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Contract Award Notice

The Provision of a Microsoft Service Delivery Partner for Welsh Government

  • First published: 02 June 2025
  • Last modified: 02 June 2025
  • Record interest

     

  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-kuma6s-151720
Published by:
Caerphilly County Borough Council
Authority ID:
AA0272
Publication date:
02 June 2025
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

A contract has been awarded for a service partner that will provide a managed service for the Welsh Government Microsoft tenant, which provides educational tools and services to schools across Wales. This initiative ensures that all learners have access to the same tools, promoting equity in education. The integration of Microsoft services within the Hwb Programme exemplifies the commitment to enhance digital learning and ensure all learners have the necessary support to succeed. The service partner will manage the maintenance and configuration of the Hwb Microsoft 365 (M365) tenant with a focus on maintaining, securing, and optimising the environment for all users, as well as improving the resilience and responsiveness of the support service available to local authorities.

Full notice text

CONTRACT AWARD NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


Caerphilly County Borough Council

Procurement Services , Penallta House, Tredomen Park, Ystrad Mynach,

Hengoed

CF82 7PG

UK

Jessica Thomas

+44 1443863161

thomaj11@caerphilly.gov.uk

https://www.caerphilly.gov.uk

2 Contract Details

2.1

Title

The Provision of a Microsoft Service Delivery Partner for Welsh Government

2.2

Description of the contract

A contract has been awarded for a service partner that will provide a managed service for the Welsh Government Microsoft tenant, which provides educational tools and services to schools across Wales. This initiative ensures that all learners have access to the same tools, promoting equity in education. The integration of Microsoft services within the Hwb Programme exemplifies the commitment to enhance digital learning and ensure all learners have the necessary support to succeed. The service partner will manage the maintenance and configuration of the Hwb Microsoft 365 (M365) tenant with a focus on maintaining, securing, and optimising the environment for all users, as well as improving the resilience and responsiveness of the support service available to local authorities.

2.3

Notice Coding and Classification

72000000 IT services: consulting, software development, Internet and support
1000 WALES
1010 West Wales and The Valleys
1011 Isle of Anglesey
1012 Gwynedd
1013 Conwy and Denbighshire
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1017 Bridgend and Neath Port Talbot
1018 Swansea
1020 East Wales
1021 Monmouthshire and Newport
1022 Cardiff and Vale of Glamorgan
1023 Flintshire and Wrexham
1024 Powys

2.4

Estimated Total Value

3 Procedure

3.1

Type of Procedure

Single stage

4 Award of Contract

4.1

Successful Bidders

4.1.1

Name and Address of successful supplier, contractor or service provider





Avanade

30 Cannon Street,

London

EC4M6XH

UK




https://avanade.com

5 Other Information

5.1

Reference number attributed to the notice by the contracting authority

CCBC/PS2758/25/JT

5.2

Date of Contract Award

 30-05-2025

5.3

Number of tenders received

1

5.4

Other Information

In conjunction with the Welsh Government, the service partner will collaborate with local authorities to ensure Hwb delegated admins receive appropriate support and Microsoft training, tailored to Hwb’s configuration and settings, to maximise the enrolment and management practices of the M365 tenant.

Collaborative arrangements:

City & County of Swansea, Pembrokeshire County Council, WLGA, Wrexham County Borough Council, Caerphilly County Borough Council, Newport City Council, Neath Port Talbot County Borough Council, Vale of Glamorgan Council, Rhondda Cynon Taf CBC, Monmouthshire County Council, Blaenau Gwent County Borough Council, WPC Supply Orgs, Denbighshire County Council, Carmarthenshire County Council, Merthyr Tydfil County Borough Council, Powys County Council, Cyngor Gwynedd Council, Isle of Anglesey County Council, Conwy County Borough Council, Bridgend County Borough Council, Flintshire County Council, Cardiff Council, Cyngor Sir Ceredigion County Council, Torfaen County Borough Council, Welsh Government, Natural Resources Wales, ELWA, Higher Education Funding Council for Wales, Health Professions Wales, Social Care Wales, Royal Commission, Amgueddfa Cymru - National Museum Wales, Education Workforce Council, Sport Wales, Local Democracy and Boundary Commission for Wales, The National Library of Wales, Estyn, Comisiynydd y Gymraeg, Wales Audit Office, Arts Council Of Wales, Development Bank of Wales, Dysg, Learning and Skills Development Agency Wales, Food Standards Agency Wales, Constructing Excellence in Wales, Literature Wales, Project Team Sell2Wales, Transport for Wales, Welsh Revenue Authority, Hybu Cig Cymru-Meat Promotion Wales, National Procurement Service (Welsh Government), Qualifications Wales

(WA Ref:151720)

5.5

Additional Documentation

N/a

5.6

Publication date of this notice:

 02-06-2025

Coding

Commodity categories

ID Title Parent category
72000000 IT services: consulting, software development, Internet and support Computer and Related Services

Delivery locations

ID Description
1017 Bridgend and Neath Port Talbot
1022 Cardiff and Vale of Glamorgan
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013 Conwy and Denbighshire
1020 East Wales
1023 Flintshire and Wrexham
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012 Gwynedd
1011 Isle of Anglesey
1021 Monmouthshire and Newport
1024 Powys
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018 Swansea
1000 WALES
1010 West Wales and The Valleys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
thomaj11@caerphilly.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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