Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
East London NHS Foundation Trust
9 Alie Street
London
E1 8DE
UK
Contact person: Harpreet Bhachu
E-mail: harpreet.bhachu2@nhs.net
NUTS: UKI42
Internet address(es)
Main address: https://www.elft.nhs.uk/
Address of the buyer profile: https://www.elft.nhs.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
PSR- Direct Award C - Employment Advisor Services
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
Mind in Tower Hamlets and Newham shall support the DWP project of Employment Support within IAPT services to ensure more people with common mental health conditions are getting the integrated support they need to improve their mental health and remain in, return to or find work. <br/>The EAs will provide skill-based interventions, information and practical support to help people receiving IAPT services to: <br/>• Remain in/Return to <br/>• Find work <br/>• Access to further education and training <br/>Mind in Tower Hamlets abd Newham will: <br/>• Ensure supervision and leadership of the EAs with Senior support. <br/>• Release new and existing EAs/Senior EAs to receive mandatory training and provide opportunities for EAs to consolidate their training by receiving dedicated time and access to appropriate clients/cases to practice the interventions they will be trained to provide. <br/>• Offer employment support to all IAPT clients at assessment and regularly throughout the course of their treatment and at the point of treatment completion/discharge from treatment. <br/>• Record all direct and indirect EA patient activity on IAPTus (contractor data system) and collect all necessary EA outcome measures. <br/>• Ensure that all new national data requests and outcome measures introduced by the DWP/IAPT are met. <br/>• Innovatively use EA capacity to meet periods of increased demand e.g., providing EA groups. <br/>• Maintain effective communication and joint working with the IAPT service and proactively raise any performance concerns e.g., requiring an increased number of EA referrals, in relevant forums. <br/>• Ensure that the patient complaints template shared with the IAPT service is regularly updated with patient complaints and resolution actions and escalated to the IAPT service promptly, when necessary. <br/>• Proactively and promptly notify the IAPT service of any serious incidents; sharing all related information and documentation and participate all related investigations. <br/>Support evaluation by: <br/>a)Ensuring appropriate consent procedures are in place to support the data collection, data reporting and data sharing arrangements to allow for the effective evaluation of the project using the standardized consent forms<br/>b) Provide specified management to support the roll out and evaluation for the initiative <br/>c) Release EAs/Senior EAs to participate in research activity such as qualitative interviews and support observation conducted by an independent research organisation as part of the process of the evaluation <br/>d) Feedback any concerns during the initiative to the EAs in IAPT team <br/>e) Develop appropriate information sharing protocols to allow for the information exchange between IAPT and employment support services which should support effective joint working, outcome monitoring, and review
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
615 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
85140000
II.2.3) Place of performance
NUTS code:
UKI42
II.2.4) Description of the procurement
Mind in Tower Hamlets and Newham shall support the DWP project of Employment Support within IAPT services to ensure more people with common mental health conditions are getting the integrated support they need to improve their mental health and remain in, return to or find work. <br/>The EAs will provide skill-based interventions, information and practical support to help people receiving IAPT services to: <br/>• Remain in/Return to <br/>• Find work <br/>• Access to further education and training <br/>Mind in Tower Hamlets abd Newham will: <br/>• Ensure supervision and leadership of the EAs with Senior support. <br/>• Release new and existing EAs/Senior EAs to receive mandatory training and provide opportunities for EAs to consolidate their training by receiving dedicated time and access to appropriate clients/cases to practice the interventions they will be trained to provide. <br/>• Offer employment support to all IAPT clients at assessment and regularly throughout the course of their treatment and at the point of treatment completion/discharge from treatment. <br/>• Record all direct and indirect EA patient activity on IAPTus (contractor data system) and collect all necessary EA outcome measures. <br/>• Ensure that all new national data requests and outcome measures introduced by the DWP/IAPT are met. <br/>• Innovatively use EA capacity to meet periods of increased demand e.g., providing EA groups. <br/>• Maintain effective communication and joint working with the IAPT service and proactively raise any performance concerns e.g., requiring an increased number of EA referrals, in relevant forums. <br/>• Ensure that the patient complaints template shared with the IAPT service is regularly updated with patient complaints and resolution actions and escalated to the IAPT service promptly, when necessary. <br/>• Proactively and promptly notify the IAPT service of any serious incidents; sharing all related information and documentation and participate all related investigations. <br/>Support evaluation by: <br/>a)Ensuring appropriate consent procedures are in place to support the data collection, data reporting and data sharing arrangements to allow for the effective evaluation of the project using the standardized consent forms<br/>b) Provide specified management to support the roll out and evaluation for the initiative <br/>c) Release EAs/Senior EAs to participate in research activity such as qualitative interviews and support observation conducted by an independent research organisation as part of the process of the evaluation <br/>d) Feedback any concerns during the initiative to the EAs in IAPT team <br/>e) Develop appropriate information sharing protocols to allow for the information exchange between IAPT and employment support services which should support effective joint working, outcome monitoring, and review
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
PSR- Direct Award C
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-012793
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/04/2025
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Mind in Tower Hamlets and Newham
02643905
13 Whitethorn Street, London
London
E3 4DA
UK
Telephone: +44 2075101081
NUTS: UKI4
Internet address(es)
URL: http://mithn.org.uk
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 615 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
PSR -direct award C
VI.4) Procedures for review
VI.4.1) Review body
NHS England
7&8 Wellington Place
Leeds
LS1 4AP
UK
Internet address(es)
URL: https://www.england.nhs.uk//
VI.5) Date of dispatch of this notice
09/06/2025