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03 Contract Award Notice - Successful Supplier(s)

Provision of Network Support Services

  • First published: 16 June 2023
  • Last modified: 16 June 2023

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-kuma6s-071571
Published by:
Cardiff and Vale College
Authority ID:
AA0421
Publication date:
16 June 2023
Deadline date:
-
Notice type:
03 Contract Award Notice - Successful Supplier(s)
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

Cardiff and Vale College are looking to outsource their IT Services Department. The managed service will be responsible for all aspects of IT within the college e.g. all IT Infrastructure, devices and software; 1st, 2nd and 3rd line user and technical support; asset management; backup solution; VOIP; mobile device management and printing. It is really important to the college that the new IT Services Department has an outstanding customer satisfaction from staff and students while providing value for money. The College is looking for flexible working hours to meet the needs of the business ensuring there is an out of core business hours service for key services/systems. CPV: 72600000, 72500000, 72510000, 72514000, 72540000, 72541000, 72590000, 72600000, 72610000, 72611000, 72700000, 80533100.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Cardiff and Vale College

Colcot Road

Barry

CF62 8YJ

UK

Contact person: Alex Ley

Telephone: +44 2920250250

E-mail: tenders@cavc.ac.uk

NUTS: UKL22

Internet address(es)

Main address: https://cavc.ac.uk/en

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.4) Type of the contracting authority

Other: Further Education Provider

I.5) Main activity

Education

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Provision of Network Support Services

Reference number: CAVC-IT-17-012

II.1.2) Main CPV code

72600000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Cardiff and Vale College are looking to outsource their IT Services Department.

The managed service will be responsible for all aspects of IT within the college e.g. all IT Infrastructure, devices and software; 1st, 2nd and 3rd line user and technical support; asset management; backup solution; VOIP; mobile device

management and printing.

It is really important to the college that the new IT Services Department has an outstanding customer satisfaction from staff and students while providing value for money.

The College is looking for flexible working hours to meet the needs of the business ensuring there is an out of core business hours service for key services/systems.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 1 188 930.30  GBP

II.2) Description

II.2.2) Additional CPV code(s)

72500000

72510000

72514000

72540000

72541000

72590000

72600000

72610000

72611000

72700000

80533100

II.2.3) Place of performance

NUTS code:

UKL22


Main site or place of performance:

Cardiff and The Vale of Glamorgan

II.2.4) Description of the procurement

Cardiff and Vale College are looking to outsource their IT Services Department.

The managed service will be responsible for all aspects of IT within the college e.g. all IT Infrastructure, devices and software; 1st, 2nd and 3rd line user and technical support; asset management; backup solution; VOIP; mobile device management and printing.

It is really important to the college that the new IT Services Department has an outstanding customer satisfaction from staff and students while providing value for money.

The College is looking for flexible working hours to meet the needs of the business ensuring there is an out of core business hours service for key services/systems.

II.2.5) Award criteria

Quality criterion: Practical Considerations & Technical Standard / Weighting: 20

Quality criterion: Contract Management and Support / Weighting: 10

Quality criterion: Quality Management Proposals / Weighting: 10

Quality criterion: References and Other Added Value / Weighting: 20

Quality criterion: Presentations / Weighting: 20

Price / Weighting:  20

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2017/S 224-466277

Section V: Award of contract

Contract No: CAVC-IT-17-012

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

09/08/2018

V.2.2) Information about tenders

Number of tenders received: 2

Number of tenders received from SMEs: 2

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 2

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Circle IT Solutions

Brook House, Lime Tree Court, Mulberry Drive Cardiff Gate Business Park

Cardiff

CF236AB

UK

NUTS: UKL22

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 118 930.30  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

Award added in retrospect. Wasn't aware previous posting hadn't been succesful.

(WA Ref:132369)

VI.4) Procedures for review

VI.4.1) Review body

High Court

Royal Courts of Justice, The Strand

London

WC2A 2LL

UK

E-mail: tenders@cavc.ac.uk

Internet address(es)

URL: https://cavc.ac.uk/en

VI.5) Date of dispatch of this notice

14/06/2023

Coding

Commodity categories

ID Title Parent category
72541000 Computer expansion services Computer upgrade services
72514000 Computer facilities management services Computer-related management services
72700000 Computer network services IT services: consulting, software development, Internet and support
72600000 Computer support and consultancy services IT services: consulting, software development, Internet and support
72610000 Computer support services Computer support and consultancy services
80533100 Computer training services Computer-user familiarisation and training services
72540000 Computer upgrade services Computer-related services
72510000 Computer-related management services Computer-related services
72590000 Computer-related professional services Computer-related services
72500000 Computer-related services IT services: consulting, software development, Internet and support
72611000 Technical computer support services Computer support services

Delivery locations

ID Description
1022 Cardiff and Vale of Glamorgan

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
04 October 2017
Notice type:
01 Prior Information Notice (PIN)
Authority name:
Cardiff and Vale College
Publication date:
22 November 2017
Deadline date:
08 January 2018 00:00
Notice type:
02 Contract Notice
Authority name:
Cardiff and Vale College
Publication date:
29 November 2017
Notice type:
14 Corrigendum
Authority name:
Cardiff and Vale College
Publication date:
13 February 2018
Deadline date:
26 February 2018 00:00
Notice type:
Stage 2
Authority name:
Cardiff and Vale College
Publication date:
16 June 2023
Notice type:
03 Contract Award Notice - Successful Supplier(s)
Authority name:
Cardiff and Vale College

About the buyer

Main contact:
tenders@cavc.ac.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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