Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS CAMBRIDGESHIRE AND PETERBOROUGH INTEGRATED CARE BOARD (ICB)
QUE
Gemini House, Bartholomew's Walk, Cambridgeshire Business Park, Angel Drove, Ely, Cambridgeshire CB7 4EA
Ely
CB7 4EA
UK
Contact person: Paulo Sousa-Cabral
E-mail: paulo.sousa-cabral@nhs.net
NUTS: UKH12
Internet address(es)
Main address: https://www.cpics.org.uk/
Address of the buyer profile: https://www.cpics.org.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
PROVISION OF PATIENT TRANSPORT SERVICES (PTS) FOR THE CAMBRIDGESHIRE AND PETERBOROUGH INTEGRATED CARE BOARD (ICB
Reference number: WHISP-187
II.1.2) Main CPV code
85112000
II.1.3) Type of contract
Services
II.1.4) Short description
The ICB has re-designed the way Patient Transport Services are specified in Cambridgeshire and Peterborough. They are looking for stand-alone services for specific cohorts of patients which have varying needs.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
117 164 911.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Lot 1 - Specialist Transport and Non- planned (STAN)
II.2.2) Additional CPV code(s)
85143000
II.2.3) Place of performance
NUTS code:
UKH11
UKH12
II.2.4) Description of the procurement
This service will provide eligible patients with transport for the following types: Discharges, including ED; Interfacility Transfers; High Dependency Transfers; End of Life (EoL); Bariatric (excluding Renal Dialysis Bariatric).
The service provider will be an integral partner across the system and their service will have a significant impact on the performance of patient flow across the healthcare system.
The Provider will be required to work in collaboration with the other providers of the overall PTS service to ensure a seamless and high quality service is delivered to all service users.
II.2.5) Award criteria
Quality criterion: SERVICE DELIVERY
/ Weighting: 20.25
Quality criterion: MOBILISATION
/ Weighting: 4.5
Quality criterion: QUALITY AND GOVERNANCE
/ Weighting: 8
Quality criterion: WORKFORCE
/ Weighting: 4
Quality criterion: IM&T
/ Weighting: 4.5
Quality criterion: INFORMATION GOVERNANCE
/ Weighting: 3
Quality criterion: PATIENT & STAKEHOLDER EXPERIENCE, ENGAGEMENT & COMMUNICATION
/ Weighting: 3.75
Quality criterion: SOCIAL VALUE
/ Weighting: 10
Quality criterion: FINANCIAL MODEL
/ Weighting: 40
Cost criterion: 1. Contract Value
/ Weighting: 20
Cost criterion: 2. Cash flow
/ Weighting: 10
Cost criterion: 3. ITT Correlation
/ Weighting: 5
Cost criterion: 4. Net zero/Carbon Reduction Savings
/ Weighting: 5
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Lot 2 - Planned Patient Transport Service (PPTS)
II.2.2) Additional CPV code(s)
85112200
85143000
II.2.3) Place of performance
NUTS code:
UKH11
UKH12
II.2.4) Description of the procurement
The service will provide transport to the patients whose journeys are planned in advance, such as Renal Dialysis, Community Mental Health, Outpatients, Admissions. The service will ensure that patients and service user are picked up and collected in a timely manner, with regular and accurate reminders and estimated time of arrival.
The Provider will be required to work in collaboration with the other providers of the overall PTS service to ensure a seamless and high quality service is delivered to all service users.
II.2.5) Award criteria
Quality criterion: SERVICE DELIVERY
/ Weighting: 20.25
Quality criterion: MOBILISATION
/ Weighting: 4.5
Quality criterion: QUALITY AND GOVERNANCE
/ Weighting: 8
Quality criterion: WORKFORCE
/ Weighting: 4
Quality criterion: IM&T
/ Weighting: 4.5
Quality criterion: INFORMATION GOVERNANCE
/ Weighting: 3
Quality criterion: EQUALITIES
/ Weighting: 2
Quality criterion: PATIENT & STAKEHOLDER EXPERIENCE, ENGAGEMENT & COMMUNICATION
/ Weighting: 3.75
Quality criterion: SOCIAL VALUE
/ Weighting: 10
Quality criterion: FINANCIAL MODEL
/ Weighting: 40
Cost criterion: 1. Contract Value
/ Weighting: 20
Cost criterion: 2. Cash flow
/ Weighting: 10
Cost criterion: 3. ITT Correlation
/ Weighting: 5
Cost criterion: 4. Net zero/Carbon Reduction Savings
/ Weighting: 5
II.2.11) Information about options
Options:
Yes
Description of options:
Possibility of extending the term for another 5 years beyond the initial contracted term at the ICB's discretion
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Lot 3 - Booking Eligibility Centre (BEC)
II.2.2) Additional CPV code(s)
85141220
II.2.3) Place of performance
NUTS code:
UKH11
UKH12
II.2.4) Description of the procurement
This service will handle all telephony Eligibility Assessments and Bookings during core hours and direct calls appropriately to the Transport Providers (Lot 1 and 2) outside of these hours. They will provide a customer service/enquiry service and work in collaboration with the two transport services to ensure a seamless high quality Patient Transport Service is delivered across the healthcare system.
II.2.5) Award criteria
Quality criterion: SERVICE DELIVERY
/ Weighting: 20.25
Quality criterion: MOBILISATION
/ Weighting: 6
Quality criterion: QUALITY AND GOVERNANCE
/ Weighting: 7.5
Quality criterion: WORKFORCE
/ Weighting: 3
Quality criterion: IM&T
/ Weighting: 5
Quality criterion: INFORMATION GOVERNANCE
/ Weighting: 3
Quality criterion: EQUALITIES
/ Weighting: 2
Quality criterion: PATIENT & STAKEHOLDER EXPERIENCE, ENGAGEMENT & COMMUNICATION
/ Weighting: 3.25
Quality criterion: SOCIAL VALUE
/ Weighting: 10
Quality criterion: FINANCIAL MODEL
/ Weighting: 40
Cost criterion: 1. Contract Value
/ Weighting: 20
Cost criterion: 2. Cash flow
/ Weighting: 10
Cost criterion: 3. ITT Correlation
/ Weighting: 5
Cost criterion: 4. Net zero/Carbon Reduction Savings
/ Weighting: 5
II.2.11) Information about options
Options:
Yes
Description of options:
Possibility of extending the term for another 5 years beyond the initial contracted term at the ICB's discretion
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-017257
Section V: Award of contract
Lot No: Lot 1
Title: Specialist Transport and Non- planned
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/01/2024
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
ERS Transition - trading as EMED Group Limited
10783395
Leeds
UK
NUTS: UKE42
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 32 572 803.02
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 2
Title: Planned Patient Transport Service
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
22/01/2024
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
ERS Transition - trading as EMED Group Limited
10783395
Leeds
UK
NUTS: UKE42
Internet address(es)
URL: https://www.emedgroup.co.uk/
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 71 928 911.31
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 3
Title: Booking Eligibility Centre
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
22/01/2024
V.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
ERS Transition - trading as EMED Group Limited
10783395
Leeds
UK
NUTS: UKE42
Internet address(es)
URL: https://www.emedgroup.co.uk/
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 10 182 169.96
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
NHS Cambridgeshire & Peterborough ICB
ELy
UK
VI.5) Date of dispatch of this notice
24/06/2024