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UK3

Provision of a Technology Enabled Care (TEC) Alarm Receiving Centre (ARC) solution

  • First published: 23 June 2025
  • Last modified: 23 June 2025
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-054820
Published by:
Warrington Borough Council
Authority ID:
AA20204
Publication date:
23 June 2025
Deadline date:
15 August 2025
Notice type:
UK3
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Provision of a Technology Enabled Care (TEC) Alarm Receiving Centre (ARC) system deployed as Software-as-a-Service solution, including software provision; implementation services, legacy system data migration, training; software hosting, support and maintenance services. The ARC solution will enable the on-going and continuous monitoring of TEC alarm equipment.

Full notice text

Scope

Procurement reference

DN776917

Procurement description

Provision of a Technology Enabled Care (TEC) Alarm Receiving Centre (ARC) system deployed as Software-as-a-Service solution, including software provision; implementation services, legacy system data migration, training; software hosting, support and maintenance services.

The ARC solution will enable the on-going and continuous monitoring of TEC alarm equipment.

Main category

Services

Delivery regions

  • UKD61 - Warrington

Total value (estimated, excluding VAT)

700000 GBP to 700000GBP

Contract dates (estimated)

01 October 2025, 00:00AM to 30 September 2028, 23:59PM

Extension end date (if all the extensions are used): 30 September 2030

Contracting authority

Warrington Borough Council

Identification register:

  • GB-PPON

Address 1: Warrington Borough Council

Town/City: Warrington

Postcode: WA1 1UH

Country: United Kingdom

Public Procurement Organisation Number: PBVX-8195-NXYW

NUTS code: UKD61

Email: ict-contracts@warrington.gov.uk

Organisation type: Public authority - sub-central government

Procedure

Procedure type

Open procedure

Is the total value above threshold?

Above threshold

Lots

Divided into 1 lots

Lot number: 1

CPV classifications

  • 48000000 - Software package and information systems
  • 72000000 - IT services: consulting, software development, Internet and support
  • 79512000 - Call centre
  • 79711000 - Alarm-monitoring services

Delivery regions

  • UKD61 - Warrington

Lot value (estimated)

700000 GBP Excluding VAT

840000 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

01 October 2025, 00:00AM

Contract end date (estimated)

30 September 2028, 23:59PM

Extension end date (estimated)

30 September 2030, 23:59PM

Can the contract be extended?

Yes

Description of extensions

Contract may be extended at the discretion of the Buyer for 2 periods of 12 months.

Submission

Publication date of tender notice (estimated)

01 July 2025

Tender submission deadline

15 August 2025, 23:59PM

Date of award of contract

30 September 2025, 23:59PM

Submission address and any special instructions

https://www.the-chest.org.ukSearch Opportunity ID/Contract Reference: "DN776917" when published.

May tenders be submitted electronically?

Yes

Languages that may be used for submission

  • English

Coding

Commodity categories

ID Title Parent category
79711000 Alarm-monitoring services Security services
79512000 Call centre Telephone-answering services
72000000 IT services: consulting, software development, Internet and support Computer and Related Services
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
There are no delivery locations for this notice.

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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