Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Post Office Ltd
Finsbury Dials
London
EC2Y9AQ
UK
E-mail: procurement@postoffice.co.uk
NUTS: UKI
Internet address(es)
Main address: www.postoffice.co.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Other: Postal Services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Property Hard and Soft Facilities Management and Security, Grapevine and Business Support Services
Reference number: 2020/S 155-380447
II.1.2) Main CPV code
79993100
II.1.3) Type of contract
Services
II.1.4) Short description
Facilities Management and Security Services for Post Office Limited's portfolio of properties.
Lot 1: Hard Facilities Management Services including HVAC, MEP and Fabric;
Lot 2: Soft Facilities Management Services including cleaning and Office Managed Services;
Lot 3: Security, Grapevine and Business Support Services.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
87 544 054.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Hard FM Services
II.2.2) Additional CPV code(s)
31100000
39170000
42923210
45210000
45213100
45213110
45213112
45213120
45259300
45330000
50324200
79993000
79993100
45314320
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
Services shall be provided on a Nationwide basis — throughout the UK.
II.2.4) Description of the procurement
The Post Office Ltd shall enter into a contract for Lot 1 with a single supplier to provide Hard Facilities Management Services.
The services shall be required at Post Office Limited portfolio of Secure Warehouses, Admin Centres and retail operations.
The Hard FM Supplier shall work closely with the Post Offices Property Team to develop robust, transparent and auditable processes that deliver management information that supports the Post Office’s principles and legal obligations in terms of compliance, cost control and work flow management.
Post Office are likely to continue to franchise branches to independent Postmasters, moving services from standalone Post Offices into retailers premises. Should this take place, there will be a likely significant reduction in the level of spend against the contract.
II.2.5) Award criteria
Quality criterion: Technical criteria
/ Weighting: 60
Cost criterion: Commercial criteria
/ Weighting: 40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The award has been split into 3 lots
Lot 1 — Hard FM;
Lot 2 — Soft FM;
Lot 3 — Security, Grapevine and Business Support Services.
Lot No: 2
II.2.1) Title
Soft Services FM
II.2.2) Additional CPV code(s)
42933000
45112700
55500000
79992000
90500000
90910000
90911000
90922000
79500000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
Services shall be required Nationwide — Throughout the UK.
II.2.4) Description of the procurement
The Post Office Ltd shall enter into a contract for Lot 2 with a single supplier to provide Soft Facilities Management Services. The services shall be required at Post Office Ltd portfolio of Secure Warehouses, Admin Centres and retail operations.
The Supplier shall provide to Post Office the following Services from the Services Commencement Date:
(i) Helpdesk services, including contact handling, routing and recording;
(ii) provision and maintenance of the Supplier’s Portal;
(iii) cleaning services including consumables;
(iv) window cleaning services;
(v) feminine hygiene Services;
(vi) pest control Services;
(vii) horticulture services;
(viii) waste services;
(ix) location support services;
(x) vending and refreshment services;
(xi) catering services;
(xii) removal services;
(xiii) advisory services;
(xiv) The Post Office via their internal portal will provide details of the supplier and their supply chain to Agency branches for them to liaise and directly engage with; and
(xv) Office managed services (OMS).
II.2.5) Award criteria
Quality criterion: Technical criteria
/ Weighting: 60
Cost criterion: Commercial criteria
/ Weighting: 40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Security, Grapevine and Business Support Services
II.2.2) Additional CPV code(s)
31625000
35121000
35121300
35121700
35721000
42923210
50610000
64212200
79711000
79713000
30130000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
The service shall be provided on a UK wide basis (England, Wales, Scotland and Northern Ireland).
II.2.4) Description of the procurement
The Post Office Ltd shall contract for Lot 3 with a single supplier to provide Security, Grapevine and Business Support Services. The services shall be required at Post Office Ltd portfolio of Secure Warehouses, Admin Centres and retail operations.
Post Office is a core part of the critical protection of the national infrastructure and as such it is essential that the Post Office network has the appropriate security controls in place to ensure that it is not affected by security issues that could impact the service it provides to its customers, clients and the community.
II.2.5) Award criteria
Quality criterion: Technical criteria
/ Weighting: 60
Cost criterion: Commercial criteria
/ Weighting: 40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Competitive procedure with negotiation
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2020/S 155-380447
Section V: Award of contract
Lot No: 1
Title: Hard FM Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
28/05/2021
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Atalian Servest AMK Ltd
SC033489
42 Dryden Road, Bilston Ind Estate, Loanhead
Midlothian
EH20 9LZ
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 20 146 075.00
GBP
V.2.5) Information about subcontracting
The contract is likely to be subcontracted
Section V: Award of contract
Lot No: 2
Title: Soft FM Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
28/05/2021
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Atalian Servest Ltd
06355228
Atalian Servest House, Heath Farm Business Centre, Fornham All Saints
Bury St Edmunds
IP28 6LG
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 19 214 947.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
Title: Security, Grapevine and Business Support Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
28/05/2021
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Kings Security Systems Ltd
07706703
4 St Dunstans Technology Park, Off Ripley Street
Bradford
BD4 7HH
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 48 183 032.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
Lot 1 and Lot 2 have been awarded on the basis of a 5 year term with no options to extend. Lot 3 has been awarded on the basis of a 5-year initial term with option to extend by a further 3 years.
VI.4) Procedures for review
VI.4.1) Review body
UK High Court
London
SW1P3BD
UK
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
Following conclusion of the tender and award decision, letters were issued to the successful and unsuccessful tenderers and a 10 day stand still period concluded at the end of Monday 10 May 2021.
VI.5) Date of dispatch of this notice
28/05/2021