II.2.1) Title
LOT 1 Healthy Minds Service
II.2.2) Additional CPV code(s)
85323000
II.2.3) Place of performance
NUTS code:
UKH3
Main site or place of performance:
Mid and South Essex health economy
II.2.4) Description of the procurement
LOT 1 Healthy Minds is a new, transformed service across the whole of Mid and South Essex that focuses on community-based mental wellbeing support, promoting resilience, early intervention, and social connection.
The Healthy Mind Service is a community-based mental health and wellbeing provision designed to offer timely, accessible, and person-centred support for adults aged 18+ across Mid and South Essex. The service will be delivered under a single umbrella but consist of two distinct, complementary pathways:
Service 1 – Mental Health Community Connectors (MHCC):
A flexible, community-facing service that acts as a first point of contact for individuals requiring mental health support. The MHCC team will work closely with Integrated Neighbourhood Teams (INTs) and local communities to connect people with appropriate services, community resources, and peer support. The focus will be on relationship building, social prescribing, personalised care planning, and enabling people to access the right support at the right time, without delivering long-term interventions.
Service 2 – Healthy Mind Hubs:
A short-term, community-based wellbeing offer providing a programme of holistic workshops, activities and wellbeing sessions to promote mental, physical and emotional health. The Hubs will act as a preventative and supportive resource for individuals with non-clinical mental health needs, aiming to build resilience, reduce isolation, and enhance community connections.
Together, these services will work in partnership with local statutory, voluntary, and community services to create an integrated, person-led mental health support system within neighbourhoods.
Aim of the Service
To provide accessible, community-based mental health support that promotes early intervention, resilience, social connection, and recovery for adults with emerging, mild, or non-clinical mental health and wellbeing needs, reducing the risk of escalation into secondary care services
Objectives of delivery of the Service include:
- To enable individuals to access timely information, advice, and connection to local services and support networks.
- To deliver short-term, flexible wellbeing activities that promote emotional, physical, and social wellbeing.
- To embed personalised, co-produced care planning and support strategies that reflect individual preferences, values, and needs.
- To enhance collaboration and coordination between community services, statutory services, and Integrated Neighbourhood Teams.
- To reduce stigma and promote mental health awareness within communities through inclusive, accessible, and culturally sensitive provision.
- To support service users in developing coping strategies, increasing confidence, and building social connections.
- To adopt a preventative, recovery-focused approach that promotes independence and reduces reliance on formal mental health services.
- To ensure safeguarding and protection of vulnerable individuals, promoting dignity and choice in all aspects of care.
- Provide Inclusive & Culturally Competent Care - Ensure services are accessible and tailored to meet the diverse needs of
ethnic minorities, LGBTQ+ individuals, older adults, and people with disabilities.
The Authority intends to award a single contract for LOT 1 to a single Bidder (as a single entity, or as the ‘Lead Provider’ on behalf of a consortium). If the Authority received compliant bid submissions for LOT 1 by a Provider, and for LOT 2 by another Provider, the Authority would then award two separate contracts for each LOT. These contracts would be NHS Standard Contracts (2025/26) and any subsequent versions thereof. All details can be found at https://attain.bravosolution.co.uk/ under the "itt_170 - Healthy Minds Service and Depression Calls (Mental Health Services) for NHS MSE ICB’ (Qualification ITT – Qualification Envelope)" project.
The deadline for receipt of compliant bid submissions is 27th June 2025 by 17:30hrs.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
6 466 732.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/10/2025
End:
30/09/2028
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
Option to extend for further 24 months
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The maximum 3-year contract value for LOT 1 is £3,890,885.00 Pound Sterling, which acts as an affordability cap for the commercial offer template for this procurement.
The total aggregate contract value for LOT 1 over the 5-year contract term (inclusive of optional extensions) is £6,466,732.00 Pound Sterling.
II.2.1) Title
LOT 2 Depression and Wellbeing Calls
II.2.2) Additional CPV code(s)
85323000
II.2.3) Place of performance
NUTS code:
UKH3
Main site or place of performance:
Mid and South Essex health economy
II.2.4) Description of the procurement
LOT 2 – Depression Wellbeing Calls
LOT 2 Depression Wellbeing Calls is a new, transformed service across the whole of Mid and South Essex. This is a targeted service providing proactive support for people newly diagnosed with depression by their Primary Care Practitioner, prescribed medication, referred to Talking Therapies, or both.
The Depression Wellbeing Calls Service provides structured, proactive telephone support for individuals who have been newly diagnosed with depression by their Primary Care Practitioner and/or prescribed medication, referred to Talking Therapies, or both. The service offers a structured and compassionate response, ensuring the first contact with the individual is made within 3 working days of referral from primary care.
The service aims to address the immediate needs of those presenting with depression, offering a blend of emotional support, goal-setting, and self-management strategies. The goal is to reduce the risk of suicide, enhance mental wellbeing, and support individuals in managing their daily lives, empowering them to transition to longer-term care and recovery services as necessary.
Aim of the Service
The primary aim of the Depression Wellbeing Calls Service is to provide timely, compassionate, and person-centred support to individuals experiencing depression, helping them improve their mental health, resilience, and daily functioning.
Key aims of the service include:
- Early intervention: Ensuring individuals receive support quickly after diagnosis or referral, to prevent escalation of symptoms.
- Holistic approach: Offering a well-rounded, integrated service that links individuals to community resources, mental health services, and other necessary support mechanisms.
- Improved mental health outcomes: Supporting individuals in managing their depression through structured wellbeing calls and the development of personalised action plans.
- Prevention and safety: Reducing the risk of suicide and preventing unnecessary crisis situations by providing proactive, goal-focused support.
- Seamless service transitions: Helping individuals move on from the service once they’ve achieved their goals or have transitioned to other support services.
Objectives of the Service
- Timely contact: Ensure all referred individuals are contacted within 3 working days of referral to begin their journey of support.
- Goal-focused support: Work with each individual to create a tailored, actionable plan that focuses on improving wellbeing, with regular review of progress.
- Signposting and referrals: Link individuals to other services and resources, such as Talking Therapies, Recovery Colleges, advocacy services, and housing support, as needed.
- Short-term intervention: Provide structured telephone support for a duration of 4-6 weeks, based on individual need, ensuring service users feel supported but are not inappropriately tied to long-term interventions.
- Effective triage: Ensure that assessments are efficient and avoid unnecessary repetition, so individuals are not required to recount their story repeatedly.
- Collaboration with other services: Establish clear referral pathways to support individuals with additional needs such as long-term conditions, substance misuse, or those in need of mental health crisis intervention
The Authority intends to award a single contract for LOT 2 to a single Bidder (as a single entity, or as the ‘Lead Provider’ on behalf of a consortium). These contracts would be NHS Standard Contracts (2025/26) and any subsequent versions thereof. All details can be found at https://attain.bravosolution.co.uk/ under the "itt_170 - Healthy Minds Service and Depression Calls (Mental Health Services) for NHS MSE ICB’ (Qualification ITT – Qualification Envelope)" project.
The deadline for receipt of compliant bid submissions is 27th June 2025 by 17:30hrs.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
475 130.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/10/2025
End:
30/09/2028
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
Option to extend for a further 24 months
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The maximum 3-year contract value for LOT 2 is £285,875.00 Pound, which acts as an affordability cap for the commercial offer template for this procurement.
The total aggregate contract value for LOT 2 over the 5-year contract term (inclusive of optional extensions) is £475,130.00 Pound Sterling.