly aligns with the point in the customer journey at which Growth Platform start collecting basic firm-level data. Examples:

• business diagnostic with a broker; business attendance at a support workshop (diagnostic will be provided by Growth Platform. Suppliers wishing to use their own will need prior authorisation from Growth Platform).

• referral to business support schemes and programmes (local and national). This should be an informed brokerage and introduction to the appropriate business support service.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 283 334.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 8

This contract is subject to renewal: Yes

Description of renewals:

There is a possibility of two 12 month extensions to the contract at Growth Platform’s absolute discretion, subject to funding, performance and strategic alignment.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

II.2.1) Title

Lot 6: Wirral

II.2.2) Additional CPV code(s)

79411100

II.2.3) Place of performance

NUTS code:

UKD7

II.2.4) Description of the procurement

In addition to attracting new businesses, local growth hub brokerage partners will be expected as a minimum to undertake the following:

• encourage business resilience and adaptation as a response to Covid-19;

• support businesses with getting back to work;

• promotion of Growth Platform services, in particular, Growth Platforms suite of business support programmes and LCR ERDF funded projects;

• marketing of the local growth hub and its services;

• maintain accurate and comprehensive records on the Growth Platform CRM Portal in ‘real time’;

• provide monthly delivery reports on activities including, events delivered, issues raised, issues resolved and issues to be escalated

• provide weekly intelligence reports detailing the specific issues that businesses convey as barriers including those relating to Covid-19 and EU exit, identify emerging issues/trends in respect of potential economic shock;

• collaboration with local delivery and brokerage partners;

• mapping of business support services;

• provision of business information;

• business pre-start, start up and growth diagnostic;

• identification on high growth potential/scale up businesses;

• provision/facilitation of business networks;

• any other necessary required ancillary services.

The above will be delivered under 2 levels of interventions, detailed below:

Light touch (< 1 hour)– transactional interactions with growth hub brokerage partners which do not consume significant dedicated resource. Examples:

• telephone enquiries and basic signposting;

• face-to-face appointments (involving very light-touch diagnostics);

• web-based interactions (e.g. contact form, user registration to members area, use of live chat, online diagnostic tools, message through social media). Only interactive actions should be counted – not passive actions like web page views;

• attendance at Growth Platform organised events, festivals, conferences or pop-ups etc. (NB these are large events that deliver high-level information around business support/advice options. They are not more intensive workshops.);

• other contact medium not listed above

Medium intensity – interactions which use moderate resource (approximately 1-hour plus) and which broadly aligns with the point in the customer journey at which Growth Platform start collecting basic firm-level data. Examples:

• business diagnostic with a broker; business attendance at a support workshop (diagnostic will be provided by Growth Platform. Suppliers wishing to use their own will need prior authorisation from Growth Platform).

• referral to business support schemes and programmes (local and national). This should be an informed brokerage and introduction to the appropriate business support service.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 283 334.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 8

This contract is subject to renewal: Yes

Description of renewals:

There is a possibility of two 12 month extensions to the contract at Growth Platform’s absolute discretion, subject to funding, performance and strategic alignment.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

II.2.1) Title

Lot 7: Harder to Reach Groups

II.2.2) Additional CPV code(s)

79411100

II.2.3) Place of performance

NUTS code:

UKD7

II.2.4) Description of the procurement

In addition to attracting new businesses, local growth hub brokerage partners will be expected as a minimum to undertake the following:

• encourage business resilience and adaptation as a response to Covid-19;

• support businesses with getting back to work;

• promotion of Growth Platform services, in particular, Growth Platforms suite of business support programmes and LCR ERDF funded projects;

• marketing of the local growth hub and its services;

• maintain accurate and comprehensive records on the Growth Platform CRM Portal in ‘real time’;

• provide monthly delivery reports on activities including, events delivered, issues raised, issues resolved and issues to be escalated

• provide weekly intelligence reports detailing the specific issues that businesses convey as barriers including those relating to Covid-19 and EU exit, identify emerging issues/trends in respect of potential economic shock;

• collaboration with local delivery and brokerage partners;

• mapping of business support services;

• provision of business information;

• business pre-start, start up and growth diagnostic;

• identification on high growth potential/scale up businesses;

• provision/facilitation of business networks;

• any other necessary required ancillary services.

The above will be delivered under 2 levels of interventions, detailed below:

Light touch (< 1 hour)– transactional interactions with growth hub brokerage partners which do not consume significant dedicated resource. Examples:

• telephone enquiries and basic signposting;

• face-to-face appointments (involving very light-touch diagnostics);

• web-based interactions (e.g. contact form, user registration to members area, use of live chat, online diagnostic tools, message through social media). Only interactive actions should be counted – not passive actions like web page views;

• attendance at Growth Platform organised events, festivals, conferences or pop-ups etc. (NB these are large events that deliver high-level information around business support/advice options. They are not more intensive workshops.);

• other contact medium not listed above

Medium intensity – interactions which use moderate resource (approximately 1-hour plus) and which broadly aligns with the point in the customer journey at which Growth Platform start collecting basic firm-level data. Examples:

• business diagnostic with a broker; business attendance at a support workshop (diagnostic will be provided by Growth Platform. Suppliers wishing to use their own will need prior authorisation from Growth Platform).

• referral to business support schemes and programmes (local and national). This should be an informed brokerage and introduction to the appropriate business support service.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 283 334.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 8

This contract is subject to renewal: Yes

Description of renewals:

There is a possibility of two 12 month extensions to the contract at Growth Platform’s absolute discretion, subject to funding, performance and strategic alignment.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

Growth Platform formally Liverpool City Region Local Enterprise Partnership

1 Mann Island

Liverpool

L3 1BP

UK

Telephone: +44 1512272727

E-mail: lisa.duddridge@growthplatform.org

Internet address(es)

URL: www.growthplatform.org