Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
West Yorkshire Combined Authority
8876556
Wellington House, 40-50 Wellington Street
Leeds
LS1 2DE
UK
E-mail: commercialteam@westyorks-ca.gov.uk
NUTS: UKE
Internet address(es)
Main address: https://www.westyorks-ca.gov.uk
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103257
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Systems Partner to Develop a Customer Relationship Management Application
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
This is a republication of 48112 - MCA Digital Customer Relationship Management.
The Combined Authority is investing in technology to transform how it, and its Local Authority partners, engage with and support businesses and individuals with support and funding. The development of the system aligns with the Combined Authority’s position as a Microsoft House and the benefits this brings in terms of interoperability of systems and ease of use for employees.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
200 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
72000000
II.2.3) Place of performance
NUTS code:
UKE
II.2.4) Description of the procurement
Procurement of a new Customer Relationship Management (CRM) system, to be built using the Microsoft stack, to manage the effective delivery of the Combined Authority’s support to businesses and individuals.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60%
Quality criterion: Social Value
/ Weighting: 10%
Price
/ Weighting:
30%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-027947
Section V: Award of contract
Contract No: 1
Title: Systems Partner to Develop a Customer Relationship Management Application
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
25/03/2024
V.2.2) Information about tenders
Number of tenders received: 15
Number of tenders received by electronic means: 15
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Blacklight Software ltd
Blacklight Software ltd
4 South Park Way
Wakefield
WF2 0XJ
UK
E-mail: dylan.hayes@blacklightsoftware.com
NUTS: UKE4
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 194 150.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
High Court of England and Wales
London
UK
VI.5) Date of dispatch of this notice
03/06/2024