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Notice Details

Title: Strategic Technology Partner
OCID:
Published by: Financial Services Compensation Scheme
Authority ID: AA77150
Publication Date: 30/06/2020
Deadline Date:
Deadline Time:
Notice Type: Contract Award Notice
Has Documents: No
Has SPD: No
Abstract:

FSCS’ two major IT contracts, application development/test and IT hosting services, are coming to an end. The organisation is embarking on a new strategy for the 2020’s and an ambitious programme to transform the way in which we serve our customers. Although these contracts adequately support the delivery of current operational services, the organisation needs a new strategic technology partner to meet its changing needs for the 2020’s.

As a result, FSCS is looking at evolving the way to source and deliver its IT services. Our aim is to secure a strategic technology partner who will help us to:

• introduce proven, innovative ways of working to deliver and support our new business strategy;

• accelerate implementation, time to value and confidence behind technology acquisition to support our transformation programme;

• undertake longer term planning and strategy;

• reduce our service transformation delivery risks;

• evolve the skills and capabilities of the CIO Function and across FSCS;

• reduce total costs of ownership;

• access additional resources to deliver improved business outcomes.

FSCS currently performs a range of functions in-house, as well as those currently outsourced. FSCS’ aim, over the life of the contract, is to develop the right mix of services to be performed either in-house or to be outsourced to a partner. In determining the most appropriate approach, it will be necessary to accommodate:

• FSCS’ ambition to exploit the benefits of a cloud-based environment.

• The potential replacement of our FSCS main claims technology platforms as part of our ongoing Service Transformation.

• FSCS’ desire to embrace, where appropriate, new innovative technologies.

FSCS wishes to implement a partnership which delivers significant value over a longer term than has been the case historically, and with a service provider who share its values and its value for money focus to mutual benefit.

Potential service providers should note that this procurement is not looking to simply re-let the existing contracts but is looking for a long term ‘Strategic Partner’ who can support FSCS to fulfil the CIO Strategy for the future.

The scope of the services is split into three areas, foundation services, transformation services and future services

Foundation services

FSCS requires several services to be in place, or to be available, from the start of the contract. This includes

• Strategic Partnership

• Software Development Lifecycle

• Personnel – Time and Materials

• Hardware and Software

• Microsoft Azure and Office 365 Support.

Transformation Services

In order to deliver FSCS’ strategic vision we recognise there are areas of our technology that require transformation. We expect the transformation to start when the contract starts, and the initial phases to be costed, but for each subsequent phase to be agreed and costed as we move through the transformation. This includes:

• selection, implementation and support of claims platform

• cloud assessment, migration and support

Future services

Future services are areas of technology provision that might be moved into this contract over time but would be agreed on a case by case basis. We have laid out the potential scope of these services, so Suppliers have an upfront view of what additional services might be available over the life of the contract. This includes but not limited to:

• IT service functions

• support for finance solutions

• infrastructure services

• service desk/ITSM tooling.

FSCS may require the supplier to provide additional services in order to meet future changes in demands/needs or new initiatives. Any such modification shall be in the terms of Regulations 72 of the Public Contract Regulations 2015.

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU - Public Sector Directive

Directive 2014/24/EU

Section I: Contracting entity

I.1) Name and addresses

Financial Services Compensation Scheme

Beaufort House, 15 St. Botolph Street

London

EC3A 7QU

UK

Contact person: Chris Sutherland

Telephone: +44 2073758194

E-mail: Procurement@fscs.org.uk

NUTS: UK

Internet address(es)

Main address: http://www.fscs.org.uk

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Economic and financial affairs

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Strategic Technology Partner

Reference number: FSCS 382

II.1.2) Main CPV code

72000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The organisation is embarking on a new strategy for the 2020’s and an ambitious programme to transform the way in which we serve or customers.

As a result, FSCS is looking at whether there is a better way to source its IT services. Our aim is to secure a strategic technology partner who will help us to:

• introduce proven, innovative ways of working to deliver and support our new business strategy;

• accelerate implementation, time to value and confidence behind technology acquisition to support our transformation programme;

• undertake longer term planning and strategy;

• reduce our service transformation delivery risks;

• evolve the skills and capabilities of the CIO Function;

• reduce total costs of ownership;

• access additional resources to deliver improved business outcomes.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 40 000 000.00  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

UNITED KINGDOM.

II.2.4) Description of the procurement

FSCS’ two major IT contracts, application development/test and IT hosting services, are coming to an end. The organisation is embarking on a new strategy for the 2020’s and an ambitious programme to transform the way in which we serve our customers. Although these contracts adequately support the delivery of current operational services, the organisation needs a new strategic technology partner to meet its changing needs for the 2020’s.

As a result, FSCS is looking at evolving the way to source and deliver its IT services. Our aim is to secure a strategic technology partner who will help us to:

• introduce proven, innovative ways of working to deliver and support our new business strategy;

• accelerate implementation, time to value and confidence behind technology acquisition to support our transformation programme;

• undertake longer term planning and strategy;

• reduce our service transformation delivery risks;

• evolve the skills and capabilities of the CIO Function and across FSCS;

• reduce total costs of ownership;

• access additional resources to deliver improved business outcomes.

FSCS currently performs a range of functions in-house, as well as those currently outsourced. FSCS’ aim, over the life of the contract, is to develop the right mix of services to be performed either in-house or to be outsourced to a partner. In determining the most appropriate approach, it will be necessary to accommodate:

• FSCS’ ambition to exploit the benefits of a cloud-based environment.

• The potential replacement of our FSCS main claims technology platforms as part of our ongoing Service Transformation.

• FSCS’ desire to embrace, where appropriate, new innovative technologies.

FSCS wishes to implement a partnership which delivers significant value over a longer term than has been the case historically, and with a service provider who share its values and its value for money focus to mutual benefit.

Potential service providers should note that this procurement is not looking to simply re-let the existing contracts but is looking for a long term ‘Strategic Partner’ who can support FSCS to fulfil the CIO Strategy for the future.

The scope of the services is split into three areas, foundation services, transformation services and future services

Foundation services

FSCS requires several services to be in place, or to be available, from the start of the contract. This includes

• Strategic Partnership

• Software Development Lifecycle

• Personnel – Time and Materials

• Hardware and Software

• Microsoft Azure and Office 365 Support.

Transformation Services

In order to deliver FSCS’ strategic vision we recognise there are areas of our technology that require transformation. We expect the transformation to start when the contract starts, and the initial phases to be costed, but for each subsequent phase to be agreed and costed as we move through the transformation. This includes:

• selection, implementation and support of claims platform

• cloud assessment, migration and support

Future services

Future services are areas of technology provision that might be moved into this contract over time but would be agreed on a case by case basis. We have laid out the potential scope of these services, so Suppliers have an upfront view of what additional services might be available over the life of the contract. This includes but not limited to:

• IT service functions

• support for finance solutions

• infrastructure services

• service desk/ITSM tooling.

FSCS may require the supplier to provide additional services in order to meet future changes in demands/needs or new initiatives. Any such modification shall be in the terms of Regulations 72 of the Public Contract Regulations 2015.

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 70

Cost criterion: Price / Weighting: 30

II.2.11) Information about options

Options: Yes

Description of options:

There will be an option for FSCS to extend the contract on two occasions for a maximum duration of 12 months on each of those occasions, therefore making the effective service term a potential total term of 7 years.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Competitive procedure with negotiation

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2019/S 163-400698

Section V: Award of contract

Contract No: FSCS 382

Title: Strategic Technology Partner

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

23/06/2020

V.2.2) Information about tenders

Number of tenders received: 2

Number of tenders received by electronic means: 2

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Capgemini UK plc

00943935

1 Forge End, Woking

Surrey

GU21 6DB

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 40 000 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

The contract value is an estimate based on the duration including extension options.

To view this notice, please click here:

https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=503528161

GO Reference: GO-2020626-PRO-16771336

VI.4) Procedures for review

VI.4.1) Review body

The Royal Court of Justice

The Strand

London

UK

VI.4.2) Body responsible for mediation procedures

The Royal Court of Justice

The Strand

London

UK

VI.4.4) Service from which information about the review procedure may be obtained

Cabinet Office

70 Whitehall

London

UK

VI.5) Date of dispatch of this notice

26/06/2020


Information added to the notice since publication.

Additional information added to the notice since it's publication.
No further information has been uploaded.
Main Contact: Procurement@fscs.org.uk
Admin Contact: N/a
Technical Contact: N/a
Other Contact: N/a

Commodity Categories

Commodity Categories
IDTitleParent Category
72000000IT services: consulting, software development, Internet and supportComputer and Related Services

Delivery Locations

Delivery Locations
IDDescription
100UK - All

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