Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Norfolk County Council
Martineau Lane
NORWICH
NR12DH
UK
Contact person: Julie Ward
Telephone: +44 1603224320
E-mail: sourcingteam@norfolk.gov.uk
NUTS: UKH15
Internet address(es)
Main address: www.norfolk.gov.uk
Address of the buyer profile: http://In-Tendhost.co.uk/norfolkcc/aspx/Home
I.1) Name and addresses
Cheshire West and Chester Council (as Administering Authority of the Cheshire Pension Fund)
Ellesmere Port
UK
E-mail: pensions@cheshirewestandchester.gov.uk
NUTS: UKD6
Internet address(es)
Main address: https://www.cheshirepensionfund.org
I.1) Name and addresses
The Environment Agency (as Administering Authority of the Environment Agency Pension Fund)
Darlington
DL1 1AX
UK
E-mail: info@eapf.org.uk
NUTS: UKC13
Internet address(es)
Main address: www.eapf.org.uk
I.1) Name and addresses
Tameside Metropolitan Borough Council (as Administering Authority of the Greater Manchester Pension Fund)
Droylsden
M43 6SF
UK
E-mail: mail@gmpf.org.uk
NUTS: UKD3
Internet address(es)
Main address: www.gmpf.org.uk
I.1) Name and addresses
City of Wolverhampton Council (as administering authority of the West Midlands Pension Fund)
Wolverhampton
WV1 1XP
UK
E-mail: pensionfundenquiries@wolverhampton.gov.uk
NUTS: UKG39
Internet address(es)
Main address: https://www.wmpfonline.com
I.1) Name and addresses
South Tyneside Council (as Administering Authority of the Tyne & Wear Pension Fund)
South Shields
NE33 9ER
UK
E-mail: pensions@southtyneside.gov.uk
NUTS: UKC22
Internet address(es)
Main address: http://www.twpf.info
I.1) Name and addresses
London Borough of Hackney
Hackney
UK
E-mail: pensions@hackney.gov.uk
NUTS: UKI41
Internet address(es)
Main address: https://hackneypension.co.uk
I.2) Joint procurement
The contract involves joint procurement
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
A Multi-Provider Framework Agreement for the Provision of Pensions Administration Operational Support Services primarily in support of the Local Government Pension Scheme (LGPS)
Reference number: NCCT42210
II.1.2) Main CPV code
66520000
II.1.3) Type of contract
Services
II.1.4) Short description
Norfolk County Council, on its own behalf and on behalf of Cheshire West and Chester Council (as Administering Authority of the Cheshire Pension Fund), The Environment Agency (as Administering Authority of the Environment Agency Pension Fund), Tameside Metropolitan Borough Council (as Administering Authority of the Greater Manchester Pension Fund), City of Wolverhampton Council (as administering authority of the West Midlands Pension Fund), South Tyneside Council (as Administering Authority of the Tyne & Wear Pension Fund) and London Borough of Hackney (the 'Founding Authorities') has let a multi-lot, multi-provider framework agreement for the provision of Pensions Administration Operational Support Services.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
8 000 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Pensions Administration Operational Services
II.2.2) Additional CPV code(s)
66520000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Provision of operational administration services to LGPS Pensions Administrators across a range of Pension Administration work areas, including but not limited to:
• Data Interrogation and rectification, to include the following aspects:
o Data exploration and analysis of member data sets, providing detailed outcome reports and identification of issues and gaps with required resolution activities
o Undertake rectification and remedial data cleansing activities
o Support Funds with data readiness for upcoming projects involving data cleansing activities e.g. McCloud, Pension Dashboards, GMP related projects (e.g. rectification and equalisation) etc.
• Pension Administration project delivery including those arising from legal judgements and legislative changes e.g. support with McCloud projects, employer transfers, Pensions, Administration System implementation support
• Temporary/Ad-hoc general Pensions Administration support including but not limited to:
o Pensioner payroll services
o Benefit Calculations and Member Processing
o Interim staffing support e.g. Pensions Manager
o Employer led LGPS consolidation
o member transfer exercises
o production of member savings statements
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Cost criterion: Price
/ Weighting: 20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Please note there is no guarantee of business.
The figures stated in section II.1.7 do not reflect the true volume of business but the expectation is that £8,000,000 will be procured against the Framework Agreement,
Lot No: 2
II.2.1) Title
Provision of Specialist Pensions Communications and Engagement Services
II.2.2) Additional CPV code(s)
66520000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Provide specialist support to design, develop and deliver effective LGPS multi-channel communications and engagement strategies, including but not limited to;
• Successful targeted member education and engagement programmes
• Brand development and advice
• Measuring the effectiveness and success of engagement, service delivery, user experience and outcomes
• Content and design advice and delivery including use of appropriate language (e.g. Plain English) and compliance with accessibility requirements and standards
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Cost criterion: Price
/ Weighting: 20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Please note there is no guarantee of business.
The figures stated in section II.1.7 do not reflect the true volume of business but the expectation is that £8,000,000 will be procured against the Framework Agreement,
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2021/S 000-030241
Section V: Award of contract
Lot No: 1
Contract No: NCCT42210
Title: Pensions Administration Operational Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
19/04/2022
V.2.2) Information about tenders
Number of tenders received: 10
Number of tenders received from SMEs: 3
Number of tenders received by electronic means: 10
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Aon Solutions UK Ltd
Bristol
UK
NUTS: UKI
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Barnett Waddingham LLP
Longbridge
UK
NUTS: UKG
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Capita Pension Solutions Ltd
London
UK
NUTS: UKI
The contractor is an SME:
No
V.2.3) Name and address of the contractor
EQ Paymaster
Crawley
UK
NUTS: UKJ2
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Heywood Ltd
Altrincham
UK
NUTS: UKD3
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Hymans Robertson LLP
Glasgow
UK
NUTS: UKM82
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Independent Transition Management Ltd
London
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Intellica Ltd
Liverpool
UK
NUTS: UKD
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Isio
Manchester
UK
NUTS: UKD33
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Mercer Ltd
London
UK
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1.00
GBP
/ Highest offer:
2.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Contract No: NCCT42210
Title: Specialist Pensions Communications and Engagement Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
19/04/2022
V.2.2) Information about tenders
Number of tenders received: 11
Number of tenders received from SMEs: 5
Number of tenders received by electronic means: 11
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Acuity Business Solutions
Exeter
UK
NUTS: UKK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Aon Solutions UK Ltd
London
UK
NUTS: UKI
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Barnett Waddingham LLP
Longbridge
UK
NUTS: UKG
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Capital Pension Solutions Ltd
London
UK
NUTS: UKI
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Clay10 Creative Ltd
Hessle
UK
NUTS: UKE12
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Design Consulting Ltd T/A Landscape
London
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
EQ Paymaster
Crawley
UK
NUTS: UKJ2
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Isio
Manchester
UK
NUTS: UKD
The contractor is an SME:
No
V.2.3) Name and address of the contractor
MakingGiants Ltd
London
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Mercer Ltd
London
UK
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1.00
GBP
/ Highest offer:
2.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Norfolk County Council
Norwich
UK
VI.5) Date of dispatch of this notice
06/06/2022