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Contract Award Notice

Liability Claims Administrator

  • First published: 17 June 2025
  • Last modified: 17 June 2025
  • Record interest

     

  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-040ed8
Published by:
Transport for London
Authority ID:
AA24684
Publication date:
17 June 2025
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Requirement for a Service Provider for management and handling of liability (motor, employers, public) claims that fall under TfL's General Liability Policy of insurance, as well as uninsured disease claims.

Contract awarded for a period of 3 years, with an option to extend by up to further 2 years.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Transport for London

5 Endeavour Square

London

E201JN

UK

Contact person: Ilva Cunka

E-mail: ilvacunka@tfl.gov.uk

NUTS: UKI41

Internet address(es)

Main address: www.tfl.gov.uk

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Liability Claims Administrator

Reference number: TfL 96287

II.1.2) Main CPV code

66510000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Requirement for a Service Provider for management and handling of liability (motor, employers, public) claims that fall under TfL's General Liability Policy of insurance, as well as uninsured disease claims.

Contract awarded for a period of 3 years, with an option to extend by up to further 2 years.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 1 750 000.00  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UKC

UKD

UKE

UKF

UKG

UKH

UKI

UKJ

UKK

II.2.4) Description of the procurement

The contract was awarded to the economic operator who submitted the Most Economically Advantageous Tender (MEAT) based on the evaluation criteria and weightings as set out in the ITT tender pack.

The successful economic operator will be providing Liability Claims Administrator services to Transport for London.

The duration comprises a core term of three (3) years with an option to extend up to a further two (2) years at the Contracting Authority's sole discretion.

II.2.5) Award criteria

Quality criterion: Technical / Weighting: 70

Price / Weighting:  30

II.2.11) Information about options

Options: Yes

Description of options:

Three (3) years initial term, with optional extension of up to additional two (2) years, at the sole discretion of the contracting authority.

The total duration of contract, inclusive of the potential extension provisions, is five (5) years.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2023/S 000-031468

Section V: Award of contract

Contract No: TfL 96287

Title: Liability Claims Administrator

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

25/06/2024

V.2.2) Information about tenders

Number of tenders received: 2

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

GALLAGHER BASSETT INTERNATIONAL LTD

1844276

1st Floor, High Point, Sandy Hill Business Park, Sandy Way

Tamworth

B77 4DU

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 1 750 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

The date of conclusion of the contract is 24/06/2024 and the contract commencement date is 01/07/2024

VI.4) Procedures for review

VI.4.1) Review body

Transport for London

London

UK

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

The award decision notices (standstill letters) were issued following the completion of the ITT stage and a standstill period was observed.

This is the point at which the award decision was taken and at which the competitive procurement process concluded.

VI.5) Date of dispatch of this notice

06/06/2025

Coding

Commodity categories

ID Title Parent category
66510000 Insurance services Insurance and pension services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
ilvacunka@tfl.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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