Contract award notice – utilities
Section I: Contracting
entity
I.1) Name and addresses
Northumbrian Water Ltd
02366703
Northumbrian Water Ltd, Boldon House, Wheatlands Way, Pity Me, Durham. DH1 5FA
Durham
DH1 5FA
UK
Contact person: Laura McMain
Telephone: +44 7805786518
E-mail: laura.mcmain@nwl.co.uk
Fax: +44 7805786518
NUTS: UKC
Internet address(es)
Main address: www.nwl.co.uk
I.6) Main activity
Water
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Occupational Health and Wellbeing Services
Reference number: NW2331
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
Single provider included the following as core package:
1) Occupational health — pre-employment health screening, physiological therapy service, medical fitness standards, health surveillance, lifestyle health assessments, management referrals;
2) MSK — telephone triage, Remote and face to face treatment, functional restoration programme for complex cases, training – manual handling and body mechanics;
3) Day One Absence reporting;
4) Drug and Alcohol Testing;
5) Employee Assistance Programme;
6) Access to Flu Vaccinations;
7) Eye care Vouchers Mental Health and MSK issues account for over 60 % of absence and spend we need dedicated psychological services including counselling and CBT and specialist MSK physiotherapy services with clinically trained and practicing therapists around NWL locations. They are approx 3100 employees at NWL. Regarding Health Surveillance approx 1700 employees North, 540 Essex and 500 Suffolk. Award will be 2-year contract with option for 36-month extension.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Lowest offer:
/ Highest offer:
II.2) Description
II.2.3) Place of performance
NUTS code:
UKC
UKH14
UKH3
II.2.4) Description of the procurement
Musculoskeletal rehabilitation services volumes are currently in the region of 300 — 400 referrals per year
• telephone triage;
• remote and face to face treatment;
• functional Restoration programme for complex cases;
• training – manual handling and body mechanics, incorporating fit for future health education •Project support and close liaison with HR and H&S Occupational Health;
• pre-employment health checks – remote and face to face for those with role related medical fitness standards and health surveillance requirements;
• medical fitness standards;
• health surveillance;
• lifestyle health assessments;
• management referrals – current volumes of referrals are in the region of 40 per month. Providing advice on absence management, rehabilitation, redeployment and ill health retirement, direct referrals to healthcare scheme such as Back to Health Employee assistance Programme Volumes are based on 3100 employees;
• telephone and face to face counselling;
• life management information;
• online chat facility Day 1 Absence Reporting Software and absence management services for up to 3100 employees;
• software, including full implementation, training, on going maintenance and a helpdesk;
• telephone triage services;
• referral services;
• management information reporting drug and alcohol testing more details provided in tender documents Flu Vaccinations. Vouchers offered to employees below 50 years of age.
II.2.11) Information about options
Options:
Yes
Description of options:
NWL will have the option to extend the framework following the initial 2 year duration for a further three, 12 month periods. The total maximum duration of the framework being 5 years
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Negotiated with call for competition
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement with a single operator.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2020/S 247-615822
Section V: Award of contract
Contract No: NW2331
Title: Occupational Health and Wellbeing Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
02/06/2021
V.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
People Asset Management Ltd
Warrington
UK
NUTS: UKD
The contractor is an SME:
No
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.5) Date of dispatch of this notice
03/06/2021