Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
West Hertfordshire Teaching Hospitals NHS Trust
Watford General Hospital, Vicarage Road
Watford
WD18 0HB
UK
Contact person: Alex Trollope
Telephone: +44 7766160105
E-mail: alex.trollope@nhs.net
NUTS: UKH
Internet address(es)
Main address: https://www.westhertshospitals.nhs.uk/default.asp
Address of the buyer profile: https://www.hertsprocurement.nhs.uk/joomla/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
WHHT - Security Services
Reference number: T/12-21/1160
II.1.2) Main CPV code
79710000
II.1.3) Type of contract
Services
II.1.4) Short description
The West Hertfordshire Teaching Hospitals NHS Trust ("WHHT", "the Authority") sought to procure its Security Service across its mixed multi-site, multi stakeholder portfolio. The initial 5 year contract will have a commencement date of 1 July 2023. <br/><br/>The Security Service provision will be made up of the following sub-services: <br/><br/>1. Security incidents and security service requests;<br/>2. Security patrols;<br/>3. Dedicated security personnel;<br/>4. Liaison with the Authority’s LSMS;<br/>5. Escorting duties;<br/>6. Disaster and emergency response;<br/>7. incident reporting;<br/>8. Crime prevention;<br/>9. Police liaison;<br/>10. Reporting and administration;<br/>11. Authority staff matters and awareness;<br/>12. Monitoring and supervision; and<br/>13. Security Desk.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
10 000 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKH
II.2.4) Description of the procurement
The objectives of this procurement were as follows:<br/>1. The provision of the Security Service which is supportive of, and enhance the diverse core services associated with, the Authority’s property portfolio;<br/>2. Provision of a quality Security Service which represents value for money without compromising on quality and service delivery;<br/>3. A transparent service provision in terms of both task delivery and cost;<br/>4. The provision of continuity of service, processes, systems and procedures across all properties;<br/>5. A consistent service delivery across the Authority’s diverse property portfolios;<br/>6. A partnership approach with the Authority’s other outsourced and directly delivered FM contracts that deliver an integrated FM service provision;<br/>7. A Security Service which understands the explicit and implicit needs and values of the Authority;<br/>8. A collaborative approach to service delivery which interfaces with the Authority’s other FM service providers; <br/>9. A service provider and supply chain members that can effectively manage multi-site stakeholder expectations; and<br/>10. The provision of a flexible service delivery model, that considers the potential change in property footprint scheduled throughout the duration of the contract.<br/><br/>The Authority has appointed a Service Provider who can deliver the above objectives within a healthcare environment, and who will embrace and work in partnership with the Authority and its wider stakeholders, tenants and clients, so future aspirations can be exceeded.<br/><br/>Furthermore, the Authority required a Service Provider that appreciates that expectations and priorities of the Security Service are unique to each type of property, and thus are expected to adopt an approach that is property specific, proactive and responsive.<br/><br/>The Authority’s Car Parking Service was procured as a separate tender to this Security Service tender. An interface agreement will govern the terms of any interface issues between both contracts.<br/><br/>The Watford General Hospital may be subject to potential redevelopment during the contract.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Cost criterion: Commercial
/ Weighting: 40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2022/S 000-002810
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/06/2023
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Crown Security Solutions Ltd
08423599
RT MARKE & CO (69), 69 High Street
Bideford
EX39 2AT
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 7 200 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
The High Court
The Strand
London
WC2A 2LL
UK
Internet address(es)
URL: https://www.judiciary.uk/courts-and-tribunals/high-court/
VI.5) Date of dispatch of this notice
07/06/2023