Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Hartlepool Borough Council
Civic Centre, Victoria Road
Hartlepool
TS24 8AY
UK
Contact person: Mrs Karen Cooper
Telephone: +44 1429523009
E-mail: karen.cooper@hartlepool.gov.uk
NUTS: UKC11
Internet address(es)
Main address: http://www.hartlepool.gov.uk
Address of the buyer profile: http://www.hartlepool.gov.uk
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
www.procontract.due-north.com
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
www.procontract.due-north.com
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Assistive Technological Solutions
Reference number: DN616974
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
The Council is seeking submissions from suitably skilled and experienced organisations to work in partnership to design and build a service to provide assistive technological solutions to support people to maintain their independence in the community and contribute to the prevention of admissions to hospital and into long term residential and nursing care.
The service will be person centred ensuring each recipient has the assistive technology they need to increase their independence and to support them to feel safe whilst reducing the need for unplanned care.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKC11
II.2.4) Description of the procurement
The Council is seeking submissions from suitably skilled and experienced organisations to work in partnership to design and build a service to provide assistive technological solutions to support people to maintain their independence in the community and contribute to the prevention of admissions to hospital and into long term residential and nursing care.
The service will be person centred ensuring each recipient has the assistive technology they need to increase their independence and to support them to feel safe whilst reducing the need for unplanned care.
The service must
provide an immediate personal response service - 24hours a day, 7 days a week including bank holidays
be accredited with the Telecare Service Association (TSA) and respond to all calls in
adherence with guidelines set by the TSA.
triage referrals which require a visit from HBC Direct Care & Support
ensure timely installation of reliable equipment following receipt of referral
provide prompt diagnosis of faulty equipment and either replace or repair within 24 hours.
ensure the system, and all ancillary equipment such as pendants and sensors are tested initially on installation and again at review
monitor utilisation
identify trends for service development and be responsive to changing landscape in technological solutions
identify solutions for individual recipients
complete full migration within 12 months of commencement of the contract
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/09/2022
End:
31/08/2032
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
25/07/2022
Local time: 14:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
29/07/2022
Local time: 14:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.4) Procedures for review
VI.4.1) Review body
Hartlepool Borough Council
Civic Centre, Victoria Road
Hartlepool
TS24 8AY
UK
VI.5) Date of dispatch of this notice
21/06/2022