Contract notice
Section I: Contracting
authority
I.1) Name and addresses
London Metropolitan University
166-220 Holloway Road
London
UK
E-mail: strategic-procurement@londonmet.ac.uk
NUTS: UK
Internet address(es)
Main address: www.londonmet.ac.uk
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
www.in-tendhost.co.uk/londonmetuni
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
www.in-tendhost.co.uk/londonmetuni
Tenders or requests to participate must be sent to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
www.in-tendhost.co.uk/londonmetuni
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Education
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Student Enquiry Management and Conversion Services, Admissions Enquiry Services and Student Engagement and Retention Services
Reference number: LMU2022-1610
II.1.2) Main CPV code
79000000
II.1.3) Type of contract
Services
II.1.4) Short description
The University seeks to appoint a supplier for student enquiry management and conversion services admissions enquiry services student engagement and retention services, for a period of 3 years with the option to extend for a further 2 x 12 month periods . The requirement has been split into the following 3 lots:Lot 1: Enquiry Management (from enquiry to point of application) and Conversion Services (from offer to point of enrolment)Lot 2: Admissions Enquiry Services (for applicants at any point in the admissions process)Lot 3: Student Engagement and Retention Services (for a proportion of enrolled students and identified as ‘at risk’ of dropping out)The key objectives of this contract are to increase enrolment numbers and support improvement of retention and continuation rates throughout the student lifecycle.Further information regarding the University's requirements, including a full specification, can be found within the provided tender documentation.
II.1.6) Information about lots
This contract is divided into lots:
Yes
Tenders may be submitted for all lots
II.2) Description
Lot No: 1
II.2.1) Title
Enquiry Management and Conversion Services
II.2.2) Additional CPV code(s)
79000000
79342300
80300000
79342320
79600000
79342000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
II.2.4) Description of the procurement
Lot 1: Enquiry Management (from enquiry to point of application) and Conversion Services (from offer to point of enrolment)Please see tender documentation for further information.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
Yes
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Lot No: 2
II.2.1) Title
Admission Enquiry Services
II.2.2) Additional CPV code(s)
79000000
79342300
80300000
79342320
79600000
79342000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
II.2.4) Description of the procurement
Lot 2: Admissions Enquiry Services (for applicants at any point in the admissions process)Please see tender documentation for further information.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
Yes
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Lot No: 3
II.2.1) Title
Student Engagement and Retention Services
II.2.2) Additional CPV code(s)
79000000
79342300
80300000
79342320
79600000
79342000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
II.2.4) Description of the procurement
Lot 3: Student Engagement and Retention Services (for a proportion of enrolled students and identified as ‘at risk’ of dropping out)Please see tender documentation for further information.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
Yes
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
03/07/2023
Local time: 15:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
03/07/2023
Local time: 15:00
Place:
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.4) Procedures for review
VI.4.1) Review body
London Metropolitan University
London
UK
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
VI.5) Date of dispatch of this notice
02/06/2023