Contract award notice – utilities
Section I: Contracting
entity
I.1) Name and addresses
FIRST MTR SOUTH WESTERN TRAINS LIMITED
07900320
8th Floor,The Point, 37 North Wharf Road
LONDON
W21AF
UK
Contact person: Ibolya Kormos-spring
Telephone: +44 7971564977
E-mail: ibolya.kormos-spring@swrailway.com
NUTS: UKI32
Internet address(es)
Main address: www.southwesternrailway.com
I.6) Main activity
Railway services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of Station response officers for various SWR stations
II.1.2) Main CPV code
79710000
II.1.3) Type of contract
Services
II.1.4) Short description
Anti-social disorder related incidents on the SWR network have been rising in the last year
and form a large majority of the external delay minutes attributed to SWR in the delay
validation process. The Intention is to place a (agency/contractor) Task Force personnel at
several key locations, at times when historical evidence shows the most disorder incidents
have taken place. These personnel will be tasked with assisting SWR colleagues in deescalating anti-social behaviour on trains and stations in order to reduce delays or potential
delays to SWR train services. Agency staff will be required to hold a SIA badge license and
may rarely from time to time be required to physically remove customers only if necessary.
Day of Operation - Thursday - Sunday
Hours of Operation - 1700hrs to 0100hrs
Home Stations
1. Waterloo
2. Clapham Junction
3. Woking
4. Surbiton
5. Guildford
Page 4 to 8
6. Basingstoke
May be required to move to an alternative location
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Lowest offer:
/ Highest offer:
II.2) Description
II.2.2) Additional CPV code(s)
79710000
II.2.3) Place of performance
NUTS code:
UKI4
UKJ2
UKJ3
II.2.4) Description of the procurement
Anti-social disorder related incidents on the SWR network have been rising in the last year
and form a large majority of the external delay minutes attributed to SWR in the delay
validation process. The Intention is to place a (agency/contractor) Task Force personnel at
Page 5 to 8
several key locations, at times when historical evidence shows the most disorder incidents
have taken place. These personnel will be tasked with assisting SWR colleagues in deescalating anti-social behavior on trains and stations in order to reduce delays or potential
delays to SWR train services. Agency staff will be required to hold a SIA badge license and
may rarely from time to time be required to physically remove customers only if necessary
II.2.5) Award criteria
Cost criterion: Cost element
/ Weighting: 40%
II.2.11) Information about options
Options:
Yes
Description of options:
Option to extend for further 2 years
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Negotiated with call for competition
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2022/S 000-018684
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
18/01/2023
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
STM Group (UK) Limited
05466873
London
UK
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 361 090.08
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
First MTR South Western Trains Limited
London
UK
VI.5) Date of dispatch of this notice
31/05/2023