Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
SALISBURY NHS FOUNDATION TRUST
Salisbury Managed Procurement Services
Salisbury
SP2 8BJ
UK
Contact person: Simon Dennis
E-mail: simon.dennis@nhs.net
NUTS: UK
Internet address(es)
Main address: https://nhs.bravosolution.co.uk/nhs_collaborative/web/login.html
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
(AWARD) - Options appraisal for the national collection of incident data on violence and abuse against NHS staff
Reference number: C1546.383
II.1.2) Main CPV code
73000000
II.1.3) Type of contract
Services
II.1.4) Short description
Salisbury NHSFT's Managed Procurement Services are working on behalf of NHS Commissioning Board (NHS England / NHS Improvement) in offering the following opportunity for suppliers :
The NHS People Plan 2020/21 was published in July, with a strong emphasis on 'Looking after our People' - including 23 commitments related to health and wellbeing. One of the NHS People Plan Promise's is that all our people feel supported, safe and secure at work.
"The safety and health of our people is paramount. Leaders across the NHS have a statutory duty of care to prevent and control violence in the workplace - in line with existing legislation - so that people never feel fearful or apprehensive about coming to work."
There is overwhelming evidence regarding the impact that violence, harassment and abuse can have on people's health and wellbeing, affecting mental and physical health. In the most tragic cases, this can result in loss of life or life-changing injuries and psychological issues. For others, it can lead to increased stress and anxiety levels, reduced confidence and resilience, and an impact on their families.
Research shows that staff who experience violence and aggression at work are four times more likely to take sick leave and are more inclined to leave the NHS. The pandemic has arguably compounded the risks of traumatisation for many people, including health care leaders and their teams. There is also an increasing body of evidence highlighting the impact violence and abuse has on patient care.
It is acknowledged that data collection is a powerful tool to assess the scale of the issue allow the NHS to establish a baseline, consider strategies and policy to improve staff safety and measure improvement overtime. However, since NHS Protect was disbanded in 2016 there has been no national NHS wide data collection of incidents relating to violence, harassment and abuse against our NHS colleagues. The only sector that has continued to collect and report on an annual basis is the ambulance service.
Incident data is, however, still collected individually by Trusts but there is no mechanism currently to view and assess the data at a regional or national level to inform future planning, commissioning and future interventions. From a small scale incident data collection exercise conducted in 2021 it was evident from the local data held by a number of Trusts that there are many inconsistencies and gaps around recording and naming conventions in relation to the recording of incidents of violence, harassment and abuse in the workplace and potential causation factors. There is a systemwide need to understand the scale of violence, harassment and abuse against NHS staff, to contribute to the understanding of staff health and wellbeing. It is recognised that in addition to systems currently used at a local level within the NHS, there may be new data collection systems available and solutions may also be reached by harnessing external reporting systems used by other agencies to meet the needs of the NHS.
2 Aim and objective of review 2.1 Aims
The aim of the project is to better understand the tools and resources available to capture incidence of violence, harassment and bullying against the NHS workforce in all healthcare settings at an Integrated Care System, regional and national level.
(Contract now awarded and ITT closed)
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
100 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKC
UKD
UKE
UKF
UKG
UKH
UKI
UKJ
UKK
II.2.4) Description of the procurement
Salisbury NHSFT's Managed Procurement Services are working on behalf of NHS Commissioning Board (NHS England / NHS Improvement) in offering the following opportunity for suppliers :
The NHS People Plan 2020/21 was published in July, with a strong emphasis on 'Looking after our People' - including 23 commitments related to health and wellbeing. One of the NHS People Plan Promise's is that all our people feel supported, safe and secure at work.
"The safety and health of our people is paramount. Leaders across the NHS have a statutory duty of care to prevent and control violence in the workplace - in line with existing legislation - so that people never feel fearful or apprehensive about coming to work."
There is overwhelming evidence regarding the impact that violence, harassment and abuse can have on people's health and wellbeing, affecting mental and physical health. In the most tragic cases, this can result in loss of life or life-changing injuries and psychological issues. For others, it can lead to increased stress and anxiety levels, reduced confidence and resilience, and an impact on their families.
Research shows that staff who experience violence and aggression at work are four times more likely to take sick leave and are more inclined to leave the NHS. The pandemic has arguably compounded the risks of traumatisation for many people, including health care leaders and their teams. There is also an increasing body of evidence highlighting the impact violence and abuse has on patient care.
It is acknowledged that data collection is a powerful tool to assess the scale of the issue allow the NHS to establish a baseline, consider strategies and policy to improve staff safety and measure improvement overtime. However, since NHS Protect was disbanded in 2016 there has been no national NHS wide data collection of incidents relating to violence, harassment and abuse against our NHS colleagues. The only sector that has continued to collect and report on an annual basis is the ambulance service.
Incident data is, however, still collected individually by Trusts but there is no mechanism currently to view and assess the data at a regional or national level to inform future planning, commissioning and future interventions. From a small scale incident data collection exercise conducted in 2021 it was evident from the local data held by a number of Trusts that there are many inconsistencies and gaps around recording and naming conventions in relation to the recording of incidents of violence, harassment and abuse in the workplace and potential causation factors. There is a systemwide need to understand the scale of violence, harassment and abuse against NHS staff, to contribute to the understanding of staff health and wellbeing. It is recognised that in addition to systems currently used at a local level within the NHS, there may be new data collection systems available and solutions may also be reached by harnessing external reporting systems used by other agencies to meet the needs of the NHS.
2 Aim and objective of review 2.1 Aims
The aim of the project is to better understand the tools and resources available to capture incidence of violence, harassment and bullying against the NHS workforce in all healthcare settings at an Integrated Care System, regional and national level.
II.2.5) Award criteria
Quality criterion: As published in procurement documents
/ Weighting: 95
Cost criterion: As published in procurement documents
/ Weighting: 5
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2022/S 000-006548
Section V: Award of contract
Contract No: 32485
Title: Options appraisal for the national collection of incident data on violence and abuse against NHS staff
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
15/06/2022
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Northgate Public Services (UK) Limited
Suite 101, 1st Floor, iMex Centre,
Hemel Hempstead
HP2 7DX
UK
NUTS: UKH
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 100 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
Procurement Scope
The Contracting Authority expressly reserved the right (i) not to award any contract as a result of the procurement process commenced by publication of this notice; and (ii) to make whatever changes it saw fit to the content and structure of the tendering competition; and in no circumstances will the Contracting Authority be liable for any costs incurred by the candidates.
The awarding of a place on the Procurement Outcome does not mean that there is any guarantee of subsequent contracts being awarded. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of potential suppliers. Any orders placed under this Procurement will form a separate contract under the scope of this Framework between the supplier and the specific requesting other contracting body. The Contracting Authority and other contracting bodies utilising the Procurement shall only use electronic portals during the life of the agreement.
Any values that have been provided are only an estimate. We cannot guarantee to suppliers any business through this framework agreement.
The Procurement has been established by Salisbury NHS Foundation Trust, for use by the following bodies (and any future successors to these organisations):
The following Contracting Authorities are entitled to place Orders:
Salisbury NHS Foundation Trust and all bodies listed below :
Central Government Departments, Local Government and Public Corporations :
https://www.gov.uk/government/organisations
Please note Central Government departments may be subject to Government Digital Service approval before using the Framework Agreement.
Local Authorities (England and Wales)
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/791684/List_of_councils_in_England_2019.pdf
National Parks Authorities
https://www.nationalparks.uk/about-us
Educational Establishments in England and Wales, maintained by the Department for Education including Schools, Universities and Colleges listed :
https://www.compare-school-performance.service.gov.uk/schools-by-type?step=default&table=schools®ion=all-england&for=secondary
Police Forces listed by the College of Policing, plus Police Scotland and Police Service of Northern Ireland
https://www.college.police.uk/About/Copyright_Licensing/Pages/Home-Office-police-forces.aspx
Police Forces and Special Police Forces in the United Kingdom, and/or Police and Crime Commissioners (as defined by the Police Reform and Social Responsibility Act 2011) and/or the Police Authorities (as defined in the Police Act 1964, Police Act 1996, Serious Organised Crime and Police Act 2005, Police and Justice Act 2006, Police, Public Order and Criminal Justice (Scotland) Act 2006), and other relevant legislation for the constituent parts of the United Kingdom, for their respective rights and interests
Fire and Rescue Services in the United Kingdom
http://www.fireservice.co.uk/information/ukfrs
http://www.nifrs.org/areas-districts/
http://www.firescotland.gov.uk/your-area.aspx
NHS Bodies England
http://www.nhs.uk/ServiceDirectories/Pages/AcuteTrustListing.aspx
http://www.nhs.uk/ServiceDirectories/Pages/CCGListing.aspx
http://www.nhs.uk/ServiceDirectories/Pages/MentalHealthTrustListing.aspx
http://www.nhs.uk/ServiceDirectories/Pages/CareTrustListing.aspx
http://www.nhs.uk/ServiceDirectories/Pages/AreaTeamListing.aspx
http://www.nhs.uk/ServiceDirectories/Pages/SpecialHealthAuthorityListing.aspx
http://www.nhs.uk/ServiceDirectories/Pages/OtherListing.aspx
Hospices in the UK
https://www.hospiceuk.org/about-hospice-care/find-a-hospice?gclid=CPLU3cD7zdECFdaRGwodNeoDyw
Registered Social Landlords (Housing Associations)
https://www.gov.uk/government/publications/current-registered-providers-of-social-housing
Third Sector and Charities in the United Kingdom
http://www.charitycommission.gov.uk/find-charities/
http://www.oscr.org.uk/search-charity-register/
http://www.charitycommissionni.org.uk/charity-search/
Citizens Advice in the United Kingdom
http://www.citizensadvice.org.uk/index/getadvice.htm
www.cas.org.uk
http://www.citizensadvice.co.uk/
Any corporation established, or a group of individuals appointed to act together, for the specific purpose of meeting needs in the general interest, not having an industrial or commercial character, and (i) financed wholly or mainly by another contracting authority listed above in this section of this Framework Agreement;
(ii) subject to management supervision by another contracting authority listed above in this section of this Framework Agreement; or
(iii) more than half of the board of directors or members of which, or, in the case of a group of individuals, more than half of those individuals, are appointed by another contracting authority listed above in this section of this Framework Agreement
(iv) an association of or formed by one or more of the Contracting Authorities listed above in this section of this Framework Agreement
Entities which are not public sector bodies may also use the Framework Agreement if the Authority is satisfied that:
• such entity is calling-off goods and/or services directly, solely and exclusively in order to satisfy contractual obligations to one or more public sector bodies, all of which are entitled to use the Framework Agreement on their own account;
• all goods to be called-off by it are to be used directly, solely and exclusively to provide goods and/or services at sites occupied by such public sector body(ies); and
• it will pass the benefit of the call-off contract to such public sector body(ies) directly, in full and on a purely "pass-through" basis. Accordingly there must be no mark-up, management fee, service charge or any similar cost solely in relation to the supply of goods and/or services imposed on the relevant public sector body(ies), who must be able to benefit from the terms of the Framework Agreement in a like manner and to the same extent as if using the Framework Agreement on its/their own account.
Any 'bodies governed by public law' which under the Public Contracts Regulations 2015 means bodies that have all of the following characteristics
(a)they are established for the specific purpose of meeting needs in the general interest, not having an industrial or commercial character;
(b) they have legal personality; and
(c) they have any of the following characteristics:-
(i) they are financed, for the most part, by the State, regional or local authorities, or by other bodies governed by public law;
(ii) they are subject to management supervision by those authorities or bodies; or
(iii) they have an administrative, managerial or supervisory board, more than half of whose members are appointed by the State, regional or local authorities, or by other bodies governed by public law.
Terms & Conditions
NHS Terms and Conditions, issued with the ITT, will apply at all times.
Access Charges
There is no charge for Providers to register for inclusion on the Procurement, to access information, or to bid for business via the Procurement.
Each Provider, on a successful award of a contract, will be invoiced an Activity Based Income charge by Salisbury NHSFT Commercial Services. This will be based on a percentage of contract value, and will be clearly advertised with each opportunity.
VI.4) Procedures for review
VI.4.1) Review body
The High Court, England & Wales
London
UK
VI.5) Date of dispatch of this notice
15/06/2022