Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Devon County Council
County Hall, Topsham Road
Exeter
EX2 4QD
UK
Contact person: Miss Chloe Staddon
Telephone: +44 1392381258
E-mail: chloe.staddon@devon.gov.uk
NUTS: UKK4
Internet address(es)
Main address: http://www.devon.gov.uk
Address of the buyer profile: http://www.devon.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
CP2243-23 Business Support Framework 2023
Reference number: DN687111
II.1.2) Main CPV code
79000000
II.1.3) Type of contract
Services
II.1.4) Short description
Devon County Council (DCC) is reletting its Business Support Framework to deliver business support in the Devon area and other economic geographies, potentially including: the Heart of the South West (HotSW); the Great South West; and a new Combined Authority under devolution.
The framework is commissioned and managed by DCC, acting as the lead and responsible body, but will also be available (following approval from DCC) to Somerset Council, Members of the Devon and Cornwall Procurement Partnership (D&CPP), the Heart of the South West Local Enterprise Partnership (HotSW LEP), and the new Combined Authority under devolution. For funding that requires a quick turnaround, the Business Support Framework will facilitate the quick mobilisation of business support programmes with suppliers who have already been pre-approved.
The Business Support Framework is split into six Lots. Suppliers may bid for more than one Lot.
Lot 1: Business support and growth – delivering holistic business support for all types of businesses and social enterprises at all stages of the business life cycle, including a comprehensive range of diagnostic support, subject-specific support, and essential growth and planning support.
Lot 2: Academic investigation and evaluation support – undertaking bespoke analysis and research of sectors, business support need and programmes. Outputs from suppliers will include a mixture of written reports, research data, and appropriate visuals, as well as potential presentations to officers, members, associated boards, and other parties involved in any of the project work.
Lot 3: Specialist business support – providing specialist services and business support across all sectors, including farming and agriculture, on a variety of topics unique to specific sectors or business development. Themes include diversity in business, green business support, business and family succession planning, routes to market and procurement, and technological and digital business support.
Lot 4: Productivity and skills – providing support for developing a more productive and skilled workforce, including supporting employers and organisations to plan and invest well, develop leadership and management, support recruitment and retention, and identify training needs in addition to accessing appropriate qualifications and/or training.
Lot 5: Farming and agricultural business support – providing support to farming and agricultural businesses at all stages of the business life cycle. Suppliers should be equipped to understand the opportunities for funding and farming practice and have a comprehensive knowledge of the sector in its broadest sense (which includes forestry, horticulture, aquaculture, regenerative land management, agri-tech and innovation).
Lot 6: Marketing and communication support – providing specialist marketing and promotion support for business support programmes. Outputs from suppliers may include the creation and delivery of a multi-media marketing and communications campaign, supplying a comprehensive suite of multi-media assets, a communication and branding plan to drive traffic to sign-up pages, brand development, in addition to analysis and campaign reporting on targeting specific audience(s), trend analysis, market research, and campaign evaluation.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
6 000 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Business support and growth
II.2.2) Additional CPV code(s)
79000000
80000000
II.2.3) Place of performance
NUTS code:
UKK
II.2.4) Description of the procurement
Delivering holistic business support for all types of businesses and social enterprises at all stages of the business life cycle, including a comprehensive range of diagnostic support, subject-specific support, and essential growth and planning support. Delivery of support can be provided through workshops and 1:1s.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The framework arrangement is awarded for an initial period of 24 months, finishing on the 30th May 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 30th May 2028.
Lot No: 2
II.2.1) Title
Academic investigation and evaluation support
II.2.2) Additional CPV code(s)
79000000
80000000
II.2.3) Place of performance
NUTS code:
UKK
II.2.4) Description of the procurement
Undertaking bespoke analysis and research of sectors, business support need and programmes. Outputs from suppliers will include a mixture of written reports, research data, and appropriate visuals, as well as potential presentations to officers, members, associated boards, and other parties involved in any of the project work.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The framework arrangement is awarded for an initial period of 24 months, finishing on the 30th May 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 30th May 2028.
Lot No: 3.1
II.2.1) Title
Specialist business support - diversity in business
II.2.2) Additional CPV code(s)
79000000
80000000
II.2.3) Place of performance
NUTS code:
UKK
II.2.4) Description of the procurement
Providing specialist services and business support across all sectors, including farming and agriculture, on a variety of topics unique to specific sectors or business development.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The framework arrangement is awarded for an initial period of 24 months, finishing on the 30th May 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 30th May 2028.
Lot No: 3.2
II.2.1) Title
Specialist business support - green business support
II.2.2) Additional CPV code(s)
79000000
80000000
II.2.3) Place of performance
NUTS code:
UKK
II.2.4) Description of the procurement
Providing specialist services and business support across all sectors, including farming and agriculture, on a variety of topics unique to specific sectors or business development.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The framework arrangement is awarded for an initial period of 24 months, finishing on the 30th May 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 30th May 2028.
Lot No: 3.3
II.2.1) Title
Specialist business support - business and family succession planning
II.2.2) Additional CPV code(s)
79000000
80000000
II.2.3) Place of performance
NUTS code:
UKK
II.2.4) Description of the procurement
Providing specialist services and business support across all sectors, including farming and agriculture, on a variety of topics unique to specific sectors or business development.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The framework arrangement is awarded for an initial period of 24 months, finishing on the 30th May 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 30th May 2028.
Lot No: 3.4
II.2.1) Title
Specialist business support - routes to market and procurement
II.2.2) Additional CPV code(s)
79000000
80000000
II.2.3) Place of performance
NUTS code:
UKK
II.2.4) Description of the procurement
Providing specialist services and business support across all sectors, including farming and agriculture, on a variety of topics unique to specific sectors or business development.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The framework arrangement is awarded for an initial period of 24 months, finishing on the 30th May 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 30th May 2028.
Lot No: 3.5
II.2.1) Title
Lot 3.5: Specialist business support - technological and digital business support
II.2.2) Additional CPV code(s)
79000000
80000000
II.2.3) Place of performance
NUTS code:
UKK
II.2.4) Description of the procurement
Providing specialist services and business support across all sectors, including farming and agriculture, on a variety of topics unique to specific sectors or business development.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The framework arrangement is awarded for an initial period of 24 months, finishing on the 30th May 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 30th May 2028.
Lot No: 4
II.2.1) Title
Productivity and skills
II.2.2) Additional CPV code(s)
79000000
80000000
II.2.3) Place of performance
NUTS code:
UKK
II.2.4) Description of the procurement
Providing support for developing a more productive and skilled workforce, including supporting employers and organisations to plan and invest well, develop leadership and management, support recruitment and retention, and identify training needs in addition to accessing appropriate qualifications and/or training.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The framework arrangement is awarded for an initial period of 24 months, finishing on the 30th May 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 30th May 2028.
Lot No: 5
II.2.1) Title
Farming and agricultural business support
II.2.2) Additional CPV code(s)
79000000
80000000
II.2.3) Place of performance
NUTS code:
UKK
II.2.4) Description of the procurement
Providing support to farming and agricultural businesses at all stages of the business life cycle. Suppliers should be equipped to understand the opportunities for funding and farming practice and have a comprehensive knowledge of the sector in its broadest sense (which includes forestry, horticulture, aquaculture, regenerative land management, agri-tech and innovation).
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The framework arrangement is awarded for an initial period of 24 months, finishing on the 30th May 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 30th May 2028.
Lot No: 6
II.2.1) Title
Marketing and communication support
II.2.2) Additional CPV code(s)
79000000
80000000
II.2.3) Place of performance
NUTS code:
UKK
II.2.4) Description of the procurement
Providing specialist marketing and promotion support for business support programmes. Outputs from suppliers may include the creation and delivery of a multi-media marketing and communications campaign, supplying a comprehensive suite of multi-media assets, a communication and branding plan to drive traffic to sign-up pages, brand development, in addition to analysis and campaign reporting on targeting specific audience(s), trend analysis, market research, and campaign evaluation.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The framework arrangement is awarded for an initial period of 24 months, finishing on the 30th May 2026. There is an option to extend this framework arrangement for a further period totalling 24 months, finishing on the 30th May 2028.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-030276
Section V: Award of contract
Lot No: 1
Title: CP2243-23 Business Support Framework 2023 - Lot 1: Business support and growth
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
29/05/2024
V.2.2) Information about tenders
Number of tenders received: 13
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
YTKO Limited
Nicholas House, River Front
Enfield
EN1 3FG
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
West Devon Business Information Point Limited
17 The Lakeside, Barton Marina, Barton Turn
Barton-Under-Needwood
DE13 8FN
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Libraries Unlimited Enterprises Limited
Exeter Library, Castle Street
Exeter
EX4 3PQ
UK
NUTS: UKK4
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Like Us (NE) Limited
Unit 2 Evolution Wynyard Avenue, Wynyard
Billingham
TS22 5TB
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Town Square Spaces Ltd
Fusion House, Caerphilly Business Park
Caerphilly
CF83 3ED
UK
NUTS: UKL
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Justelle Marketing and Media Ltd
51 St. Michaels Avenue
Yeovil
BA21 4LF
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Empiric Partners
Hill Osborne Tower House, Parkstone Road
Poole
BH15 2JH
UK
NUTS: UKK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
GWE Business West Limited
Leigh Court Business Centre Pill Road, Abbots Leigh
Bristol
BS8 3RA
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1 000 000.00
GBP
/ Highest offer:
2 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: CP2243-23 Business Support Framework 2023 - Lot 2: Academic investigation and evaluation support
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
29/05/2024
V.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Southern Horizons (UK) Ltd
Saltash
PL12 6JW
UK
NUTS: UKK3
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Wavehill Ltd
Ceredigion
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
50 000.00
GBP
/ Highest offer:
250 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3.1
Title: CP2243-23 Business Support Framework 2023 - Lot 3.1: Specialist business support - diversity in business
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
29/05/2024
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
YTKO Limited
Enfield
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
West Devon Business Information Point Limited
Barton-Under-Needwood
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Libraries Unlimited Enterprises Limited
Exeter
UK
NUTS: UKK4
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
50 000.00
GBP
/ Highest offer:
100 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3.2
Title: CP2243-23 Business Support Framework 2023 - Lot 3.2: Specialist business support - green business support
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
29/05/2024
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
YTKO Limited
Enfield
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
West Devon Business Information Point Limited
Barton-Under-Needwood
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Libraries Unlimited Enterprises Limited
Exeter
UK
NUTS: UKK4
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
50 000.00
GBP
/ Highest offer:
100 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3.3
Title: CP2243-23 Business Support Framework 2023 - Lot 3.3: Specialist business support - business and family succession planning
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
29/05/2024
V.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
West Devon Business Information Point Limited
Barton-Under-Needwood
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
P&Z Consulting Ltd
Hornchurch
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
50 000.00
GBP
/ Highest offer:
100 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3.4
Title: CP2243-23 Business Support Framework 2023 - Lot 3.4: Specialist business support - routes to market and procurement
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
29/05/2024
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
YTKO Limited
Enfield
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
West Devon Business Information Point Limited
Barton-Under-Needwood
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
P&Z Consulting Ltd
Hornchurch
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
50 000.00
GBP
/ Highest offer:
100 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3.5
Title: CP2243-23 Business Support Framework 2023 - Lot 3.5: Specialist business support - technological and digital business support
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
29/05/2024
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
West Devon Business Information Point Limited
Barton-Under-Needwood
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
YTKO Limited
Enfield
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Empiric Partners
Poole
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
50 000.00
GBP
/ Highest offer:
100 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 4
Title: CP2243-23 Business Support Framework 2023 - Lot 4: Productivity and skills
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
29/05/2024
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
YTKO Limited
Enfield
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
P&Z Consulting Ltd
Hornchurch
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
West Devon Business Information Point Limited
Barton-Under-Needwood
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
500 000.00
GBP
/ Highest offer:
1 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 5
Title: CP2243-23 Business Support Framework 2023 - Lot 5: Farming and agricultural business support
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
29/05/2024
V.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
YTKO Limited
Enfield
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
West Devon Business Information Point Limited
Barton-Under-Needwood
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
P&Z Consulting Ltd
Hornchurch
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1 000 000.00
GBP
/ Highest offer:
2 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 6
Title: CP2243-23 Business Support Framework 2023 - Lot 6: Marketing and communication support
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
29/05/2024
V.2.2) Information about tenders
Number of tenders received: 6
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Program Limited
Exeter
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Analogy PR LLP
Chester
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
One Voice Media and PR Ltd
Exeter
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Blueberry Marketing
Leeds
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
P&Z Consulting Ltd
Hornchurch
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
50 000.00
GBP
/ Highest offer:
250 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
The High Court of Justice
The Royal Court of Justice, The Strand
London
WC2A 2LL
UK
VI.5) Date of dispatch of this notice
31/05/2024