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Contract Notice

Environmental, Housing Waste and Customer Services ICT System Procurement

  • First published: 13 June 2023
  • Last modified: 13 June 2023
  • Version: N/A
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Contents

Summary

OCID:
ocds-h6vhtk-03d57c
Published by:
Fylde Borough Council
Authority ID:
AA62386
Publication date:
13 June 2023
Deadline date:
17 July 2023
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Fylde is a predominantly rural Borough, covering 166km2, which is situated on the west coast of Lancashire. It is bounded to the north by Wyre Council and the estuary of the River Wyre, to the north-west by the densely populated urban area of Blackpool, to the east by Preston and to the south by the Ribble Estuary. Fylde has a population of approximately 78,000.

The coastline is one of the dominant features of the Borough and is the setting for the majority of its urban areas. The largest towns, Lytham and St Anne’s together have a reputation as a high-quality resort with their significant visitor attractions along with their distinctive seafronts.

The administrative base of Council is located in St. Annes. Like many other public sector organisations, Fylde Council has experienced a significant amount of change in recent years as the pace of modernisation in public services has increased. The Council has worked closely with the community to establish corporate priorities and objectives.

Fylde Council currently uses the Civica APP (Flare) information management system to support the work of a range of service areas including environmental, housing, waste and recycling, and customer services. Fylde Council also use Lalpac for licensing services, ESB for housing standards and Abavus (My Council Services) for a variety of customer engagement, reporting and transactional services, including online payments. The Council are looking to reduce the number of systems that it uses and are looking for a system which caters for the functions set out below.

The teams are based primarily at Fylde Town Hall with the waste and recycling services based out of our depot site at Snowdon Road.

There are 14 members of staff in the Environmental Services department, 6 in Housing Services, 8 in Waste Services and 11 in Customer services. The system needs to provide access to all these members of staff at the same time.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Fylde Borough Council

Town Hall, St. Annes Road West

Lytham St. Annes

FY8 1LW

UK

Contact person: Mr Ben McCabe

Telephone: +44 1253658615

E-mail: ben.mccabe@fylde.gov.uk

NUTS: UKD4

Internet address(es)

Main address: https://new.fylde.gov.uk/

Address of the buyer profile: https://new.fylde.gov.uk/

I.3) Communication

Access to the procurement documents is restricted. Further information can be obtained at:

https://procontract.due-north.com/Opportunities/Index


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://procontract.due-north.com/Login


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Environmental, Housing Waste and Customer Services ICT System Procurement

Reference number: DN670836

II.1.2) Main CPV code

72000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The Council are looking to procure a replacement ICT system for the following functions:

Environmental health (Food Safety, Health & Safety, Licensing, Environmental Protection, Community Enforcement, Dog Warden service)

Housing (Housing Standards and Disabled Facilities Grants)

Customer services

Waste services

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKD4

II.2.4) Description of the procurement

Fylde is a predominantly rural Borough, covering 166km2, which is situated on the west coast of Lancashire. It is bounded to the north by Wyre Council and the estuary of the River Wyre, to the north-west by the densely populated urban area of Blackpool, to the east by Preston and to the south by the Ribble Estuary. Fylde has a population of approximately 78,000.

The coastline is one of the dominant features of the Borough and is the setting for the majority of its urban areas. The largest towns, Lytham and St Anne’s together have a reputation as a high-quality resort with their significant visitor attractions along with their distinctive seafronts.

The administrative base of Council is located in St. Annes. Like many other public sector organisations, Fylde Council has experienced a significant amount of change in recent years as the pace of modernisation in public services has increased. The Council has worked closely with the community to establish corporate priorities and objectives.

Fylde Council currently uses the Civica APP (Flare) information management system to support the work of a range of service areas including environmental, housing, waste and recycling, and customer services. Fylde Council also use Lalpac for licensing services, ESB for housing standards and Abavus (My Council Services) for a variety of customer engagement, reporting and transactional services, including online payments. The Council are looking to reduce the number of systems that it uses and are looking for a system which caters for the functions set out below.

The teams are based primarily at Fylde Town Hall with the waste and recycling services based out of our depot site at Snowdon Road.

There are 14 members of staff in the Environmental Services department, 6 in Housing Services, 8 in Waste Services and 11 in Customer services. The system needs to provide access to all these members of staff at the same time.

II.2.5) Award criteria

Criteria below:

Quality criterion: Quality / Weighting: 60

Price / Weighting:  40

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: Yes

Description of renewals:

60 month extension is available by agreement between both parties, as described in the

tender documentation.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 17/07/2023

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 18/07/2023

Local time: 12:00

Information about authorised persons and opening procedure:

Procurement Officer will verify the tenders and break the seal on the

procurement portal

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

High Court of England and Wales

London

UK

VI.5) Date of dispatch of this notice

12/06/2023

Coding

Commodity categories

ID Title Parent category
72000000 IT services: consulting, software development, Internet and support Computer and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
ben.mccabe@fylde.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.