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UK4

Retail Ticketing Solution

  • First published: 11 June 2025
  • Last modified: 15 July 2025
  • Record interest

     

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Contents

Summary

OCID:
ocds-h6vhtk-05221d
Published by:
Transport for Wales Rail Limited (Utility Buyer)
Authority ID:
AA80566
Publication date:
11 June 2025
Deadline date:
13 August 2025
Notice type:
UK4
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

This is for the supply of a new Retail Ticketing Solution to TfW with the provision of associated services and goods.

Full notice text

Scope

Procurement reference

TFW0910.00

Procurement description

This is for the supply of a new Retail Ticketing Solution to TfW with the provision of associated services and goods.

Main category

Services

Delivery regions

  • UK - United Kingdom

Total value (estimated, excluding VAT)

7000000 GBP to 7000000GBP

Contract dates (estimated)

01 October 2025, 00:00AM to 30 September 2028, 23:59PM

Extension end date (if all the extensions are used): 30 September 2031

Contracting authority

Transport for Wales Rail Limited (Utility Buyer)

Identification register:

  • GB-PPON

Address 1: 3 Llys Cadwyn

Town/City: Pontypridd

Postcode: CF37 4TH

Country: United Kingdom

Website: http://www.tfwrail.wales

Public Procurement Organisation Number: PVJP-5451-JYWQ

Email: procurement.help@tfwrail.wales

Organisation type: Public authority - sub-central government

Devolved regulations that apply: Wales

Procedure

Procedure type

Open procedure

Is this procurement under a special regime?

Utilities

Is the total value above threshold?

Above threshold

Trade agreements

Government Procurement Agreement (GPA)

Lots

Divided into 1 lots

Lot number: 1

CPV classifications

  • 72000000 - IT services: consulting, software development, Internet and support
  • 30123100 - Ticket-validation machines
  • 30144200 - Ticket-issuing machines
  • 34980000 - Transport tickets
  • 50316000 - Maintenance and repair of ticket-issuing machinery
  • 50317000 - Maintenance and repair of ticket-validation machinery

Delivery regions

  • UK - United Kingdom

Lot value (estimated)

7000000 GBP Excluding VAT

8400000 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

01 October 2025, 00:00AM

Contract end date (estimated)

30 September 2028, 23:59PM

Extension end date (estimated)

30 September 2031, 23:59PM

Can the contract be extended?

Yes

Description of extensions

Option to extend for up to three (3) periods of twelve(12) months each.

Does the lot include options?

Yes

Description of options

- EMV PAYG Capability

- Carry Bags for Storage (If not fixed assets or lockable mobile assets)

- Magnetic stripe card read / write machine for ticket sales and exchanges

- Basic Price Display Units (PDUs)

- Removal / Recycle / Disposal Per Set (incumbent hardware)

- Carry Bags and Belts for mobile devices

- Carry Bags for Storage (If not fixed assets or lockable mobile assets)

Participation

Conditions

Economic

Conditions of participation

Please refer to tender documentation

Conditions

Economic

Conditions of participation

Please refer to tender documentation

Award criteria

Type: quality

Name

Quality

Description

Experience Questions 5%

Wellbeing of Future Generations Act related Questions 10%

Quality Questions 20%

Functional Requirements 20%

Non-functional Requirements 10%

Weighting: 65.00

Weighting type: percentageExact

Type: price

Name

Price

Weighting: 35.00

Weighting type: percentageExact

Submission

Tender submission deadline

16 July 2025, 12:00PM

Enquiry deadline

08 July 2025, 17:00PM

Date of award of contract

19 September 2025, 23:59PM

Submission address and any special instructions

https://etenderwales.bravosolution.co.ukITT code - itt_117811

May tenders be submitted electronically?

Yes

Is this a recurring procurement?

No

Publication date of next tender notice (estimated)

01 July 2030, 23:59PM

Languages that may be used for submission

  • English
  • Welsh

Coding

Commodity categories

ID Title Parent category
72000000 IT services: consulting, software development, Internet and support Computer and Related Services
50316000 Maintenance and repair of ticket-issuing machinery Maintenance and repair of office machinery
50317000 Maintenance and repair of ticket-validation machinery Maintenance and repair of office machinery
30144200 Ticket-issuing machines Calculation-type machines
30123100 Ticket-validation machines Office and business machines
34980000 Transport tickets Miscellaneous transport equipment and spare parts

Delivery locations

ID Description
100 UK - All

Document family

Notice details
Publication date:
23 May 2025
Deadline date:
Notice type:
UK1
Version:
1
Authority name:
Transport for Wales Rail Limited (Utility Buyer)
Publication date:
11 June 2025
Deadline date:
13 August 2025 17:00
Notice type:
UK4
Version:
1
Authority name:
Transport for Wales Rail Limited (Utility Buyer)

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.